Choose from three flexible options:
Device Life Extension
Extend the life of aging devices by upgrading performance and addressing the most common issues that impede employee and IT productivity through the HP Device Life Extension Service.
Maximize your IT investment
Maximize your IT investment
Stretch your IT budget by increasing the longevity of devices,7 enabling you to defer refresh costs without compromising performance.
Ease the IT workload
Ease the IT workload
Improve computing experiences by letting HP proactively mitigate device performance issues and extend the support for your fleet.
Reduce the impact of your fleet
Reduce the impact of your fleet
Contribute to your sustainability goals by maximizing the usable lifespan of IT assets, thereby reducing your computing carbon footprint.8
Extra coverage for the unexpected
Supplement your support with custom options that enable your anywhere workforce.
Accidental Damage Protection
Repair or replace your PC when accidental drops, spills, or electrical surges harm your device.4
Defective Media Retention
Maintain control of your sensitive data. Keep your hard drive if it is defective and requires replacement while under warranty.4, 5
Travel Support
Provide device support in 90+ countries around the globe when employees are traveling on business.4
Absolute
Gain a robust security solution to protect data and devices—on or off the corporate network.4
Asset Disposition
Repurpose or recycle end-of-use IT devices from any vendor.4
Solution Care Pack
Add additional coverage to up to 6 accessories that attach to your hardware to support your work environment from anywhere.4
HP Priority Services
Enhance enterprise IT performance with premium global support from HP experts working with your IT staff to address technology challenges, so you quickly get back to business.4
Footnotes and disclaimers
Product images are for illustration purposes only, product availability and colors may vary by country.
1. Predictive insights and proactive support are only available with HP Premium+ Support. Select HP Workforce Solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://admin.hp.com/software. For full system requirements and services that require the agent, please visit https://admin.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience platform and is not sold as a standalone service. Internet access with connection to the Workforce Experience platform is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.
2. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
3. Post-Warranty Support may be purchased to extend protection on already-owned devices.
4. Sold separately or as an optional feature. Accidental Damage Protection must be purchased at the time of device purchase. Other Care Packs must be purchased within 30 days of the device purchase.
5. If Defective Media Retention is purchased, any hard drives replaced will be retained by the customer.
6. HP Essential Support, HP Premium Support and HP Premium+ Support are available at the time of device purchase. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
7. The HP Device Life Extension capability is for HP commercial PCs. HP-certified partners will perform functional diagnostics, data removal, interior and exterior cleaning, enhance device performance, reimaging, and conduct platform updates. This service is available as a Care Pack when it is sold with new hardware or to existing devices by purchasing it within the existing Post Warranty eligibility window. See datasheet for complete details.
8. TCO Certified, Impacts and Insights – Circular IT Management in Practice, June 9, 2020 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.