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HP Sure Run

Protect the applications that protect your PC.

HP Sure Run

Protect the applications that protect your PC.

HP Sure Run keep critical processes running even if malware tries to shut them down, and guards against malicious attacks on applications.
A variety of software processes and applications keep your PC secure while you work— everything from antivirus software to cryptographic services.
HP Sure Run guards key security processes against malware attacks that try to disable them. It monitors them, alerts the user of any changes, and restarts them automatically if they’re stopped.

OS Compatibility

Windows 10
Protected Processes

• OS processes
• HP security tools
• Third-party processes
• HP processes (enabled via HP Manageability Integration Kit)

FAQs

1. How do I enable HP Sure Run?

HP Sure Run can be enabled locally in HP Client Security Manager. A customized PIN identifies you as the user of the PC and enables HP Sure Run to begin protecting your system.
2. Can I customize which processes are protected by HP Sure Run?

Yes. You can enable or disable protection for a set list of processes in HP Client Security Manager (or via HP Manageability Integration Kit, if you are in a managed IT environment).
3. I use a third-party antivirus program. Can HP Sure Run protect it?

HP Sure Run protects the Windows Security Center, which is compatible with many antivirus solutions. If you choose to install third-party antivirus software, HP Sure Run can ensure that it remains enabled as long as it is integrated with Windows Security Center.
4. What happens when a protected process is attacked?

When HP Sure Run detects a threat, it will notify the user. Before attempting to restart the process, HP Sure Run will verify that any files or registry keys associated with it are as expected. This protects against malware that might try to replace a key process. Once it has confirmed its authenticity, HP Sure Run will restart the process. It will continue even against repeated attempts to turn off the process.
5. How will I know if HP Sure Run responds to an attack?

You will be notified in the Windows Action Center. The action will also be logged in the Windows® Event Log and can be viewed in the HP Client Security Manager Notification Panel.

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For extended warranty within the warranty period carepack service needs to be purchased at the time of purchase of the computer or within 90 days after the date of purchase. The extended warranty after the warranty period carepack service is only applicable to the selected printer model, and your printer must be purchased 90 or 30 days before the service expires. Subject to the relevant terms and services, please call HP sales hotline 81003081 for details.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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