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The HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.[1]
Get “Judgment-free” tech support for your PC
Frustrating software? Lost files? Confusing pop-ups? Your SmartFriend is here to help.
More than a warranty
Get tech support from a brand you trust with 75 years of technology innovation.
All brands, any time
SmartFriend has certified experts in all the popular operating systems -- there for you 24/7.
[1] HP SmartFriend supports any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24 x 7 phone support is available in the US only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets. Visit www.hp.com/go/smartfriend for more information. HP SmartFriend sold separately or as an add-on feature.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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