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In the bustling tech landscape of Malaysia, it’s common for laptops to experience performance issues over time. Whether you’re in Kuala Lumpur’s busy city centre or working remotely from Langkawi’s serene beaches, there’s a simple solution that doesn’t require calling tech support. Factory resetting your computer can help remove malware, boost speed, or prepare your device for a new user.
This guide will walk you through the process of factory resetting your Windows laptop, tailored for our Malaysian readers. We’ll cover the steps for different Windows versions, ensuring you can tackle this task with confidence, whether you’re using the latest model or an older device.
Regardless of your operating system, it’s crucial to back up your data before proceeding. Even if you plan to resell your device or don’t think you’ll need a backup, it’s always wise to have one. This precaution ensures you don’t lose important files, which could be especially frustrating if you’re working on a big project for your Malaysian business or storing precious family photos from your travels around the country.
Consider setting up regular backups to protect your data in case of unexpected issues. It’s also a good idea to store these backups in a location other than your hard drive, such as cloud storage. This extra step can be a lifesaver if your hard drive encounters problems.
For our Malaysian users with Windows 10 devices, the process is straightforward. Here are two ways to access the reset option:
Method 1:
Click on the Start menu and select “Settings” (it looks like a cog wheel).
In the search bar, type “reset.”
Choose “Reset this PC” from the results.
Method 2:
Click on the Start menu.
Choose “Settings.”
Select “Update and Security.”
Click on “Recovery” in the left panel.
You’ll see three options:
“Reset this PC”
“Go Back to an Earlier Build”
“Advanced”
Note: For most users in Malaysia, “Reset this PC” should suffice to resolve issues and start fresh. Only select “Advanced” if you need to reboot from a backup on a disc or USB drive. “Go to an Earlier Build” is for specific situations and not commonly used.
To perform a basic reset:
Click “Get started” under “Reset this PC.”
Choose either “Keep my files” or “Remove everything” based on your needs.
If you select “Remove everything,” decide between:
“Just remove my files” (if keeping the laptop)
“Remove files and clean the drive” (if giving away or selling the laptop)
Follow the prompts to complete the reset process.
The reset may take several minutes. Once finished, you can set up your laptop as if it were new.
For our Malaysian readers using older Windows versions, the process is slightly different:
Check if you have recovery discs or a built-in recovery application.
If using discs, insert the recovery disc into your drive.
If you don’t have discs or a recovery app, you can reset from the recovery partition.
To reset using the recovery partition:
Start or reboot your computer.
Press the appropriate F key or key combination during startup. (Consult your manual for the correct keys)
Follow on-screen instructions to initiate the factory reset.
Wait for the process to complete without interrupting it.
If you encounter any issues or your laptop doesn’t have a recovery partition, contact HP Support for assistance.
Factory resetting your Windows laptop can be a simple yet effective way to resolve performance issues and ensure your device runs smoothly. By following this guide, users across Malaysia can confidently reset their laptops, whether using Windows 10, 8, or 7.
Remember to always back up your important files before performing a reset. If you’re considering an upgrade, explore HP’s range of laptops designed to meet the diverse needs of Malaysian users, from business professionals to students.
For more tech tips and product information tailored for Malaysia, visit our HP Laptops and HP Desktops pages. Whether you’re in the heart of Kuala Lumpur or the coastal regions of Sabah and Sarawak, HP has the right computing solutions for you.
Mon-Fri 8:30AM to 5:30PM
(exc. Public Holidays)
Mon-Fri 8.30am - 5.30pm
(exc. Public Holidays)
Live product demo