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*upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022.
To feel at ease, back up your files and photos from your current PC to OneDrive before you upgrade.2
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Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes with new tools, sounds, and apps. Every detail has been considered. All of it comes together to bring you a refreshing experience on your PC.
PCs with Windows 11 pre-installed will be available later this year.
Most Windows 10 PCs currently being sold will be able to upgrade to New Windows. For the PC to be able to upgrade to New Windows, it must meet the minimum hardware specifications and specific hardware is required for some features found here. The upgrade rollout plan is still being finalised but is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device.
There are a few ways to find out. On the product listing page, look for products with "Windows 11 Ready” tag. There will also be a "Windows 11 Ready” banner on the product details page. You can also ask our Customer Support for more information.
If your existing Windows 10 PC is running Windows 10 20H1 or later and meets the minimum hardware specifications it will be able to upgrade to Windows 11. The upgrade rollout plan is still being finalized, but for most devices already in use today, we expect it to be ready sometime in early 2022. Not all Windows 10 PCs that are eligible to upgrade will be offered to upgrade at the same time. To see if your PC is eligible to upgrade, refer to the specifications here. Once the upgrade rollout has started, you can check if it is ready for your device by going to Settings/Windows Updates. Similar to how end users are notified when updates are available in Windows 10, end users will see an indication in the notification areas of the taskbar in the bottom right, that the upgrade is available. More information on how that is presented will be available at a later date. Additional desktop notification options may be also be added at a later date.
The minimum hardware requirements are available here.
If you’d like to see if your current PC meets the minimum requirements, you can refer to the minimium specifications here.
Yes! Windows 10 continues to be a great version of Windows. Microsoft has committed to supporting Windows 10 through October 14, 2025.
Upgrades to Windows 11 will begin to roll out late in 2021 and continue into 2022. During this time, we will be doing some behind the scenes testing and validating for your specific PC. Windows Update will provide an indication if and when your PC is eligible. You can check to see by going to Settings/Windows Update. Similar to how end users are notified when updates are available in Windows 10, end users will see an indication in the notification areas of the taskbar in the bottom right, that the upgrade is available. More information on how that is presented will be available at a later date. Additional desktop notification options may be also be added at a later date.
It’s free. But only Windows 10 PCs that are running Windows 10 20H1 or later and meet the minimum hardware specifications will be able to upgrade. You can check to see if you have the latest updates for Windows 10 in Settings/Windows Update.
The free upgrade offer does not have a specific end date for eligible systems. However, Windows reserves the right to eventually end support for the free offer. This end date will be no sooner than one year from general availability.
An update can consist of bug and security fixes and new features in a version of Windows. They tend to roll out throughout the year. An upgrade is when you change versions, for example moving from Windows 10 to Windows 11. Or moving editions from Windows Home to Windows Pro.
Yes. You do not have to upgrade to Windows 11. Microsoft will continue to support Windows 10 until October 14, 2025.
No. Windows 10 and Windows 11 require approximately the same amount of disk space. During the upgrade process, however, extra space is required. Windows will clean up this extra disk space about ten days after the upgrade is complete.
Windows 11 is the newest version of Windows. However, we will continue to support Windows 10 until October of 2025.
By default, all your files and data will transfer. However, we recommend backing up your files before installation. Learn more about OneDrive PC folder Backup here.
Yes. After you have installed the Windows 11 upgrade there is a 10 day period where you can move back to Windows 10 while keeping files and data that you brought along with you. After the 10 days you will need to back up your data and do a “clean install” to move back to Windows 10.
Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update. You can use your PC while you’re downloading it and then you have the option to schedule the install to happen at a specific time when you aren’t planning on using your PC.
If your PC meets the minimum hardware specifications, the Windows 10 Home edition in S mode can upgrade to the Windows 11 Home edition in S mode. If your Windows 10 PC is running the Pro edition in S mode you will need to switch out of S mode to upgrade to Windows 11 Pro. Windows 11 Pro edition is not available in S mode.
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)