Not sure if you have Original HP printing supplies?
Check the labels holographic features:
The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
The ink droplets or toner buckets transform into shield icons when the box is tilted front to back.
The word “ORIGINAL” ORIGINAL and small “hp” logo appears and disappears when the box is tilted.
Validate via QR code
Simply scan the label’s QR code with your smartphone to validate your product.
Check the labels holographic features:
The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
The ink droplets or toner buckets transform into shield icons when the box is tilted front to back.
The word “ORIGINAL” ORIGINAL and small “hp” logo appears and disappears when the box is tilted.
Validate via QR code
Simply scan the label’s QR code with your smartphone to validate your product.
Look for the HP logo or QR code on the back of the toner kit (depending on packaging version).
Look for the HP logo on the cap.
Make sure the tamper-proof seal is intact.
Check the HP Toner Reload Kit packaging for the holographic security label.
Check the labels holographic features:
The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
The ink droplets or toner buckets transform into shield icons when the box is tilted front to back.
The word “ORIGINAL” ORIGINAL and small “hp” logo appears and disappears when the box is tilted.
Validate via QR code
Simply scan the label’s QR code with your smartphone to validate your product.
Make sure it’s Original HP Cartridges
Your business productivity and office environment matter. HP designs toner cartridges to be easy to use, dependable, secure, and part of a closed-loop economy.
Quality
Original HP Toner Cartridges are built for reliable, consistent results. Make your work stand out from the rest with professional prints.
Sustainability
Partner with HP to keep cartridges out of landfills. With free and easy recycling in more than 60 countries worldwide.1
Indoor air quality
Original HP Toner Cartridges meet eco-label emission criteria2 and are designed and tested with your health in mind.
Security
We engineer our cartridges to provide an added layer of security with tamper-resistant and secure cartridge chips.3
Frequently asked questions
What are counterfeit printing supplies?
Counterfeiting in the printing supplies business means the manufacturing, refilling or (“reman”) remanufacturing of a print cartridge with the intention to market it in a way that suggests it is an original brand name product. This usually involves putting a reman or refill or imitation cartridge into a box that closely resembles genuine HP packaging, which can deceive customers into paying a higher price for a fraudulent product.
What is fraud?
Fraud is an act of deceiving or misrepresenting by presenting an intentional perversion of the truth intended to induce a person to part with something of value, usually money. While fraud can occur without the presence of counterfeit products, counterfeiting itself is a form of fraud.
How can I help stop the spread of counterfeit printing supplies?
The easiest way is to report it even when you’re unsure it’s counterfeit product. For smaller orders, take photographs and then complete the online form detailing suspected counterfeit activities. For large shipments, use our Customer Delivery Inspection. Just ask your HP representative for this no-cost inspection to verify both product quality and authenticity.
I want to make a large purchase; how do I make sure it’s safe?
Contact your HP rep and our experts will assist you through the purchasing process and certify the authenticity upon delivery so you know you’re receiving 100% genuine HP printing supplies.
ACF Buying Guide
Get straightforward tips
on how to avoid falling victim to
counterfeiting.
ACF Tender Tips
Download a handy checklist
to avoid counterfeit cartridges
when procuring via a tender.
CDI User Guide
See how HP’s free Customer
Delivery Inspection (CDI)
service works.
ACF Guides
Read up on essential tips and
steps to spot potentially
counterfeit cartridges.
Videos
ACF Intro Video
See how counterfeit cartridges
can come with serious risks for
users.
ACF Program Overview
See how HP is taking action against counterfeiting to protect our partners and customers.
ACF Video Tutorials
Get the gist of important ACF topics in just 1 to 2 minutes:
Disclaimers
- Program availability varies. See hp.com/hprecycle.
- An HP printing system consists of HP printer, paper and Original HP supplies. Blue Angel DE-UZ 219 emissions criteria or earlier versions applicable when printing system launched.
- HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models 200 and up, with respective Original HP Toner, PageWide and Ink Cartridges. Does not include HP integrated printhead cartridges. Digital supply-chain tracking, hardware, chips and packaging security features vary locally by SKU. See hp.com/cartridgesecurity.