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HP Active Care

HP Active Care1,2 helps IT achieve optimal uptime and fast resolution support on HP devices. 

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HP Active Care

A complete suite of device protection, support, and repair services that help users maximize productivity, providing easy-to-order services tailored for mobile business users who divide their time between their office, travel and working remotely.

Quickly resolve issues with Remote Technical Support

Remote Technical Support help reduce disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers. IT to schedule a repair. 

Minimize Disruptions

Get fast, reliable response and issue resolution as remote work increases.

Help keep PCs up and running

HP Customer Support will fast track problem diagnosis and provide resolutions that help customers get back up and running quickly.

Why HP Active Care

HP TechPulse

An Automation platform powered by billions of data points; HP TechPulse delivers world class services through meaningful insights.

Next Business Day Onsite Response

Rely on our knowledgeable experts and prompt service to minimize disruptions by getting your devices working and your users back to business.

Accidental Damage Protection

Keep your devices up and running at an optimal state with the parts and materials necessary to keep your devices working.3

Defective Media Retention

Sometimes even the best storage media may require replacement, and when it does, you can securely maintain control of the defective media3 in a way that meets your security standards.

Travel Support

You have enough to focus on when you’re out of the office. Stay productive and get access to the help you need—almost anywhere you go—with local language telephone and onsite support.3

Explore HP ProBook Laptops that you can get HP Active Care Service with

An HP ProBook 630 G8 product.

HP ProBook 630 G8

Confidently carry this durable laptop with you knowing it’s built to last and made to travel. 

  • Optional 11th Gen quad-core Intel® Core™ processors1,2 with breakthrough Intel® Iris® Xe graphics4
  • 13.3" diagonal
  • 0.63" thin13
  • Starting at 2.82 lbs9
An HP ProBook 640 G8 product.

HP ProBook 640 G8

The new modern design brings style to the enterprise and delivers the performance, durability, security, and manageability required for a range of users and budgets.

  • Optional 11th Gen quad-core Intel® Core™ processors1,2 with breakthrough Intel® Iris® Xe graphics4
  • 14" diagonal
  • 0.78" thin13
  • Starting at 3.03 lbs9
An HP ProBook 650 G8 product.

HP ProBook 650 G8

The slim yet durable HP ProBook 650 features an aluminum chassis, an 80-percent screen-to-body ratio, and a spill resistant keyboard.

  • Optional 11th Gen quad-core Intel® Core™ processors1,2 with breakthrough Intel® Iris® Xe graphics4
  • 15.6" diagonal optional FHD UWVA, Touch and Sure View privacy screen8
  • 0.94" thin13
  • Starting at 3.83 lbs9
New model
An HP ProBook 440 G8 product.
New model

HP ProBook 440 G8

Your growing business requires the protection of a PC with commercial-grade security features.

  • Latest optional 11th Gen quad-core Intel® processor1,2 with breakthrough Intel® IRIS® Xe graphics4
  • 14.0" diagonal optional FHD UWVA, Optional Touch and Sure View privacy screen8
  • 0.78" thin13
  • Starting at 3.03 lbs9
New model
An HP ProBook 450 G8 product.
New model

HP ProBook 450 G8

HP ProBook 450 drives performance with long battery life and high-speed solid-state drives.

  • Latest optional 11th Gen quad-core Intel® processor1,2 with breakthrough Intel® IRIS® Xe graphics4
  • 15.6" diagonal optional FHD UWVA, Touch and Sure View privacy screen8
  • 0.78" thin13
  • Starting at 3.83 lbs9

Explore HP ProBook Laptops that you can get HP Active Care Service with

An HP ProBook 435 x360 G8 product.

HP ProBook x360 435 G8

A versatile ultraslim laptop, which adapts throughout the day, with four use modes that enable you to create, present, and collaborate in a comfortable way.

  • AMD Ryzen™ 5000 Series Mobile Processors
  • 13.3" diagonal optional UWVA FHD, Touch, and 1000 nits HP Sure View privacy screen8
  • 0.71" thin13
  • Starting at 3.19 lbs9
An HP ProBook 445 G8 product.

HP ProBook 445 G8

Power through your day with the latest AMD® Ryzen™ PRO processor2 and high-performance memory.

  • AMD Ryzen™ 5000 Series Mobile Processors
  • 14.0" diagonal optional HD SVA, UWVA FHD, and 1000 nits HP Sure View privacy screen8
  • 0.78" thin13
  • Starting at 3.04 lbs9
An HP ProBook 455 G8 product.

HP ProBook 455 G8

The compact, light, slim chassis with aluminum components is easy to carry from place to place.

  • AMD Ryzen™ 5000 Series Mobile Processors
  • 15.6" diagonal optional HD SVA, UWVA FHD, and 1000 nits HP Sure View privacy screen8
  • 0.78" thin13
  • Starting at 3.83 lbs9
An HP ProBook 635 Aero G8 product.

HP ProBook 635 Aero G8

The HP ProBook 635 Aero is an ultralight laptop with a durable all metal chassis, and a powerful AMD Ryzen™ processor.2

  • Comes with Windows 10 Pro
  • HP recommends Windows 11 Pro for Business*
  • AMD Ryzen™ 5000 Series Mobile Processors1
  • 13.3" diagonal optional touch fingerprint sensor, HP Privacy Camera18
  • 0.71" thin13
  • Starting at 2.2 lbs9

Disclaimers

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  1. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  2. Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements.
  3. Service levels and response times may vary depending on your geographic location.