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Reimage your device from anywhere at anytime.

HP Sure Recover

Reimage your device from anywhere at anytime.

  • Enabling a hybrid workforce

    Enabling a hybrid workforce

    HP Sure Recover enables you to quickly and securely reimage your devices to the latest OS image using an embedded storage module, eliminating the need for them to call IT.

    Allows IT to schedule reimaging for an entire fleet, removing malware and making sure every unit is able to “start fresh” on a regular basis.

  • Feature Availability

    Feature Availability

    HP Sure Recover is available on HP Z, Elite and Pro PCs, and supports Windows 10.

    HP Sure Recover supports HTTP and FTP image repositories in both the private cloud or the internet, including proxy support for corporate environments.

FAQs

  • 1. I have a growing business but no IT department. Can I still use HP Sure Recover?

    Absolutely. End users can use HP Sure Recover to reimage their machines to the latest HP image, and your PC can automatically recover if no OS is found.

  • 2. What is required for me to reimage using HP Sure Recover?

    Because HP Sure Recover offers hardware-based storage recovery or network based image recovery, you have the option to outfit a fleet of devices to recover without an internet connection, otherwise, all that is required is an internet connection. No additional external media is needed. After you ensure that all important files are backed up, restart the machine, press f11 to open the HP Sure Recover menu, and then select Recover from network.

  • 3. Will HP Sure Recover be able to restore my data?

    No. Reimaging a PC removes all files and personal data. Ensure that you have backed up all of your files externally before reimaging, as reimaging does not restore custom programs or files. If a user has a solution to backup data, such as OneDrive®, they can restore their files once the restored image boots into Windows®.

  • 4. Will installing my company’s corporate image remove HP Sure Recover?

    No. HP Sure Recover is built into the hardware and is not dependent on software components (such as an existing OS) stored on the hard drive. Therefore, loading a customized corporate software image will not delete or disable it. Once the IT department has provisioned your PC to restore your custom corporate image from the preferred location, you will be able to restore your PC to the latest corporate image using HP Sure Recover.

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For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

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In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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