Thank you for visiting the HONG KONG HP Store
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Live product demo
In the competitive world of gaming, where milliseconds can determine victory or defeat, every advantage matters. Throughout Hong Kong, from professional esports tournaments in Causeway Bay to casual gaming cafés in Mong Kok, gamers are constantly seeking ways to optimise their setups. HyperX has long been synonymous with quality gaming peripherals, but with HyperX NGENUITY software, you can take your gaming experience to an entirely new level. This powerful configuration tool allows you to customise and optimise your HyperX devices, ensuring they perfectly complement your gaming style and preferences.
NGENUITY is a free, comprehensive software application developed by HyperX that lets you personalise compatible gaming peripherals. Think of it as the command centre for your gaming setup, providing granular control over virtually every aspect of your devices.
With NGENUITY, you can:
Customise RGB lighting: Create dynamic light shows with vibrant colours and effects, synchronising multiple devices for an immersive gaming atmosphere
Programme buttons and macros: Assign complex commands to specific buttons, streamlining gameplay and enhancing control
Adjust DPI and sensor settings: Fine-tune mouse sensitivity for perfect precision that matches your unique gaming style
Refine audio settings: Craft the ideal soundscape with personalised equaliser profiles for gaming, music, and voice communication
Create and manage profiles: Save custom configurations as unique profiles, allowing quick switching between different settings for various games
NGENUITY supports a wide range of HyperX gaming peripherals, transforming already excellent hardware into fully customisable tools for competitive advantage.
The HyperX Pulsefire Haste - wireless gaming mouse (White) offers exceptional precision and responsiveness for competitive gaming. With its lightweight design and reliable wireless connection, it’s perfect for fast-paced action games popular among Hong Kong gamers.
Wireless connectivity for freedom of movement
Ultra-lightweight design for extended gaming sessions
Customisable RGB lighting effects
Precision sensor for accurate tracking
This mouse is ideal for Hong Kong’s competitive gaming scene, where tournaments for games like Mobile Legends and Arena of Valor are increasingly popular.
Experience incredible audio clarity and immersion with the HyperX Cloud Stinger Core - wireless gaming headset + 7.1 (Black). With 7.1 surround sound, this headset gives you a competitive edge by allowing you to hear directional cues with pinpoint accuracy.
Wireless design with impressive battery life
7.1 surround sound for spatial awareness
Comfortable fit for extended gaming sessions
Built-in noise-cancelling microphone
Perfect for Hong Kong’s dense urban environment where background noise can be a challenge, this headset offers excellent noise isolation and clear communication capabilities.
The HyperX Cloud Alpha S - gaming headset (Black) delivers studio-grade sound quality with custom-tuned audio that brings your games to life. With its dual chamber drivers, this headset offers clear distinction between bass, mids, and highs for an exceptional audio experience.
Custom-tuned HyperX 7.1 surround sound
Bass adjustment sliders for customisable audio
Premium memory foam ear cushions
Durable aluminium frame construction
For serious gamers in Hong Kong’s competitive scene, this headset provides the audio precision needed to excel in tournaments and ranked play.
Transforming your gaming setup with NGENUITY is straightforward. Here’s how to begin:
Visit the official HyperX website and navigate to the NGENUITY download page
Download the latest version compatible with your operating system
Run the installer and follow the on-screen instructions
The installation process typically completes within minutes
When you first launch NGENUITY, the software automatically scans for connected HyperX devices. First-time users will see a welcome screen and brief tutorial highlighting key features. Take a moment to explore the interface before diving into customisation.
NGENUITY features a clean, intuitive interface designed for effortless navigation:
The main screen displays all connected devices
Selecting a device reveals its specific customisation options
Navigation tabs provide access to different configuration categories
Changes apply in real-time, allowing immediate feedback
Lighting: Customise RGB effects, colours, and brightness
Buttons: Remap buttons, assign macros, and modify DPI settings
Audio: Adjust equaliser settings, microphone levels, and surround sound options
Profiles: Create, save, and manage different configurations
For optimal performance, ensure your system meets these minimum specifications:
Operating System: Windows 10 (64-bit) or Windows 11 (64-bit)
Processor: Intel® Core™ i5 or AMD equivalent
Memory: 4GB RAM
Storage: 2GB available hard drive space
Internet Connection: Required for software updates and firmware downloads
One of NGENUITY’s most powerful capabilities is creating multiple customised profiles for different games or applications:
Select your device in NGENUITY
Click the “Profiles” tab
Select the “+” icon to create a new profile
Name your profile based on its purpose (e.g., “PUBG Mobile,” “Valorant,” “Apex Legends”)
Customise settings as desired and save the profile
This feature allows you to instantly switch between optimised configurations—for example, a high-DPI profile for precision aiming in first-person shooters and a low-DPI profile for detailed graphic design work.
HyperX peripherals are renowned for their vibrant RGB lighting, and NGENUITY provides complete control over these visual elements:
Choose from an extensive colour spectrum
Select from various lighting effects (breathing, wave, cycle)
Synchronise lighting across multiple devices
Create custom patterns and animations
Adjust brightness, speed, and direction
To customise RGB lighting:
Select your device in NGENUITY
Navigate to the “Lighting” tab
Choose your preferred lighting mode
Select colours and adjust effect parameters
For HyperX headsets, NGENUITY offers comprehensive sound customisation:
Fine-tune equaliser settings for different audio profiles
Adjust microphone input levels and noise cancellation
Enable or disable spatial audio features
Create custom sound profiles for different games or media types
To adjust audio settings:
Select your headset
Go to the “Audio” tab
Experiment with equaliser presets or create custom profiles
Adjust microphone volume and noise cancellation parameters
Create complex command sequences triggered by a single button press:
Select your device in NGENUITY
Navigate to the “Buttons” tab
Choose the button for macro assignment
Click “Create Macro” and record your desired sequence
Save the macro and assign it to your chosen button
This feature is invaluable for streamlining gameplay actions and increasing productivity in applications.
Once familiar with basic functionality, explore NGENUITY’s more advanced features:
Precisely calibrate your mouse sensitivity:
Adjust DPI settings with pinpoint accuracy
Set multiple DPI levels to switch between with a dedicated button
Create custom DPI levels for different in-game scenarios
To configure DPI settings:
Select your mouse in NGENUITY
Navigate to the “Buttons” or “Sensor” tab
Adjust DPI levels to your preferred sensitivity
Configure DPI cycling button if available
For example, with the HyperX Pulsefire Haste - wireless gaming mouse (White), you can adjust DPI settings to match the demands of different game genres, from high-sensitivity for fast-paced MOBAs to lower sensitivity for precision shooting in FPS games.
Completely remap keyboard functionality:
Reassign keys for specialised gaming functions
Disable unwanted keys to prevent accidental presses
Assign multimedia or application shortcuts to specific keys
To remap keys:
Select your keyboard in NGENUITY
Go to the “Buttons” or “Keys” tab
Select the key to remap
Choose the desired function or assignment
Create sophisticated lighting configurations:
Design intricate lighting patterns
Synchronise effects across multiple devices
Link lighting effects to in-game events
Adjust animation speed, direction, and intensity
For audio enthusiasts, NGENUITY enables detailed sound customisation:
Create specific equaliser profiles for different games or music genres
Fine-tune spatial audio settings for competitive advantage
Optimise microphone noise cancellation for clear communication
Microphone settings: Adjust gain, noise cancellation, and beamforming for crystal-clear communication
Surround sound calibration: Optimise spatial awareness for different game types
Custom EQ profiles: Create specialised audio profiles for different gaming genres
The HyperX Cloud Alpha S - gaming headset (Black) offers exceptional audio customisation options, making it perfect for both competitive gaming and multimedia entertainment.
Precision DPI adjustment: Find the perfect balance between speed and accuracy
Button reassignment: Customise button functions for your specific needs
Polling rate optimisation: Adjust response times for competitive gaming
The HyperX Pulsefire Haste - wireless gaming mouse (White) allows for detailed customisation of these settings, helping you achieve optimal performance in fast-paced games popular in Hong Kong’s gaming scene.
Keep NGENUITY updated to the latest version
Close unnecessary background applications while gaming
Verify your system meets or exceeds minimum requirements
Ensure a stable internet connection for cloud profile synchronisation
Create distinct profiles for different games and applications
Use descriptive names for easy identification
Utilise cloud sync to access profiles across multiple computers
Regularly back up important profiles to prevent data loss
Maintain a clean profile library by deleting unused configurations
Group related profiles for easier access
Export favourite profiles as backups or for sharing
Enable automatic updates for seamless maintenance
Check periodically for firmware updates for your devices
Follow the HyperX support page for new feature announcements
Export your custom profiles to share with friends
Explore online communities where users share optimised configurations
Import professionally designed profiles for specific games
Connect with other gamers in Hong Kong to exchange configurations optimised for local gaming conditions and preferences
Close unused profiles to conserve system resources
Monitor system performance when using multiple complex lighting effects
Adjust settings if you experience any lag or performance issues
When configuring your HyperX peripherals through NGENUITY, consider these factors specific to gaming in Hong Kong:
High-speed internet: With Hong Kong’s world-class internet infrastructure, configure your devices to take advantage of ultra-low latency gaming
Space considerations: Create profiles with sensitivity settings suited to smaller gaming spaces common in Hong Kong apartments
Hot and humid conditions: Adjust performance profiles to account for Hong Kong’s climate, which can affect device performance during summer months
Local tournaments: Configure profiles specifically for popular gaming centres in locations like Mong Kok and Causeway Bay
Regional game preferences: Optimise settings for games that are particularly popular in Hong Kong and the broader Asia Pacific region
Image Placeholder: Image of gaming setup in a typical Hong Kong gaming space. Alt text: Compact gaming setup optimised for Hong Kong living spaces with HyperX peripherals
To complete your gaming setup, consider these additional high-quality peripherals from HP:
For a more casual gaming experience, the HP comfort grip wireless mouse (H2L63AA) offers comfort and reliability for extended sessions. While not specifically designed for competitive gaming, it’s a perfect companion for casual gamers or as a backup device.
Wireless convenience with reliable connection
Comfortable grip design
30-month battery life
Compact USB receiver
When paired with your primary gaming peripherals, this mouse provides versatility for different gaming scenarios or casual browsing between intense gaming sessions.
HyperX NGENUITY transforms already exceptional gaming peripherals into fully customised extensions of your gaming style. Whether you’re a competitive player seeking every possible advantage, a content creator requiring precise control, or a casual gamer looking to enhance your experience, NGENUITY provides the tools to optimise your setup.
For the ultimate gaming experience, pair your NGENUITY-compatible devices with high-performance systems from HP’s gaming laptops collection or explore additional peripherals from HP’s gaming accessories section.
Take control of your gaming peripherals today and discover the full potential of your HyperX devices with NGENUITY. With regular updates adding new features and expanding device compatibility, NGENUITY continues to evolve alongside your gaming journey in Hong Kong’s vibrant gaming community.
Whether you’re competing in local tournaments or streaming from home, optimising your peripherals with NGENUITY gives you the edge you need to excel in today’s competitive gaming landscape.
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Live product demo