HP Customer Support: Remote Assistance

An HP support agent would like to remotely connect to your computer with the purpose to diagnose and troubleshoot your product issue.

Please enter the 6 or 9-digit code that your agent provided. You will be prompted to download and install a software application, allowing the agent to access your computer. Please note that at any time during this session you'll have the choice to terminate the connection.

NOTE: If you are using Windows 10S, please download the LogMein123 Rescue app from the Microsoft App store