Color Definition: Greenyellow:
Fig. Greenyellow-9.3
As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.
Description
The green color is faded in the top part and appears as blue color along the horizontal direction from left to the right of the page. The yellow color is faded in the bottom part along the horizontal direction from left to the right of the page.
Most likely causes
- The yellow print cartridge
is nearly out of toner.
Troubleshooting and suggestions
- Print the Supplies status pages. Show me how.
- Look at the Supplies status pages, if the "Low Reached" status for the yellow print cartridge
is YES, then replace the yellow print cartridge. Show me how. If the "Low Reached" status for the yellow print cartridge is NO, then Contact HP.
- Wait until the printer returns to the Ready state. Note that this will take several minutes.
- Print another set of PQ troubleshooting pages. Show me how.
- If the issue is not resolved, Contact HP.
Recommended parts
Order a yellow print cartridge.
Note: It is not necessary to replace the other print cartridges.
Please let HP know if this helped you to resolve your issue, and help HP improve service.