Thank you for visiting the INDONESIA HP Store
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
In Indonesia, where digital connectivity is rapidly growing, a computer without sound can be a major setback. Whether you’re participating in online classes, enjoying local music, or joining video calls with family abroad, functioning audio is crucial. If you’re facing audio issues with your PC, don’t worry. This guide offers five straightforward solutions to get your sound working again, tailored for our Indonesian users.
Several factors can cause audio problems on your PC:
Incorrect volume settings
Outdated or corrupted audio drivers
Hardware issues with speakers or audio jacks
Software conflicts
BIOS settings
Before exploring complex solutions, let’s start with some quick and easy troubleshooting steps.
This may seem obvious, but it’s often overlooked. Here’s how to check your volume settings in Windows:
Right-click the speaker icon in the taskbar
Click “Open Sound settings”
In the Sound Settings window, click “Sound Control Panel”
In the Sound Control Panel, open the “Playback” tab
Right-click on the default audio device (indicated by a green checkmark)
Select “Test” to perform an audio test
If you don’t hear anything, right-click the default audio device again and select “Properties”
In the Properties window, select the “Levels” tab
Adjust the volume slider and make sure the speaker icon is not muted
Sometimes, a simple restart can resolve audio issues. If that doesn’t work, try changing your audio output device:
Restart your PC
If the issue persists, go back to the Sound Control Panel
In the “Playback” tab, select a different audio device from the dropdown menu
Click “Set Default”
Test the audio with each available device
This can be particularly helpful if you’ve recently plugged in a new audio device, like a gaming headset, which may have been set as the default output.
Outdated or corrupted drivers are a common cause of audio problems. Here’s how to address this:
Type “Device Manager” in the taskbar search
Expand the “Sound, video and game controllers” section
Right-click on your audio device and select “Update driver”
Choose “Search automatically for updated driver software”
If updating doesn’t work, try uninstalling and reinstalling the driver:
In Device Manager, right-click the audio device and select “Uninstall device”
Check the box for “Delete the driver software for this device”
Click “Uninstall”
Restart your PC to automatically reinstall the driver
Audio enhancements can sometimes interfere with sound output. To disable them:
Go to the Sound Control Panel
Right-click your audio device and select “Properties”
Go to the “Enhancements” tab
Check the box for “Disable all sound effects”
Click “Apply” and “OK”
While less common, BIOS issues can affect audio output. To check and update your BIOS:
Restart your computer and run the BIOS/UEFI setup menu
Look for audio settings in the BIOS
In the “Advanced” menu, ensure the sound card is enabled
If issues persist, update your BIOS (consult your computer’s manual for specific instructions)
If you’ve tried all these steps and still have no sound on your PC, it may be time to consult a professional. Hardware issues, such as a faulty sound card or damaged audio jack, may require expert diagnosis and repair.
If you’re in the market for a new computer with dependable audio performance, consider these HP models available in Indonesia:
The HP Pavilion Plus 14 inch Laptop 14-ew0078TU offers a perfect blend of performance and audio quality in a compact form factor. Its advanced audio features ensure a superior sound experience for both work and entertainment, making it ideal for Indonesian professionals and students alike.
Intel® Core™ i5-1335U processor for smooth performance
Intel® Iris® Xᶱ Graphics for crisp visuals
16 GB memory for efficient multitasking
1 TB SSD storage for quick access to your media files
35.6 cm (14") diagonal WQXGA display for stunning visuals
Windows 11 Home Single Language for the latest features
This laptop is perfect for enjoying local Indonesian music, participating in online classes, or having clear audio during international video calls.
For gaming enthusiasts in Indonesia, the HP OMEN 16 inch Gaming Laptop 16-xf0011AX delivers exceptional audio performance alongside powerful gaming capabilities. Experience immersive sound whether you’re playing the latest games or streaming your favorite Indonesian content.
AMD Ryzen™ 7 7840HS processor for high-performance computing
NVIDIA® GeForce RTX™ 4070 Laptop GPU for stunning graphics
32 GB memory for seamless multitasking
1 TB SSD storage for quick load times
40.9 cm (16.1") diagonal QHD display for immersive visuals
Windows 11 Home Single Language for the latest features
This laptop ensures you never miss a beat, whether you’re deep in a gaming session or enjoying multimedia content.
Audio issues can be frustrating, but many can be resolved with simple troubleshooting steps. By checking your volume settings, updating drivers, and following the other tips in this guide, you can often get your computer’s sound working again without professional help. If you continue to experience problems, consider upgrading to a newer HP laptop or desktop with reliable audio performance and the latest technology.
Remember, keeping your system updated and maintaining your hardware can prevent many audio issues before they start. Regular checks of your sound settings and driver updates can ensure you always have crystal-clear audio when you need it most, whether you’re working, studying, or enjoying entertainment on your PC in Indonesia.
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)