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We are currently unavailable or in a callPlease try again later.Monday-Friday 8:00-19:00For technical support, call 0207 660 0596

Welcome to HP Live Expert

Bring the store to your home

Virtual Showroom

Our HP Live Experts will provide you with a real time product demonstration from our amazing HP Live Expert Centre to help you to make the right purchase decisions.

HP Live Experts

How it works

Look out for the HP Live Expert button

Click the button in the bottom right-hand corner of the screen to begin your call with your HP Live Expert

We won't be able to see you

All you need to do is share your microphone so we can give you a VIP 1 way video service from our Live Expert Centre.

Get live product demonstrations and expert advice

Receive a VIP experience from our HP Live Experts who are waiting to help answer any of your questions

Live Events

Look out for our exciting Live Events broadcasts where we will showcase our latest and greatest products with special deals and offers

Our customers love it

HP Live Experts
"Exceptional customer services and all round product knowledge. Very informative, polite and made something complicated very simple."
HP Live Experts
"Extremely knowledgeable and helpful. Careful and patent listener, provided valuable advice.  Such service is very useful under the current environment."
HP Live Experts
"Brilliant, friendly, helpful advice that's meant I've been able to select the right laptop for my needs."

Top Tips to get the best out of your HP Live Expert Conversation

Write down your most important questions in advance, so that you don’t forget anything

If you have any products already in mind, write down the model numbers or references

Ask the HP Live Expert to compare and demonstrate any products that you are interested in

Do not be shy to ask the expert to explain any technical terminology that you do not understand

Frequently asked questions

Will I be seen on the call?

No, we only use your microphone so we can talk to each other. Video is from the store to you only, so you'll be able to see us but we can only hear you.

Will I have to share my details?

No, the service is completely anonymous.

What can I use it for?

Our experts are ready to demonstrate our products and answer any of your product questions

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VAT Switcher

See our products with or without VAT

Home Customers

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Business Customers

You can change your choice at anytime by clicking the VAT link at the top of the screen.

Join the HP Online Store Advantage for Business for specialist advice and great value offers on our range of Business products. - See more

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