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HP 2 year Return to Depot Notebook Hardware Support
HK$393.00
Installment from 
HK$32.75*
See repayments
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HP 2 year Return to Depot Notebook Hardware Support (U9BC4E) - Center facing
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HP 2 year Return to Depot Notebook Hardware Support

In stock
SKU
U9BC4E

  • Remote problem diagnosis and support

  • Repair at HP designated repair center

  • Labor, replacement parts, and materials included

  • Prepaid return shipment of a functional unit back to your location

  • Four to seven business days standard turnaround time (may vary by geographic location)

Configuration
  • Duration: 2 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Return to depot
  • Response time: Repaired within 3-7 business days
  • (See more Specifications)
HK$393.00
Installment from 
HK$32.75*
See repayments
Peace of mind
Productivity enhancement by minimising downtime.
Predictability of tech support costs.
Expert advice from HP Trained technicians
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U9BC4E
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Overview

When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1], and we’ll pay for its return shipment – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.

High-quality support

HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.

Reliable, lower-cost alternative to onsite support

For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

Specs

Specifications

Sku

Sku

U9BC4E

Category
?

Series

HP

Filters

Duration

2 years

Support type

Return to depot

Coverage window

Standard workdays - 9 hours

Response Time

Repaired within 3-7 business days

Core Features

Additional information

Excludes external monitor

Service method

Depot repair

Warranty coverage

In warranty

Logistics options

Customer carry-in or shipment

Place of service

Offsite

Offers

Special offers

Reviews

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Questions and Answers

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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
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FEATURES

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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