CUSTOMER SALES: 1800 88 4889
Toggle Nav
Search
Menu
Account
  • < Back
  • Home
  • Care Pack
  • HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp
Loading...
HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp
RM 629.00
Installment from 
RM 52.42*
See repayments
Product page placeholder
PDP page placeholder
HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp (U18J5E)

  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getAggregateRating, 257.99ms
  • REVIEWS, PRODUCT

HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp

In stock
SKU
U18J5E

  • HP TechPulse-enabled support features

  • Remote problem diagnosis and support

  • Next business day onsite hardware support[1]

  • Accidental Damage Protection

  • Replacement parts and materials

  • Firmware updates for selected products

Configuration
  • Duration: 3 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Active Care
  • Response time: Next business day response
  • (See more Specifications)
RM 629.00
Installment from 
RM 52.42*
See repayments
Peace of mind
Productivity enhancement by minimising downtime
Predictability of tech support costs
Expert advice from HP Trained technicians
Compare
U18J5E
Need a moment?

Keep your favorites saved without commitment. Easily compare options, wait for payday, or share with friends. Store items for easy access whenever you’re ready. Happy shopping!

Save

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Specs

Specifications

Sku

Sku

U18J5E

Category
?

Series

HP

Filters

Duration

3 years

Support type

Active Care

Coverage window

Standard workdays - 9 hours

Response Time

Next business day response

Core Features

Service method

Onsite and Predictive Support

Warranty coverage

In warranty

Place of service

Remote and Onsite

Offers

Special offers

Reviews

  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 5.76ms
  • REVIEWS, PRODUCT

Questions and Answers

  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 248.27ms
  • QUESTIONS, PRODUCT

Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here

FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Compare Products
0/4
()
  • Add
    Product
  • Clear all
    No product added to compare list
Select Store
HP Online Store
  Malaysia  |   Order by phone: 1800 88 4889 option 1 8:30 AM – 5:30 PM (Mon-Fri) Technical Support: https://hp.care/digital-MY
 
Close

Price is inclusive of 10% GST (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

CONTACT US
Store FAQs
Technical Support
Software and Drivers
Track your Order
Call us
Sales
1800 88 4889
Technical support
1800 88 4889

Mon-Fri 8:30AM to 5:30PM

(exc. Public Holidays)
Chat with us
Our specialist are here to help
Presales Live Product Demo
Sales
60166999350(WhatsApp)

Mon-Fri 8.30am - 5.30pm

(exc. Public Holidays)

Live product demo

Live Expert
Store finder Locate our stores
Submit feedback We value your opinion!
SEE MORE OPTIONS

This e-Store is serviced by VSTECS Astar Sdn. Bhd.

HP employees: Report website issues