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What is it?

Upgrade your old device now!

Upgrade your old device now!

PC performance over time declines. So if your PC is slow to turn-on, heavy or the battery doesn't last long, trade in the old and upgrade to a lighter, faster device.

Out with the old, savings with the new

Out with the old, savings with the new

Instantly save up to $250. No need to wait until you send in your old device. Our team will help you choose a device and apply an instant discount.

Fast, easy and at your convenience

Fast, easy and at your convenience

Trade in your device from the comfort of your own home or business. Arrange posting of your old device using the connote provided by Foxconn.

Any model, any brand of PC welcome

Any model, any brand of PC welcome

We happily accept any brand of PC - not just old HP devices!

How Online Trade In Works

Step 1

Simply submit a form

Simply submit a form

Click here to fill in our Trade-In form with information about old your device.

Step 2

Receive your instant discount

Receive your instant discount

Our team will contact you via phone within one business day to learn more about your old device. You will be offered a discount code of up to $250 off* based on its condition.

Step 3

Select your new device

Select your new device

Easily use the discount code to save instantly on new HP tech.

Step 4

Post your old device for free

Post your old device for free

Arrange for postage using the connote provided by Foxconn to send off your old device at no cost.

Need advice on choosing a HP product?
Need advice on choosing a HP product?

Need advice on choosing a HP product?

Speak to our experts

Got your discount code? Start shopping!

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Frequently Ask Questions

  • Can I trade in more than one device?

    Yes, you can trade in multiple devices.

  • Does the condition of my old laptop matter?

    Yes, our team will contact you to further understand the condition of your device before issuing a discount code for your next HP Online Store purchase. The value of the discount code will vary depending on your device's condition.

  • Will imported or repaired products be accepted for trade-in?

    Yes, the trade-in discount will depend on the device's condition.

  • How do I exchange my old machine for the discount code?

    1 - Click here to submit a Trade In Trade Up form.
    2 - Our contact team will call you within one business day to determine the condition of your device and issue your discount code.
    3 - Apply your discount code upon checkout when purchasing from the HP Education Store.
    4 - Arrange for postage using the connote provided by Foxconn to send off your old device at no cost.

  • Do I have to clean the data and to ensure privacy security?

    It is recommended that you clean your laptop of personal data and reset to factory settings prior to the exchange.

  • Who is HP's Trade In Trade Up partner?

    For our Trade In Trade Up program, we are partnered with Foxconn Australia to ensure your old IT devices are recycled efficiently for a greener environment.

  • Do you accept brands other than HP for trade in?

    Yes, we accept all brands of PC's and laptops.

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Products purchased through this store are sold and fulfilled by Ingram Micro Pty Limited

Price is inclusive of 10% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and we reserves the right to decline orders arising from such errors.

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