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Welcome To HP Live Expert
Bring the store to your home
Virtual Showroom
Our HP Live Experts will provide you with a real time product demonstration from our amazing HP Live Expert Centre to help you make the right purchase.
How it works
Look out for the HP Live Expert button
Click the button in the bottom right-hand corner of the screen to begin your call with your HP Live Expert
We won't be able to see you.
All you need to do is share your microphone so we can give you a VIP 1 way video service from our Live Expert Centre.
Get live product demonstrations and expert advice
Receive a VIP experience from our HP Live Experts who are waiting to help answer any of your questions
Live Events
Look out for our exciting Live Events broadcasts where we will showcase our latest and greatest products with special deals and offers
Our customers love it
"Exceptional customer services and all round product knowledge. Very informative, polite and made something complicated very simple."
"Extremely knowledgeable and helpful. Careful and patent listener, provided valuable advice. Such service is very useful under the current environment."
"Brilliant, friendly, helpful advice that's meant I've been able to select the right laptop for my needs."
Top Tips to get the best out of your HP Live Expert Conversation
Write down your most important questions in advance, so that you don’t forget anything
If you have any products already in mind, write down the model numbers or references
Ask the HP Live Expert to compare and demonstrate any products that you are interested in
Do not be shy to ask the expert to explain any technical terminology that you do not understand
Frequently asked questions
Will I be seen on the call?
No, we only use your microphone so we can talk to each other. Video is from the store to you only, so you'll be able to see us but we can only hear you.
Will I have to share my details?delivery?
No, the service is completely anonymous.
What can I use it for?
Our experts are ready to demonstrate our products and answer any of your product questions