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At HP we don't just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more.

E-Mail to HP Online Store

E-Mail to HP Online Store

For new product purchase or queries of your existing order email to
cs@hpdirect.com.hk

For Complaints email to
hk_customer-care@hp.com

Visit an HP Shop Near You

Visit an HP Shop Near You

Experience the technology of HP products and services first-hand.

Learn more at your nearest HP Shop

Call HP Online Store

Call HP Online Store

For home customers: 8100 3081
For business customers: 8100 3082

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Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at www.support.microsoft.com/lifecycle
Home Customers

Home Customers

Individuals purchasing products or services for personal use.

8100 3081
+852 6450 7529 (WhatsApp)
Business Customers

Business Customers

Individuals or companies purchasing products or services for professional use.

8100 3082
+852 6450 7529 (WhatsApp)
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Education Store

Education Store

For students, teachers, schools looking for savings and value.

8100 3081
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Corporate Employee Store

Corporate Employee Store

Check if your company is part of this program or register for it.

8100 3081
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HP Employee Store

HP Employee Store

Save on products and more, exclusively for HP staff.

8100 3081
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HP Instant Ink

HP Instant Ink

Learn more on how you can save on ink with HP Instant Ink.

+852 5593 6916 (WhatsApp)
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Live Experts

Get a live product demonstration of our latest products, right from the comfort of your home

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Chat with us

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Need more help, simply Live Chat with us at the bottom right of the page.

Monday - Friday, 9:30am - 5:30pm
(excl. Public Holidays)

HP Wan Chai Store

No. 263, 2/F, Wan Chai Computer Center (MTR Exit A4), 130 Hennessy Road, Wan Chai

Monday - Sunday, 11am - 8pm

+852 3704 7100
+852 5644 3010 (WhatsApp)
WanChai@HPdirect.com.hk

HP Prince Edward Store (IT SME Area)

254-256, 2/F, Pioneer Centre, 750, Nathan Road, Prince

Monday - Sunday, 11am - 8pm

+852 3105 9796
+852 9778 3700 (WhatsApp)
Prince_Edward@HPdirect.com.hk

HP Sham Shui Po Store

Shop 16B-17, 1/F, Golden Computer Centre, Sham Shui Po, Kowloon, Hong Kong

Monday - Sunday, 12pm - 8:30pm


** The HP Shop (Sham Shui Po) will temporarily close starting February 21, 2025. Customers with order inquiries, please contact the HP Shop (Sha Tin) at (852) 9181 6389. We apologize for any inconvenience caused

+852 9131 7010
+852 9131 7010 (WhatsApp)

HP Shatin Store

Shop 601A, Level 6, New Town Plaza, 18 Sha Tin Centre St, Sha Tin

Monday - Sunday, 11am - 9pm

+852 9181 6389 (WhatsApp)

HP Kwun Tong Store

Shop No.7, Level 5, APM, Millennium City 5

Monday - Sunday, 11am - 9pm

+852 3565 6062
+852 9788 1697 (WhatsApp)
APM@HPdirect.com.hk
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Order & Delivery Enquiries

Order & Delivery Enquiries

Get your order and delivery status from our customer service.

8100 3081
+852 6450 7529 (WhatsApp)
Returns, Refunds and Invoices

Returns, Refunds and Invoices

For returns, order cancellations refunds and invoice enquiries.

hpstorehongkong@customerservice
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Monday - Friday, 9:30am - 5:30pm
(excl. Public Holidays)

Technical Support

Technical Support

Got a problem with your HP product? Call us, we are here to help.

2802 4098

Monday - Friday, 9am - 5:30pm
(excl. Public Holidays)

HP Instant Ink

HP Instant Ink

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2802 4098
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+852 3001 6720
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Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

HP Hong Kong Online Store @ hpdirect.com.hk is operated by APAC Solution Corporation Limited

Copyright © 2025 HP Development Company, L.P.
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CONTACT US
Store FAQs
Technical Support
Software and Drivers
Track your Order
Call us
Sales
8100 3082
Technical support
2802 4098

Mon-Fri 8.30am - 5.30pm

(exc. Public Holidays)
Chat with us
Our specialist are here to help
Live chat
Sales
85264507529(WhatsApp)
Post Sales
85230016720(WhatsApp)

Mon-Fri 8.30am - 5.30pm

(exc. Public Holidays)

Live product demo

Live Expert
Store finder Locate our stores
Submit feedback We value your opinion!
SEE MORE OPTIONS