Help save time with Smart Tasks,[1] one-pass, two-sided scanning and best-in-class security.[5]
Configuration
A4 Color Inkjet All-in-One Printer, Perfect For Home
Print, Copy, Scan and Fax, ADF, Duplex
Print speed up to 24 ppm (black) and 20 ppm (color)
USB, Ethernet, RJ-11 modem ports
Automatic Document Feeder, Front USB Flash Drive Port, HP Instant Ink Eligible, Print from Mobile Device, Scan to PDF, Scan to email, Touchscreen, Two-sided Printing, Two-sided Scanning
0% Installment Monthly Installments
Split your purchase payment into 6 to 12 monthly instalments
• Available through Maybank credit cards (applicable only to Visa
and Master)
• For orders above RM500
3-Month 0% Interest Instalments
Pay easily with Atome - earn points and shopping rewards.
• For orders between RM10 - RM3,000
• Both credit and debit cards are accepted
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This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block c
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP Color InkJet devices.
Duty cycle (monthly, A4)
Up to 30,000 pages
Recommended monthly page volume
Up to 2000
Target user and print volume
For teams up to 5 users; Prints up to 2,000 pages/month
Paper trays, standard
2
Paper trays, maximum
2
Print colours
Yes
Top key features
35-sheet ADF; Front-facing USB printing; Scan to email; Two-sided printing
Color fax; auto reduction; No answer redial; speed dial; group speed dial; Junk fax blocker; Fax forwarding (black only); distinctive ring; delayed send (black only); scan and fax; PC fax send and Fax to PC;Fax volume (off/soft/loud); CID
Cartridges And Printheads
Number of print cartridges
4 (1 each black, cyan, magenta, yellow)
Ink types
Pigment-based (black and color)
Color(s) of printing supplies
Black, cyan, magenta, yellow
Print colors maximum
4
Replacement cartridges
HP 965 Black Original Ink Cartridge (~1,000 pages) 3JA80A; HP 965 Cyan Original Ink Cartridge (~700 pages) 3JA77A; HP 965 Magenta Original Ink Cartridge (~700 pages) 3JA78A; HP 965 Yellow Original Ink Cartridge (~700 pages) 3JA79A; HP 965XL Black Original Ink Cartridge (2,000 pages) 3JA84A; HP 965XL Cyan Original Ink Cartridge (1,600 pages) 3JA81A; HP 965XL Magenta Original Ink Cartridge (1,600 pages) 3JA82A; HP 965XL Yellow Original Ink Cartridge (1,600 pages) 3JA83A; HP 969XL Black Original Ink Cartridge (3,000 pages) 3JA85A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input
Supported Printing Media
Media sizes supported, key
10 x 15 cm; A4; Envelopes
Media sizes supported
A4, A5, A6, B5(JIS), Card (A4, Hagaki, Ofuku Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL. Chou #3, Chou #4); 8.5 x 13 in
Media sizes, custom
Tray 1: N/A. Tray 2: 76.2 x 127 to 215.9 x 355.6 mm
Standard media sizes (duplex)
A4; B5; Not supported for borderless photo
Media types
Tray 1: Plain Paper. Tray 2: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight, supported
60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media weight, recommended
60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Copier Specifications
Copies, maximum
Up to 99 copies
Copier settings
Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements
Copy reduce / enlarge settings
25 to 400%
Copy Speed
Copy speed black (ISO)
Up to 23 cpm
Scanner Specifications
Scan technology
Contact Image Sensor (CIS)
Color scanning
Yes
Scan input modes
Front-panel scan, copy, HP Software, EWS, Mobile apps
Scan size, maximum
215.9 x 297 mm
Bit Depth
24-bit
Levels of grayscale
256
Twain version
Version 2.1
Scan file format
JPG, BMP, TIFF, PDF, RTF, TXT, PNG
Scan Resolution
Enhanced scanning resolution
Up to 1200 dpi
Scan Resolution, Hardware
Up to 1200 x 1200 dpi
Scan Resolution, Optical
Up to 1200 dpi
Fax Specifications
Auto fax reduction supported
Yes
Fax delayed sending
Yes
Fax forwarding
Yes
Distinctive ring detection supported
Yes
Fax telephone mode supported
No
Telephone handset supported
No
Faxing
Yes, color
Junk fax barrier
Yes, requires Caller ID
Fax Speed
Fax transmission speed
4 sec per page
Supported Operating Systems
Compatible network operating systems
Windows 10, 8.1, 8, 7, OS X v10.11 El Capitan, macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13, Linux, Chrome OS
Compatible Operating Systems
Windows 10, 8.1, 8, 7,Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016, Chrome OS
Memory
Memory
512 MB
Advanced Features
Fax smart software features
Digital Fax - Fax to PC is available with Windows (Please use: Visit http://www.hp.com/support to download the latest software.)
System Components
Control panel
2.7" (6.86 cm) touchscreen control panel with CGD (color graphic display); 3 buttons: (home, help, back)
Dimensions
Maximum dimensions (W x D x H)
437 x 547 x 318.3 mm
Dimensions without stand (W x D x H)
437 x 396.3 x 318.3 mm
System Requirements
Minimum System Requirements
Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
Minimum System Requirements for Macintosh
OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13; macOS Mojave v10.14, OS v10.15 Catalina; 1.5 GB HD; Internet access
Rack And Power Specifications
Number of users
1-5 Users
Typical electricity consumption (TEC) number
0.258 kWh/Week
Battery And Power
Power Consumption Description
Up to 30 watts (printing), 5.80 watts (ready), 1.22 watts (sleep), 0.08 watts (manual-Off)
Power supply type
Internal (Built-in) Universal Power Supply
Software And Applications
Software included
HP Printer Software, Shop for Supplies Online
Mac compatible
Yes
Warranty
Warranty
2 Years Onsite Warranty with 1-1 Exchange
Box Contents
What's in the box
HP OfficeJet Pro 9020 All-in-One Printer; HP 965 Setup Black Ink Cartridge; HP 965 Setup Cyan Ink Cartridge; HP 965 Setup Magenta Ink Cartridge; HP Setup 965 Yellow Original Ink Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide; Warranty Card [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies]
Cable included
No, please purchase (USB) cable, and (phone) cord separately
Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.
Drivers, Manuals & Support
Looking for software, drivers, firmware, warranty status, or manuals for this device?
[1] Requires the HP Smart app download. For details on local printing requirements see http://hp.com/go/mobileprinting.
[2] Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®.
[5] Compared to the majority of competing in-class consumer color desktop inkjet all-in-ones <$299 USD. Keypoint Intelligence - Buyers Lab 2018 research study commissioned by HP based on research survey of printer manufacturers’ published specifications, sustainability reports, and press releases as of 12/15/2018 and not confirmed by lab testing. Market share as reported by IDC CYQ3 2018 Hardcopy Peripherals Tracker, 2018Q3 Release. AiO with best in-class security features based on review of published embedded security features of competitive in-class models and defined as offering business-class, multi-point security, including but not limited to: encryption at the level of data, device, network, document; enterprise-class Wi-Fi security; and secure printing. For more details, see http://www.keypointintelligence.com/HPOfficeJetPro.
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