If your issue is listed here,
|
Distance between defects | Product components that cause the defect |
---|---|
27 mm | Print cartridge |
32 mm | Print cartridge |
44 mm | Transfer unit |
48 mm | Print cartridge |
51 mm | Transfer roller |
55 mm | Print engine |
63 mm | Transfer unit |
76 mm | Print cartridge or Fuser |
80 mm | Fuser |
96 mm | Print engine |
101 mm | Print engine |
Please let HP know if this helped you to resolve your issue, and help HP improve service.