Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more.
Enjoy door-to-door service
HP pays for door-to-door, pickup and return delivery for repair or replacement of your supported HP product.
Must be purchased while the standard warranty is in effect and provides one years of coverage from the hardware purchase date.
Covers all parts and labor needed to repair your HP product or replacement if it cannot be repaired.
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Protect against accidents
Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.