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HP Easy Ink | Frequently Asked Questions

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About HP Easy Ink

How does HP Easy Ink work?
Benefits of HP Easy Ink
Program availability
Do I get discounts?
HP Easy Ink membership page
Registration & Enrollment
Terms & Conditions

Enrollment

Criteria to enroll
How to enroll?
Who can enroll?
Enrollment Fees
Printer eligibility
My printer is not eligible
I own an HP printer. How to enroll?
Register printer from resellers
How to unenroll?

Printer Detection

Computer and printer on same network
Computer and tablet connection
Printer not found on network

Printer Registration

Adding another printer
Unregister one printer
I returned my printer
I no longer own the printer

Printer Activation (Web Services)

Enable Web Services
My printer is behind a firewall
Connect printer to internet
Printer and mobile on the same network
Why do I need internet

Notifications

Can I choose my notification?
Opt-out from notification
Change my email/mobile no.
Opt-in/out from notification
Notification modes
Receiving notification

Ordering

How do I order?
Cancel my order
Is there free shipping?
Update billing/shipping info

Support

Inquiries about Easy Ink
Help with registering my printer

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Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors. For pen drives, please reach out to respective manufacturers for any service queries.

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