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HP SmartFriend

Get 24/7 tech supportwith HP SmartFriend

Get 24/7 tech support
with HP SmartFriend

Enjoy as low as $109 for a 1-year plan (tax included)*

SHOP NOW CALL 1300 721 147

*T&Cs apply.

HP SmartFriend

Having tech problems?

Asking your friends and relatives to fix your tech issues may cause more headaches than offer a quick solution. With SmartFriend, you can get all your tech questions answered at any time of day, waste less time being confused and get results.

What is SmartFriend?

What is SmartFriend?

Your 24/7 remote expert that’s ready to help solve your tech issues. From removing viruses, troubleshooting, phishing, and identity theft to “How-to” assistance, we provide a wide range of solutions to all your tech questions - whenever and wherever you are.

Connect with an IT expert

Connect with an IT expert

Get the best support. Whatever your tech questions may be, we’ll do our best to solve it.

Real people, real answers

Real people, real answers

Just pick up and call a real person to help. You'll talk to patient, personable, and, above all, deeply knowledgeable tech professionals to guide you.

More than a warranty

More than a warranty

With 75 years of technology innovation, as a trusted brand, we know more than a thing or two to offer you tech solutions.

What you get:

Connectivity and how-to assistance

Connectivity and how-to assistance

We’ll help you through any device setups, connection errors, installations, configurations and more.

Email setups and backups

Email setups and backups

Set up or resolve mailbox issues and keep your documents and data safe.

Device performance

Device performance

Keep your device running fast and smooth from sudden crashes and messy pop-ups.

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Price is inclusive of 10% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and we reserves the right to decline orders arising from such errors.

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Technical support: 13 23 47

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