Poly Edge B10 IP Phone: A Complete Review 

Traditional desk phones can still be cutting edge if you have the Poly Edge B10 IP phone. Its intuitive and innovative features such as a touch screen display, the ability to relay and deliver crystal clear audio, as well as its robust security features are just a few functions this phone can offer. 

Your call management will be simplified across various business use cases while you connect seamlessly with others.

Key Features of the Poly Edge B10 IP Phone

Poly Edge B10 IP Phone with Power Supply PRC

The Poly Edge B10 IP Phone combines top-quality audio and a sleek profile at a cost-efficient price point. The desktop phone is easy to use right out of the box and promises the ability to deliver crisp audio quality with advanced Poly HD Voice and Poly Acoustic Fence technology.

Smaller and easily overlooked features, such as illuminated keys, will make all the difference when operating the phone in low light environments. Your five-way local conferencing calls won’t be the same with proven noise-cancelling technology and a hands-free function.

What more can this business IP phone offer? Let’s dive into the Poly Edge B10 features.

Superior display specs

The Poly Edge B10 sound quality is impeccable, but that’s not all. The phone is among the top business communication solutions in terms of user-friendliness. The device boasts a large 2.8-inch monochrome LCD display, which exhibits very clear and legible text and makes call management much easier. While it features a minimalist design, the touch screen plays a very important role in the overall user experience.

High-end audio technology

Every whisper can be heard thanks to the Poly HD Voice technology, engineered to enhance every sound. Businesses can take advantage of the hands-free speakerphone’s acoustic cancellation and background noise suppression during meetings.

The quality of your calls will completely transform with individual volume settings for each audio channel complete with voice detection. The Poly Edge B10 IP phone is the beginning of business calls with minimal background noise.

Elegant and compact design

The Poly Edge B10 IP phone has a sleek black design that will complement any office workspace. It is considered a compact model that won’t take up too much precious table space and is surprisingly lightweight considering its comprehensive internal features.

Efficient power management

Equipped with an efficient power management system, the Poly Edge B10 IP phone can maintain optimal performance while remaining energy-efficient. The phone features an AC/DC adapter that provides a power output of 5VDC, 3A, and 15 W. The external adapter makes it easy to replace the power source as needed, leading to more reliable operations.

High-speed connectivity

Businesses are able to link LAN and PC connections easily with the phone’s two-port Ethernet switch. This means that the device can easily integrate into your existing network infrastructure. It will benefit your business for internal communications and external business calls.

Advanced management and security

Call management and security features are among the Poly Edge B10 IP phone’s most coveted features. Your device management is streamlined thanks to integrated Poly Lens, Poly Zero Touch Provisioning, and Polycom Device Management Service (PDMS-SP) Cloud Management technologies. 

In terms of security, users can enjoy 802.1X Authentication and EAPOL media encryption, digest authentication, and HTTPS secure provisioning. The security of the device is further supported by encrypted configuration files, password login, and Transport Layer Security (TLS).

Assessing sound quality

The Poly Edge B10 IP phone puts a heavy focus on its sound quality, but just how does it achieve crystal-clear audio?

Crisp and clear audio

The outstanding audio quality of this desk phone is enhanced by innovative features. The first one is Poly HD Voice, which can deliver very life-like sounds and makes sure you never miss a word. Another great feature is voice activity detection, with a microphone that only activates when it detects speech.

Noise suppression

Conferences and meetings conducted with external or internal participants will be free of background noise and echoes. The noise suppression technologies are top-of-the-line and allow for uninterrupted calls. 

The Poly Edge B10 IP phone also has comfort noise generation, which will match background noise during times of silence for a much more comfortable listening experience. 

Hands-free speakerphone

Nothing quite compares to a hands-free speakerphone function, which allows users to engage in conversations without having to hold the handset. The hands-free feature will help boost productivity as you will be able to multi-task and it facilitates group calls when more than one person is in the room.

User interface and functionality

One of the most appealing features of the Poly Ege B10 IP phone is its simplicity and ease of use.

Simple controls

Get the most out of a simple phone with advanced features. The intuitive controls are suitable for any user. Get smooth menu navigation with the four context-sensitive soft keys, four-way navigation key cluster with a center Select key, and eight line keys (configurable, with pagination). Call management has never been easier with call transfer, hold, park, pickup, and even the ability to block anonymous calls.

Audio conferencing

As for audio conferencing, the Poly Edge B10 IP phone was made for it with the ability to conduct five-way calls. This means various participants in different locations in the office can take part in the same call to enable efficient team communication and management. The Poly HD Voice and Acoustic Fence technology come together to make sure every participant’s voice is heard clearly regardless of background noise.

Line management

There are eight different line keys that support pagination, allowing you to control multiple calls simultaneously to boost productivity. The basic features, such as call transfer, hold, divert, and pickup, are all there to help manage your calls. Monitor and manage other extensions with the Busy Lamp Field (BLF) and the hold and transfer keys will help you prioritize your calls efficiently.

Easy setup

The Poly Edge B10 IP phone is ready to go right out of the box. It takes easy setup to a whole new level and comes with a desk stand or wall-mount hardware depending on where you prefer installation. 

Poly Cloud management

One of the more advanced features of this simple-looking phone is the Poly Cloud Management, which enables remote management directly from the cloud. Setup and troubleshooting of any issues are made easier with the software and maintenance is also reduced. Another function of the Poly Cloud Management software is to keep your phone secure and updated.

Suitability for various business use cases

Which types of office spaces can benefit from the Edge B10 IP phone and what it has to offer?

Shared and open workspaces

With a number of noise-cancelling features, the Poly Edge B10 IP phone is the perfect fit for shared and open workspaces. The lack of office walls allows for more echoes and ambient noise captures, but this phone does away with all of that thanks to the Poly Acoustic Fence technology.

The Poly HD Voice feature enhances the speaker’s vocals for the listener and the compact and sleek design makes it a great addition to match any interior decor. The general user-friendliness of the device also makes it an easy switch from a traditional phone to one that’s more feature-rich.

Small and large businesses

Small and large businesses alike can benefit from the Poly Edge B10 IP phone for its many capabilities. It’s a versatile communication tool that comes at an affordable price and offers indispensable features such as five-way conferencing, noise suppression, and excellent cloud management to promote scalability.

Not to mention, the phone has a relatively affordable price point for all its functions, making adding multiples of these models into your office a possibility. 

Remote collaboration

The Poly Edge B10 IP phone was made for remote collaboration. As remote work and hiring talent from across the globe have become more common, so has the need for a device that can accommodate the workforce’s demanding needs. 

The five-way conferencing feature is helpful for participants within the walls of your company or locally in their homes. The built-in conferencing feature also eliminates the need to purchase extra external equipment for your remote team. Distance is of no issue to voice quality thanks to the phone’s cloud management capabilities and audio enhancement features.

Call centers

The Poly Edge B10 IP phone is the solution for bustling call centers. There are eight configurable line keys to enable optimized call management. Other features that boost call management efficacy include call logs, distinctive ringtones, and a Busy Lamp Field to name a few. The Poly Edge B10 IP phone also supports headset compatibility for user comfort and the voice enhancement features make listening much easier in a noisy environment. 

Summary

The Poly Edge B10 IP phone is more than just a communication tool, it is a collaborative device that not only streamlines your calls but fosters partnership and cooperation within the office. The phone offers numerous features designed to optimize the user experience such as Poly HD Voice and Acoustic Fence technology, cloud management capabilities, and five-way conference calls to elevate your business communication.