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Limit interruptions with HP Premium+ Support, a smart service that alerts of potential device issues using predictive AI-powered insights, automation and proactive 24/7 support for our fastest diagnosis and repair—wherever work happens.[1,2]
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by Workforce Experience platform. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automated Case Generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at their convenience.
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Questions and Answers
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Drivers, Manuals & Support
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[1] HP Premium+ Support is available at the time of device purchase. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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