HP SG Online Store will match any digitally advertised HP's authorised reseller for prices on identical products, excluding display models and refurbished units.

HP will match a new personal device from HP's authorised reseller that is in-stock on their respective websites. The product must share the same key features and specifications with an HP PC from hp.com/sg-en/shop, including but not limited to:

Operating system
Memory
Hard disk drive capacity
Graphics solution (i.e. GPU)
Screen Size and Resolution
Touch capability
Processor
Warranty

Please note that the price being matched must include delivery fee.

HP Authorised Resellers:
• Harvey Norman Singapore
• Ingram Micro Singapore
• Challenger Singapore
• Challenger Official Shopee Store
• Challenger Official Lazada Store
• Atrix Official Store
• Atrix Official Shopee Store
• Atrix Official Lazada Storre

Price Match is applied before a purchase is made. Be sure to have the link or details you’ve found of the lower price from HP's authorised reseller (advertised online) ready for your Price Match inquiry.

The following exclusions apply:
• Each Price Match request can only be made for one (1) product at a time
• The products compared must both be available and in stock at the time of inquiry on both HP Online Store and HP's authorised reseller store
• Only products with ‘Price Match Available’ tagging are eligible
• Price Match requests can only be completed using ‘Bank Transfer’ payment method.

The following products from HP Online Store are eligible:
• Regular-pricing products
• Products part of seasonal sales and coupon offers

The following products from other HP authorised resellers are eligible:
• Regular-pricing products
• Products part of seasonal sales and coupon offers

The following products from HP authorised resellers are not eligible:
• Special/customised/bespoke/commercial/bulk orders
• Contract-pricing offers for select customer segments
• Private member/club/affiliate discount programs
• Trade-in value, or offers on trade-in products
•“Free with purchase” offers
• Offers with financing
• Out of stock products
• Clearance products
• Pricing errors

No, shipping charges are not included. Price Match only applies to the product price alone.

No, you cannot apply coupons on top of a Price Match offer. Prices after applying Price Match are final.

No, Price Guarantee only applies to products purchased from and price reductions on HP SG Online Store.

Yes, the product model numbers (SKUs) must be identical in order to apply Price Guarantee. This applies to all categories of products, including Laptops, Desktops, Printers, Monitors and Accessories.

Price Guarantee is applied after a purchase is made. Be sure to have the link or details you’ve found of the lower price on HP SG Online Store ready for your Price Match inquiry.

The following exclusions apply:
• Minimum refund value must be S$10.00 or greater
• Maximum order value of S$5,000.00 or less (inclusive of GST)
• Price reductions must occur within 21 days after the initial order was placed
• Products need to be purchased within the same calendar month

The following does not apply:
• Coupon codes or vouchers
• Third-party promotions
• Out of stock products
• Trade-in promotions
• Shipping charges
• Pricing errors
• Bundle offers

The funds will be credited to your account with the third-party finance provider. If you have any questions about this, please contact the third-party finance provider.

No, you cannot apply coupons on top of a Price Guarantee offer. Prices after applying Price Guarantee are final.