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HP Price Match

HP Price Match

HP Price Match

With HP Price Match, you can be confident that you're getting the best possible deal for your tech purchases.

Price Match (Before Purchase)

Price Match (Before Purchase)

If you find a lower-priced HP product "in stock" advertised online or an HP authorised reseller, we will match the lower advertised price.
Call 1800 012 214 LINE Us

How It Works

  • Step 1

    Step 1

    Check that the product you want to Price Match is in stock on both the HP Online Store and the other retailer.

  • Step 2

    Step 2

    Prepare the relevant links and details of the product and contact us.

    Call us at 1800 012 214

    LINE Us

  • Step 3

    Step 3

    Our friendly sales agent will verify the prices and attend to your inquiry.

  • Step 4

    Step 4

    Once prices have been validated, you will receive instructions on how you can purchase your HP product at the matched price!

Frequently Asked Questions

  • How does Price Match work with other retailers?

    HP TH Online Store will match any digitally advertised HP's authorised reseller for prices on identical products, excluding display models and refurbished units.

  • Who will HP price match?

    HP will match a new personal device from HP's authorised reseller that is in-stock on their respective websites. The product must share the same key features and specifications with an HP PC from hp.com/th-en/shop/, including but not limited to:

    • Operating system
    • Memory
    • Hard disk drive capacity
    • Graphics solution (i.e. GPU)
    • Screen Size and Resolution
    • Touch capability
    • Processor
    • Warranty

    Please note that the price being matched must include delivery fee.

  • Is Price Match applied before or after a purchase is made?

    Price Match is applied before a purchase is made. Be sure to have the details you’ve found of the lower price from HP's authorised reseller ready for your Price Match inquiry. Please call 1800 012 214 for further information on HP's authorised reseller.

  • Are there any exclusions to Price Match?

    The following exclusions apply:
    • Each Price Match request can only be made for one (1) product at a time
    • The products compared must both be available and in stock at the time of inquiry on both HP Online Store and HP's authorised reseller store
    • Only products with ‘Price Match Available’ tagging are eligible
    • Price Match requests can only be completed using ‘Bank Transfer’ payment method.

    The following products from HP Online Store are eligible:
    • Regular-pricing products
    • Products part of seasonal sales and coupon offers

    The following products from other HP authorised resellers are eligible:
    • Regular-pricing products
    • Products part of seasonal sales and coupon offers

    The following products from HP authorised resellers are not eligible:
    • Special/customised/bespoke/commercial/bulk orders
    • Contract-pricing offers for select customer segments
    • Private member/club/affiliate discount programs
    • Trade-in value, or offers on trade-in products
    • “Free with purchase” offers
    • Offers with financing
    • Out of stock products
    • Clearance products
    • Pricing errors

  • Are shipping charges included in the Price Match calculations?

    No, shipping charges are not included. Price Match only applies to the product price alone.

  • Can I apply a coupon after Price Match is applied?

    No, you cannot apply coupons on top of a Price Match offer. Prices after applying Price Match are final.

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The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

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