Color Definition: Black:
This test checks if the missing color is caused by the black print cartridge ![Picture of the printer cartridge. Clicking this icon will open a new window.](/cpso-support-new/pq/CP5525/img/popup_i.gif)
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If you have another new or undamaged used black print cartridge available, use it as a replacement.
- Install the replacement black print cartridge. Show me how.
- Wait until the printer returns to the Ready state. Note that this will take several minutes.
- Print another set of PQ troubleshooting pages. Show me how.
- Look at the new set of test pages. If the issue is not resolved, Contact HP.
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If you do not have another black print cartridge, click here.
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