Supplies Recycling        HP

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

Supplies Recycling   HP

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

Supplies Recycling      HP

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet Partners1

The Circular Economy

at HP

  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP
  • The Circular Economy at HP

The Circular Economy

at HP

  • Everything starts here

    Purchase and use Original HP Ink and Toner cartridge.

  • Return and let HP do the rest

    Return the used cartridge for free via the HP Planet Partners Program www.hp.com/hprecycle

  • Recycling facilities

    The cartridge is sorted, disassembled, or shredded.

  • Materials can be given a new life

    Other post-consumer plastics are added to the process.

  • Our manufacturing process

    HP uses recycled content in new cartridges.

  • Together, we close the loop

    New Original HP Cartridges are ready to be shipped.

Free recycling with HP Planet Partners2

Drop it off

Drop off your HP ink and toner supplies or Samsung toner supplies at a location near you for no cost.

Find a location

Request for Collection

If you have more than 10 toner cartridges or 20 ink cartridges, you can schedule a free collection service at your location

Schedule a Collection Service

How can we help?

Write to us with your queries

Frequently Asked Questions

Terms and Conditions

Learn

Footnotes and disclaimers

roduct images are for illustration purposes only, product availability and colours may vary by country.
  1. See hp.com/sustainableimpact.
  2. The HP Planet Partners recycling program is available to HP customers and partners only. HP only accepts the return of original HP and Samsung cartridges. Cartridges from other brands, refilled cartridges and remanufactured cartridges cannot be returned. HP reserves the right to refuse shipments that contain non-HP cartridges or other non-eligible materials, and to return such shipments to the sender at sender’s expense. Program availability varies. See hp.com/go/recycle
  3. 88% of Original HP Ink Cartridges contain between 5-75% post-consumer recycled content. 100% of Original HP Toner Cartridges contain between 1-79% post-consumer or post-industrial recycled content. Does not include toner bottles, ink bottles, and other products not listed. See www.hp.com/go/recycledcontent for list.

© HP Development Company, L.P. The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the New Zealand Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.  

HP Planet Partners Program Overview

What is HP Planet Partners?

HP Planet Partners is HP's return and recycling program for computer equipment and printing supplies. It's available in more than 50 countries and territories worldwide.

What happens to cartridges returned though HP Planet Partners?

HP ink and LaserJet cartridges returned through HP Planet Partners go through a multi-phase "closed loop" recycling process. The recycled plastic from empty cartridges is used to create new Original HP cartridges and other everyday products.

Who actually collects and recycles the cartridges?

HP partners with shipping companies to collect and return printing supplies. Once the supplies have been returned, HP works with advanced recycling organizations to recover and recycle materials from empty or used HP printing supplies. Because of their construction, Original HP cartridges cannot be effectively recycled using conventional, commercial processes.

Where are HP Print Cartridge return and recycling program available in Asia Pacific?

As of October 2020, HP print cartridge return and recycling program is available in more than 17 countries across Asia Pacific. The program also has coverage in Europe and Americas. We are continuing to expand this program to new countries and territories,, and to provide customers with a convenient and conscientious way to return used print cartridges to our recycling operations around the world.

Recycling Process

Can I drop my Original HP Ink and Toner and/or Samsung Toner Cartridges off somewhere for recycling?

Yes, you can drop off empty HP Ink and toner and Samsung toner cartridges at an HP Authorized Collection Location.

How do I recycle my Original HP Ink cartridges?

You can  drop your HP ink cartridges off at HP designated collection location. It is also possible to ship your used cartridges to HP. Enterprise customers can make use of collection service where large quantities of cartridges are available.

How do I recycle my HP Toner and Samsung toner supplies?

You can drop your HP Toner and Samsung toner cartridges off at HP designated collection location. For bulk returns a collection service can be requested free of charge.

What is HP’s position on exporting e-waste from developed to developing countries?

HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

Acceptable Products

Does HP accept all printing supplies?

HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

Can I recycle non-HP cartridges through HP?

Currently, HP Planet Partners accepts only Original HP cartridges and Samsung toner cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

Can I recycle hardware and other electronics through HP?

Yes, HP has a convenient and safe recycling service for computers, printers and other IT equipment. For more information visit HP recycling page.

Can I return HP Latex and DeisgnJet cartridges and printheads to HP?

Yes, HP Latex and DesignJet cartridges and printheads are collected under HP Planet Partner Program. Please make sure these are packed properly in bags or boxes or put in HP recycling bin. Do not include any supplies listed under non-returnable list.

Can I retrieve an item that I mistakenly sent to HP to be recycled?

Sometimes, printing supplies which are not at end of life or other objects with value are inadvertently sent to the HP Planet Partners program. These materials are not tracked and cannot be returned.

How do I return full, unopened cartridges?

The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.

Acceptable Cartridges

What materials go into making HP ink and LaserJet cartridges?

You can download material safety data sheets for a detailed look at the materials used in various printing supplies.

Does HP use recycled materials in Original HP cartridges and supplies packaging?

Yes, HP uses recycled materials extensively in packaging, including recycled content paperboard, corrugated cardboard and recycled plastic. HP has produced more than 3.9 billion Original HP ink and toner cartridges that contain recycled plastic. Today more than 80% of Original HP ink cartridges and 100% of Original HP toner cartridges are now manufactured with recycled content. All HP cartridges and packaging are designed with sustainability in mind.3

How do I know whether I'm returning an ink cartridge or a toner cartridge?

Each Original HP cartridge should indicate on the packaging whether it is an ink cartridge or LaserJet toner cartridge. Also, ink cartridges are smaller and squarer, whereas LaserJet cartridges are much longer in length.

Does HP have any recommendations for recycling HP 3D powder containers?

Yes, we have put together a guidance paper for our customers on how to recycle HP 3D powder containers. The instructions can be accessed. here