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HP 2 year Pickup and Return Hardware Support for Notebooks
HK$600.00
Installment from 
HK$50.00*
See repayments
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HP 2 year Pickup and Return Hardware Support for Notebooks (UQ991E) - Center facing
This carepack required to order within 9
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HP 2 year Pickup and Return Hardware Support for Notebooks

In stock
SKU
UQ991E

  • Remote problem diagnosis and telephone support

  • Prepaid shipment to HP repair center

  • 3-5 business day offsite repair[1]

  • Prepaid return shipment

Configuration
  • Duration: 2 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Pickup and return
  • Response time: Repaired within 3-7 business days
  • (See more Specifications)
HK$600.00
Installment from 
HK$50.00*
See repayments
Peace of mind
Productivity enhancement by minimising downtime.
Predictability of tech support costs.
Expert advice from HP Trained technicians
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UQ991E
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Overview

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Specs

Specifications

Sku

Sku

UQ991E

Category
?

Series

HP

Filters

Duration

2 years

Support type

Pickup and return

Coverage window

Standard workdays - 9 hours

Response Time

Repaired within 3-7 business days

Core Features

Additional information

Excludes external monitor

Service method

Depot repair

Warranty coverage

In warranty

Logistics options

Courier pick up and return

Place of service

Offsite

Offers

Special offers

This carepack required to order within 90 days after hardware purchase.
SEE MORE

Reviews

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Questions and Answers

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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here

FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

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