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To access files without carrying thumb drives or hard drives back and forth, see how to create a remote desktop connection in Windows.
You can enable a remote desktop to access a second computer from a remote location with Windows 11 and Windows 10. This feature uses the Remote Desktop Protocol (RDP), which you can access by using the Windows Remote Desktop app.
You can also create a remote connection in four ways, via Settings, Control Panel, PowerShell, or the Command Prompt. Below, you’ll see the steps for each method, plus how to tell your router to let Windows establish a remote connection.
We will also walk you through how to use the MS Remote Desktop software to create the connection once you enable it, and we’ll provide some quick troubleshooting steps in case your setup fails.
To establish a remote connection in Windows, you need to complete each of these steps:
Use Windows 11 Pro or install the Remote Desktop App in Windows 11 Home or Windows 10
Tell Microsoft Windows to allow remote desktop connections
Tell your router to allow remote connections
Use the Microsoft Remote Desktop app to create the connection
All versions of Windows 11 Pro include Windows Remote Desktop. If you use Windows 11 Home Edition or Windows 10 Pro (or Home), you may not have the Remote Desktop app installed. Even so, you can still access Windows 10 remote desktop.
First, check if the app is installed by going to Settings, choosing System, and scrolling down to Remote Desktop.
When you click Remote Desktop, you’ll see options to create a remote desktop connection, or you’ll see a message that says “Your Home edition of Windows 11 doesn’t support Remote Desktop.” If you see that message, follow the steps below to install the Remote Desktop app.
Open the Start menu
In the search bar, type Store and hit enter
The Microsoft Store will open. In the store’s search bar, type Remote Desktop
Select the Microsoft Remote Desktop app
Click Get
Follow the steps to install the app
First, enable remote desktop setup in Windows by using one of the four methods below:
Settings (easiest)
Control panel
Access the command prompt
PowerShell
Here are the steps for each method to allow remote desktop in Windows:
To create a remote desktop in Windows 11 with your computer’s Settings, follow these steps:
Open the Settings for Windows 11 (It’s the little gear icon at the bottom of the screen)
Select System
Scroll down to Remote Desktop
Toggle Remote Desktop to On
Click Confirm
You can now connect remotely using the Remote Desktop app.
For a more secure connection, use the option for Network Level Authentication. This security protocol thwarts false connections and certain attacks, such as Denial of Service attacks that can overwhelm a network.
You may also want to check the settings page to document the port your device uses for remote desktop connections. Unless you manually change that port, it should always be “3389.”
Use these steps to create a remote desktop in Windows 11 with your Control Panel:
Open the Control Panel
Select System and Security
Under System, select Allow remote access
Under Remote Desktop, select Allow remote connections to this computer
Click Apply
Click OK
You can now connect to your PC remotely from another computer. With the control panel method, Network Level Authentication is required by default for optimal security.
Here’s how to create a remote desktop in Windows 11 with Command Prompt:
Open Start
In the search box, type Command Prompt
Type the command below into the Command Prompt window and press Enter
reg add “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server” /v fDenyTSConnections /t REG_DWORD /d 0 /f
You can also type the following command into the Command Prompt and press Enter to allow a remote desktop connection through your Windows Firewall.
netsh advfirewall firewall set rule group=“remote desktop” new enable=Yes
The steps above will turn on remote access so you can use Microsoft remote connect.
Follow these steps to create a remote desktop in Windows 11 with PowerShell:
Open Start
In the search bar at the top, type “PowerShell” and right-click the first result
Select Run as Administrator
Type in the command below to enable remote desktop, then press Enter
Set-ItemProperty -Path ‘HKLM:\System\CurrentControlSet\Control\Terminal Server’ -name “fDenyTSConnections” -value 0
You can also type the command below to allow remote desktop use through the Windows Firewall
Enable-NetFirewallRule -DisplayGroup “Remote Desktop”
You’re ready to use the Windows remote access software to create a remote connection, even with a Windows Firewall.
Your router will deny remote desktop connections unless you tell it not to. One of the problems with fixing this is that your router must allow remote connections from the internet via port forwarding, which opens you up to cyber-attacks. Another problem is that this requires a long and complex list of steps.
For an easier, more secure way to enable remote connections in your router, Microsoft recommends that you use a VPN. A VPN is a virtual private network, and it shields your privacy and internet connection by creating an encrypted tunnel for your data to travel through.
To use a VPN, you need to use a VPN provider.
VPNs are generally offered as a subscription service, which typically costs £5 to £10 per month. Once you select a VPN provider, follow their steps to set up a VPN with their service on your PC, or go to Settings and search for “Add a VPN.”
Once you enable remote desktop access in both your PC and your router, you can open and use the MS Windows Remote Desktop Connection app. You can find the app by opening the Start menu and typing “Remote Desktop Connection” into the search bar.
Once you install the Remote Desktop Connection app, open it and follow these steps to establish a connection:
Click +Add in the top right
Click PCs
In the field for PC name, type the remote computer’s network address (If the computer is on a private network, use that IP address for that network)
In the User Account section, click the plus sign
Add the Username and Password for your remote device (or mobile device)
You can also add a Display name if you like
Click Show more
Click Save
In the Saved PCs section, click your new remote connection to open it
Click Connect
Your PC will now open a remote desktop connection. To end it, click on the three dots and select Disconnect.
If you run into trouble while establishing a remote desktop session in Windows, check the following common problems and solutions to fix the issue.
Your system’s firewall may be stopping you from setting up a remote connection. Technically, the remote desktop app should get permission from the firewall, but you can make sure with these steps:
Open the Windows Security app
Select Firewall & network protection
Select Allow an app through firewall
Click Change settings
Select Remote Desktop, and Private and Public
Click OK
On the remote computer:
Open the Start menu
Search for “Services” and hit Enter
Click Remote Desktop Service
If the Status column does not display Running, right-click it and choose Start
If you use the computer’s name to connect instead of its IP address, the remote connection may fail. Find the computer’s IP address instead and connect with that.
Your internet service provider (ISP) may block remote connections as a security measure. You can call your ISP to ask if their security protocols may be thwarting your remote connection attempts.
Your Microsoft account may block remote connections because of passwordless security or two-step verification. You can use a local account to create the connection and avoid this issue.
Open Settings
Select Accounts
Choose Family & other users
Click Add account
Select I don’t have this person’s sign-in information
Click Add a user without a Microsoft account
Enter the new local account’s name
Create a password
Enter the answer(s) to the security question(s)
Click Next
Click Change account type
Select Administrator
Click OK
The IPv6 networking stack in Windows 11 may cause connection issues. Here’s how to disable IPv6:
Open the Control Panel
Select Network and Internet
Select Network and Sharing Center
Choose Change adapter settings
Right-click the connection and click Properties
Un-check the box for Internet Protocol Version 6 (TCP/IPv6)
Click OK
Restart your PC
In today’s remote work world, establishing a remote connection to another PC provides a secure, efficient way to work on data and projects from different locations. Using the steps above, you can tell your PC and router to enable and set up useful remote desktop connections and access files and software from just about anywhere.
Mon-Sat 9.00am - 7.00pm
(exc. Public Holidays)
Mon-Sat 9.00am - 7.00pm
(exc. Public Holidays)
Live product demo