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Flexible Delivery and Pick Up Options

Flexible Delivery Options

Flexible Delivery Options

3 Convenient, easy
delivery method

Home Delivery

Click & Collect

Pickup Locker

*Terms and conditions apply.

Standard Delivery

Standard Delivery

Get your orders local urban area delivered straight to your home or office. FREE delivery for orders over $500.

Self Pickup Options

Self Pickup Options

No one at home or office to collect your package? Don't worry! You can choose to collect at the HP Store or any Pickup Locker.

*Special arrangements apply to buildings with confirmed / probable cases of COVID-19 within past 14 days.

How It Works

Shop at HP Online Store

Shop at HP Online Store

Click & Collect

Choose "Click & Collect" or "Pickup Locker" at checkout

Email and SMS

Get confirmation email and SMS after payment

Pick up

Pick up at your chosen location

Click & Collect

Pick up at nearby HP Store whenever it's convenient. Save $195 on delivery charge for orders under $500.

email and SMS

1. You will receive an email and SMS from HP.

HP Store

2. Go to the HP Store and present the SMS for verification.

Participating HP Stores

HP Wan Chai Store

HP Wan Chai Store

Phone: (852) 3704 7100

E-mail: wanchai@hpdirect.com.hk

HP Prince Edward Store

HP Prince Edward Store

Phone: (852) 3105 9796

E-mail: prince_edward@hpdirect.com.hk

HP Kwun Tong (APM) Store

HP Kwun Tong (APM) Store

Phone: (852) 9788 1697

Pickup at Locker

Over 1500+ locations are available for pick up. Free delivery for order amount over HKD250 only. Applicable for Ink & toner and Accessories orders.

1. You will receive an SMS from the Pickup Locker.

2. Enter your 6-digit verification code at the Pickup Locker.

3. Grid door will open. Take your parcel and close the door.

FAQs

WHICH HP STORE OFFERS CLICK & COLLECT? -

Click & Collect is only available at HP Store Prince Edward, Kwun Tong (APM) and Wan Chai Computer Mall. For more information, please see our Store Finder.

HOW DO I PICK UP MY ORDER HP STORE? +

You will receive an SMS and email when your order is ready. Please present the original SMS and email at the store for verification.

WHEN CAN I PICK UP MY ORDER AT THE HP STORE? +

Business hours might differ for each HP Store location. You will be informed in the SMS and email. For more information, please see our Store Finder.

CAN I TRACK MY ORDER? +

Once your order is confirmed, you will receive an email with your order number and the tracking info. Alternatively, you can go to your HP Online Store account and view it under "My Orders".

For more information on Delivery, click here.

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Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

HP Hong Kong Online Store @ hpdirect.com.hk is operated by APAC Solution Corporation Limited

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Sales: 8100 3082
Technical support: 2802 4098

Mon-Fri 8.30am - 5.30pm

(exc. Public Holidays)

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