HP 1 Time 30 Day Battery Replace HP Pavilion x360 Service is rated 3.0 out of 5 by 125.

HP 1 Time 30 Day Battery Replace HP Pavilion x360 Service Reviews

Applies to LAPTOP series HP Pavilion x360
One time replacement of your notebook’s internal battery
HP Authorized Technician will come onsite to replace the battery.
Covers both HP Genuine Battery and Onsite Technician visit.
Kindly schedule technician visit within 30 days of purchase

₹14,645 SAVE₹4,646 (31%)

₹9,999 (incl. of all taxes) Includes GST ₹1,525

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RATINGS & REVIEWS REVIEWS

QUESTIONS & ANSWERS QUESTIONS

Reviews

Rated 5 out of 5 by SHAMIM from EXCELLENT PRDUCT SERVICE IS PROMPT , INSTALLATION WAS QUICK

Date published: 2024-02-03

Rated 5 out of 5 by NPSept2019 from Battery replacement for HP Pavilion Very quick and efficient service by HP technician.

Date published: 2024-01-19

Rated 5 out of 5 by Good Service from Good Service Good Service

Date published: 2023-11-18

Rated 5 out of 5 by Anonymous from Excellent Service By HP Service is seemless and efficient

Date published: 2023-08-09

Rated 5 out of 5 by Ananya S from Battery Replacement Service Timely and efficient service.

Date published: 2023-07-06

Rated 5 out of 5 by Anonymous from Battery Good work and support

Date published: 2023-07-05

Rated 5 out of 5 by Akc7 from Battery Prompt replacement

Date published: 2023-06-28

Rated 5 out of 5 by Batteryreplacement from Ppst sales service for battery Good engineer service

Date published: 2023-05-07

Rated 5 out of 5 by DK123 from Good Good Experience

Date published: 2023-01-19

Rated 5 out of 5 by Pabitra14 from Enhance warranty 30 days is too short period

Date published: 2023-01-07

Rated 5 out of 5 by dhanesh from Battery Battery warranty period should be extended.

Date published: 2022-12-19

Rated 4 out of 5 by Anonymous from Good service but with some bad experience All service are good but contacting the technical support team through call is extremely bad and faced several issue contacting them. The call back service never worked.

Date published: 2024-02-29

Rated 4 out of 5 by Naveench from Performance good Product is fine but cost bit high

Date published: 2023-12-12

Rated 4 out of 5 by Trinadh from Replace of battery Happy with the service

Date published: 2023-10-13

Rated 4 out of 5 by Sandhya L from Delayed service 5 star for technician who came to replace battery but was delayed by Hp even talking to customer care is to complicated and irritating no one was there who gives you the proper response and solution 0 star for customer care service

Date published: 2023-08-09

Rated 4 out of 5 by SaurabhMotes from Good service battery replacement from HP I am giving one star less as the battery could have been installed earlier, but their was an unnecessary delay in the beginning. Otherwise the installation was prompt and the service personnel was really humble.

Date published: 2023-08-07

Rated 4 out of 5 by Junaid Bhat from Genuine HP product. Time will tell the longevity and durability though. Good genuine product (although time will tell it's credibility, it's been a month only yet), although a little bit difficult to find and navigate it on hp website. The costs are hidden and shared through quote, which is something not too much comfortable. Don't know if the prices are inflated or above market prices.

Date published: 2023-06-11

Rated 4 out of 5 by anbunaidu from HP X360 battery This is the 2d Battery change in 3 years

Date published: 2023-04-08

Rated 4 out of 5 by Anonymous from Invoice pending Please provide invoice

Date published: 2022-11-21

Rated 4 out of 5 by riya0gandhi from Good service, battery was costly Doorstep service is very good, however pavilion battery replacement was a little costlier for me

Date published: 2022-03-16

Rated 3 out of 5 by Nagesh A from Price and service quality The price of the product is too high compared to the market price. The delivery and service is not up to mark.

Date published: 2023-02-28

Rated 2 out of 5 by Rajeshkhanna from Never ever buy HP laptop. After purchase,I need to call multiple times to get fixed.Worost after sale service.

Date published: 2023-08-09

Rated 2 out of 5 by Shrish from Make it available in store, provide more warenty Kindly make it available also in store I was searching for the correct batteries for more than month , 90 days is a very less warenty for the premium paid. Many older batteries cost significantly less (1/3rd) for similar size. Technician must bring the spare in original package and not in a loose polythene. Lot of calls required for confirmation about the spare details and it's availability as the quote was provided generic additional comments should be available detailing spareno and warenty details.

Date published: 2023-03-26

Rated 2 out of 5 by RAMESH SRINIVASAN from Inordinate delays It took me 4 calls to get this resolved each requesting for a quote for a replacement battery to the point of frustration

Date published: 2022-12-22

Rated 2 out of 5 by KR NITISH from Battery replacement was charged I have purchased a HP pavilion x360 laptop on dated 30/03/2019 and bought a HP extended care pack. The care pack clearly mentions Deliverables as N-CSR battery replace. However I had to pay whole amount for the battery replacement. please clarify the same.

Date published: 2022-02-28

Rated 1 out of 5 by Sumit Rastogi from Poor Service i have not received the battery as the technician came to me with a battery which is not supported and detected by my laptop. and technically its not right fit for my laptop and top of that they are not even able to detect and fix the things. this is really frustrating and pathetic experience i had with HP after purchasing a high end model.

Date published: 2024-06-17

Rated 1 out of 5 by Anonymous from Very Poor Service Still proper battery replacement is not done...

Date published: 2024-04-10

Rated 1 out of 5 by Anonymous from They take the faulty parts with them even in out-of-warranty items Even after purchasing this must costly parts (in my case battery for INR 8000), still there is so much issues I faced in battery replacement. Initially service engineer checked with his senior and denied replacement saying he needs the original hp faulty battery. I checked with customer care and convinced the local technical team that this is not required in paid/out-of-warranty products. At the second time, the service engineer still insisted asking for the third party battery which I had inside my laptop. Since this is a paid/out-of-warranty service, they shouldn't be asking for my damaged parts.

Date published: 2024-03-20

Rated 1 out of 5 by Rohit Sehgal from Battery Issue - not charging while laptop is switched on Well upon filing my service request, I first received phone calls from the HP service and it was attempted to solve my problem by the service engineer remotely. We did that in 3 to 4 sittings; however the problem was not resolved. Finally the service engineer recommended that I replace the battery. So I clicked on the payment link, made the payment and waited for the battery to be replaced. The local service provider brought the new battery after a wait of 7 days. WHen he was replacing, he found that the problem of charging of the battery only when it was in shut down condition or display closed condition, persisted. So the battery was not getting charged while the laptop was switched on. He tried to solve the problem but could not. Finally he put back the old battery and took the new battery with him and assured that the problem will be resolved with senior technical experts giving their inputs ... so it has been almost a week since then, I have already paid for the new battery, but it is not put in the computer and the problem of charging only when the computer is switched off is persisting !!!! PLEASE HELP me Mr.,HP !!!

Date published: 2024-03-01

Rated 1 out of 5 by HP laptop user from It took 2 months to get a new battery for the laptop. Battery runs for a short time. The new battery runs only for 2 hours

Date published: 2024-02-11

Rated 1 out of 5 by Ranjit Kumar singh from Customer low satisfaction level Process is very lengthy and exhausted. Need prompt service otherwise what's the use of paying premium.

Date published: 2024-02-05

Rated 1 out of 5 by Aditya182936 from Horrible customer service. Absolutely pathetic experience. Paid for the part and then received no updates about its status beyond confirmation of payment. It has been 11 days and I haven't received the battery yet, and I live in the natonal capital. Can't imagine the plight of those in non-metro areas. The tracking link sent by HP doesnt work. No option to talk to the customer service over phone either. They've redurected it to a Whatsapp chat where all they do is send automated messages or the representatives send pre-typed roundabout messages which don't address the question being raised and only speaks of how "sorry" they are. It's just annoying and frustrating. The customer has been reduced to begging the service executives for a date on the arrival, and it's not being answered either. HP, you've fallen too low.

Date published: 2024-01-22

Rated 1 out of 5 by Anonymous from Charged for 90-Day battery replacement I have been charged for 90-day battery replacement pack and NOT 30-day

Date published: 2024-01-21

Rated 1 out of 5 by Anonymous from Pathetic service, never ever buy an HP product Extremely pathetic services. My battery is not uet replaced despite so much follow up with HP authorities. I paid hundred percent advance money to HP. My wait is not over uet even after more then 22 days of my complaint.

Date published: 2024-01-14

Rated 1 out of 5 by Anonymous from Call Center service is horrible I appreciate the service provided by the person who installed the battery. However the call center is very painful. I must have made around 20 phone calls. Sales team routes me to post sales team and they in turn routes me to Tech Support team. Tech support team again routes me to Sales. So, Its infinite loop. Highlight is I requested for escalation contact. Then Mr. Vaibhav came online and told me that I did not ordered battery at all. I tried to explain stating that my order includes battery as well as onsite visit for installation. I have been HP Customer for 2 decades. All the products printer and laptop working very well. However this service experience made me to google alternative products for future use.

Date published: 2023-12-20

Rated 1 out of 5 by Himanshuji from I have paid for product but nobody ever come to replace the faulty battery I have paid for product but nobody ever come to replace the faulty battery

Date published: 2023-12-07

Rated 1 out of 5 by Neeloy from Pathetic service I have not recieved the battery yet !!! What 3rd class service is this.

Date published: 2023-12-03

Rated 1 out of 5 by SachinS from Battery Replacement After instalation of new battery by the engineer, laptop showed the same error. New battery was returned with the engineer who confirmed of refund. Currently waiting for refund.

Date published: 2023-10-09

Rated 1 out of 5 by Shweta C from Battery blew within 2 days, HP not replacing it The fuse of the battery blew within 2 days of use. I am now struggling to get a replacement of the product under warranty.

Date published: 2023-09-29

Rated 1 out of 5 by Parul23242 from HP customer care HP customer care service was too disappointing, i did called so many people because none of them was helping me. almost all of them were trying to get rid of my call by telling to call in another department.

Date published: 2023-09-22

Rated 1 out of 5 by Anonymous from Poor service Poor service... my battery has still not been replaced after 13 days of purchase and my laptop is swelling up... call centre calls only meant to keep you at bay and not address the issues...

Date published: 2023-09-21

Rated 1 out of 5 by Very bad experience from No one is with solution for customer queries Staff behaviour is very bad

Date published: 2023-08-12

Rated 1 out of 5 by is this really required ? from Worst product and service. Shipped 2 yrs old laptop battery. I received batter which has manufacturing date Jun-2021. Shelf life of battery is 6 months and HP provided 2 years old laptop battery at the cost of INR 9,999.00 Support executive hanged the call and suggested to discuss the matter with PAM. Worst product and support from HP. Highly disappointed. I want to cancel my order and immediate full refund.

Date published: 2023-07-16

Rated 1 out of 5 by Anonymous from Worst experience of battery replacement Battery received and replaced was 2 year old manufacturing. Cannot under stand if it was a genuine part. Pathetic service after paying premium price.

Date published: 2023-07-12

Rated 1 out of 5 by Anonymous from Very bad service Very bad service. No one cooperate. No one answered to call also

Date published: 2023-07-07

Rated 1 out of 5 by AmitSg from Upset Very bad service, I am facing problem with laptop since I have purchased.

Date published: 2023-07-05

Rated 1 out of 5 by Anonymous from 2020 manufactured battery replaced 2023 I am yet to observe but battery shelf time starts from manufactured date technically.. please correct me if it is wrong.. I was expecting atleast replacement battery in 2023.. HP response: I totally agree with you. Laptop batteries usually only last from 2 to 4 years, which amounts to about 1,000 charges. However, there are a few factors that determine how long a battery will last before it finally gives out: The material that the laptop battery is made from.

Date published: 2023-06-09

Rated 1 out of 5 by Tani from Purchased new battery for 10 and it is not working properly battery not working properly. HP's support not helful at all

Date published: 2023-01-15

Rated 1 out of 5 by Anonymous from Not Satisfied with HP Service Not satisfied with battery life & no one is providing details also delay in supply

Date published: 2022-11-22

Rated 1 out of 5 by Anonymous from Genuine part delivered but need to work on order management You should be prepared to keep following up with HP customer care. Many service providers are involved in the transaction and there is no coordination amongst them. Ordering to invoicing process is complicated, however product genuineness is ensured.

Date published: 2022-09-18

HP 1 Time 30 Day Battery Replace HP Pavilion x360 Service Reviews - page 2

Questions and Answers

how many years warranty coveres

Asked by: gautam0403

Hello Gautam, Thank You for choosing HP! The care pack you selected is for battery in which you will get a battery replacement within 30 days. So if you are looking for a care pack that covers your laptop, we request you to connect with our sales team at 1800-108-4747 to get a compatible care pack. Thanks HP Support Team

Answered by: HP Support Team

Date published: 2024-02-13

Is this service pack suitable for my HP Pavllion x360 Convertible 14-cdOxxx Laptop ?

Asked by: Anoop Sivadas

Hello Anoop, Thank You for choosing HP! Kindly connect with our technical support team at 1800-258-7170 with the complete model number of your laptop to get the battery replacement care pack. Thanks HP Support Team

Answered by: HP Support Team

Date published: 2023-12-31

I have an HP Pavilion x360 laptop which is currently out of warranty. I am getting intermittent messages from the system to replace system battery. is the HP 1 TIME 30 DAY BATTERY REPLACE HP PAVILION X360 SERVICE option which I need to opt for to procure?

Asked by: VGRK

Hello, Thank You for choosing HP! Kindly connect with our technical support team at 1800-258-7170 to get the compatible battery. Thanks HP Support Team

Answered by: HP Support Team

Date published: 2023-07-19

I have an HP Pavilion x360 Convertible 14-cd0xxx (out of warranty, purchased 6 years ago). If I buy this care pack, will the battery be replaced by HP including the technician visit?

Asked by: Josh876

Hello Josh, Thank You for choosing HP! Please connect with our technical support team at 1800-258-7170 with the complete model number of your laptop to get a compatible battery. Thanks HP Support Team

Answered by: HP Support Team

Date published: 2024-04-30

Whether UB2B battery of HP compatible with HP laptop pavillion 14,1025tx model.

Asked by: Anonymous

Hello, Thank You for choosing HP! Please connect with our sales team at 1800-108-4747 to get the compatible battery for your laptop. Thanks HP Support Team

Answered by: HP Support Team

Date published: 2023-08-08