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HP Care Pack 5y Active Care Next Bus Day Response Onsite w/Accidental Damage Protection NB HW Supp
Rp  5.429.000
Installment from 
Rp  904.833*
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HP Care Pack 5y Active Care Next Bus Day Response Onsite w/Accidental Damage Protection NB HW Supp

Out of stock
SKU
U17WRE
  • HP TechPulse-enabled support features

  • Remote problem diagnosis and support

  • Next business day onsite hardware support[1]

  • Accidental Damage Protection

  • Replacement parts and materials

  • Firmware updates for selected products

Configuration
  • Duration: 5 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Active Care
  • Response time: Next business day response
  • (See more Specifications)
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Rp  5.429.000
Installment from 
Rp  904.833*
See repayments
Peace of Mind
Productivity enhancement by minimising downtime
Predictability of tech support costs
Expert advice from HP Trained technicians

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Specs

Specifications

Sku

Sku

U17WRE

Category
?

Series

HP

Filters

Duration

5 years

Support type

Active Care

Coverage window

Standard workdays - 9 hours

Response Time

Next business day response

Core Features

Service method

Onsite and Predictive Support

Warranty coverage

In warranty

Place of service

Remote and Onsite

Offers

Special offers

Add-On & Save Up to 50%*
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Reviews

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Questions and Answers

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Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
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FEATURES

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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