HP Officejet Printers and All-in-Ones

Visit HP Printer Manuals online and enter your product name/number.

There are 3 simple ways to contact HP:

• Visit HP Total Care online to access all of HP’s many customer service options.
• Send an e-mail for product support
• Call 1-800-474-6836

While not necessary, it’s useful to print out a Self-Test Diagnostic Page, which includes a log of recent events with your printer as well as basic information such as the model, serial and firmware version numbers for your machine.

To print a Self-Test Diagnostic Page, simply press Setup on the Control Panel, select Print Report, select Self-Test Report, and press OK.

The cartridge you’re replacing often has a number on it, which indicates what to re-order.

The HP ink and toner site allows you to shop for ink and toner by entering either your printer model or cartridge number.

The HP Sure Supply software utility takes ink management one step further, alerting you when you’re low on ink and taking you to the appropriate shopping page on HP.com for the ink you need, often with free shipping offers. The site offers the option to compare prices and shop from other online retailers, too.

For the basics, see these Easy networking tips. For more, click on the Connectivity tab above or consult your user manual.

For the basics, read about Getting started with wireless. For more, click on the Connectivity tab above or consult your user manual.

1. Press Setup on the Control Panel.
2. Press Basic Fax Setup, and then press Fax Header.
3. Enter your personal or company name using the numeric keypad, and then press OK.
4. Enter your fax number using the numeric keypad, and then press OK.

To test the information on your header and the status of your fax connection, Test Fax Setup:

1. From the Control Panel, press Setup.
2. Select Tools, and then select Run Fax Test.
3. The device displays the status of the test on the display and prints a report.

HP offers a hardware recycling program that accepts both HP and non-HP machines. For details, visit HP Planet Partners Hardware recycling services.

Get more "dos and don’ts" about Recycling your hardware and printing supplies.

There are two primary steps you can take to ensure that you’re getting the most from your HP printer.

1. Update your printer driver
   The printer driver is the software responsible for the communication between your computer and printer. It’s a good idea to check HP Support & Drivers once every few months to make sure you’re working with the latest driver.
   
   Find out more about what this essential software does and get instructions for Downloading and installing a printer driver.
2. Use HP Original inks
   To get the most consistent, vibrant results from your printer, avoid remanufactured inks. HP ink cartridges deliver more pages per cartridge and a failure rate of virtually zero, while almost 1 in 5 refilled inkjet cartridges either don’t work at all or fail prematurely².

• To get the most consistent, vibrant results from your printer, use HP ink. While remanufactured ink may cost less per unit, its high failure rate means that your best bet is to use the HP inks especially designed to work with your printer.
• To find out what ink your printer takes and to conveniently restock online, get HP Sure Supply, a utility that alerts you when your ink levels are low and takes you to online venders where you can purchase more.

• HP inkjet papers
  HP makes photo papers and a wide variety of additional papers–from everyday to professional to iron-on transfers in a variety of sizes–that are especially designed to work with HP inks to provide the longest lasting results.
• Paper designed for inkjets
  Most papers not specifically designed for laser printers will work with your HP Officejet.
• Papers to avoid
  Avoid heavily textured papers, multipart forms that could separate, envelopes with clasps or windows, or papers that exceed the weight or dimensional specs indicated in your user manual.
• Specialty papers
  Get more tips for Printing on specialty paper.

• A message will appear on the control panel when you’re running low on ink.
• The HP Sure Supply software utility takes it one step further, alerting you when you’re low on ink and taking you to the appropriate shopping page on HP.com for the ink you need, often with free shipping offers. The site also offers the option to compare prices and shop from other online retailers, too.

• HP has resources to help you recycle both ink cartridges and hardware. Check out the HP supplies recycling program to find out how you can get free pre-paid shipping envelopes to send in your used cartridges.
• Learn more about Recycling your hardware and printing supplies

• A surprising amount of the time, an "Error" or "Critical Error" message can be alleviated by restarting your machine after unplugging.
• If restarting your printer doesn’t solve the problem, please refer to the Troubleshooting section of your user manual.

Visit HP Product Manuals online and enter your product name/number.

1. In order to get started with your All-in-One’s scanner, you’ll need to have the printer software installed on your computer and the computer must be on.
2. Load the original on the scanner glass or in the ADF.
3. Press the Scan Menu or Scan To button.
4. Press the arrow keys to select a destination, and then press OK.
5. Press START SCAN.
6. Consult your specific model’s manual of for details.

Some HP Officejet scanners include special features:

• Direct Digital Filing
  The ability to file scans directly to folders on a network.
• Scan to targeted destinations
  Some models allow you to scan directly to specific computer programs (other than the scanning software) or to memory cards. Consult your user manual for details.

1. Press Setup on the Control Panel.
2. Press Basic Fax Setup, and then press Fax Header.
3. Enter your personal or company name using the numeric keypad, and then press OK.
4. Enter your fax number using the numeric keypad, and then press OK.

To test the information on your header and the status of your fax connection, Test Fax Setup:

1. From the Control Panel, press Setup.
2. Select Tools, and then select Run Fax Test.
3. The device displays the status of the test on the display and prints a report.

You can print directly from memory cards or directly from a camera without using your PC. With a Bluetooth-enabled printer, you can also print from Bluetooth-enabled phones or PDAs without a computer. To learn more about how easy and useful direct photo printing can be, see Printing digital photos from your memory card.

You can also make copies and send faxes without the aid of your PC.

1. Press Setup on the Control Panel.
2. Select Tools.
3. Select Reprint Faxes in Memory. (Note that the faxes are printed in the reverse order from which they were received with the most recently received printed first.)
4. If you want to stop reprinting the faxes in memory, press Cancel.

Yes! Avoid time-consuming re-typing by using the Readiris optical recognition software included with many HP Officejet printers, and available for all others. To get how-tos for this useful capability, see OCR: The most important scanning feature you never knew you needed.

For the basics, see these Easy networking tips. For greater detail, visit your user manual or keep reading.

There are two types of wireless capabilities included with some HP printers.

• A Wi-Fi-enabled machine can print from devices located up to 300 feet away.
• Bluetooth-enabled printers offer a much shorter range and are usually used for printing directly from phones or PDAs.

Your manual should be able to tell you which of these capabilities, if any, your printer has. Also, look for the following logos (Bluetooth, WiFi, and HP’s wireless enabled) on your hardware or product literature to indicate whether or not your device is Wi-Fi capable or enabled.

Bluetooth Logo		Universal Wi–Fi capable logo		HP’s Wi-Fi enabled logo

If you find that your printer is Bluetooth capable, but not yet enabled, the HP Bluetooth adapter is an easy solution for adding Bluetooth functionality.

For devices without built-in Wi-Fi capabilities, the HP wireless upgrade kit makes it simple to deliver wireless functionality.

For the basics, read about Getting started with wireless. For more, view this straightforward demo on Connecting your wireless printer to a wireless network or consult your user manual.

A Bluetooth-enabled printer will allow you to print directly from a Bluetooth-enabled phone or PDA.

If your printer is Bluetooth capable, but not yet enabled, plug in with the HP Bluetooth adapter. On the other end, check your phone or PDA’s user manual to see how to enable your handheld device to recognize the enabled printer. Get details on Creating wireless connections with HP’s Bluetooth adapter.

• Buy supplies online
  Order supplies such as paper and ink online in larger quantities at one time to save gas money, separate shipping costs for multiple orders, precious time, and energy. Another plus: you’re always prepared for any print job.
• Print double-sided
  Printing on two sides of the paper (also referred to as duplexing) means you use half as much paper to print. If your printer is already outfitted with an automatic duplexer (or if you’re interested in adding an Automatic duplexing accessory), you can learn more about Automatic two-sided printing: Save money and time.
  
  However, you don’t need a duplexer to print double-sided; get tips for Manual double-sided printing made easy.
• Print multiple pages per sheet
  -Windows: Open the Printer Properties dialog box, click the Finishing tab, and select the number of pages you want to print on a single sheet from the Pages Per Sheet and Posters drop down list.
  
  -Macintosh: Open the Print dialog box, select Layout from the drop-down menu of printing options, and select from the Pages Per Sheet Menu.
• Print a draft copy
  A draft copy uses less ink and takes less time than printing at higher quality print settings, but it will give you a perfectly good idea of how your finished document will look.
  1. Open the document that you want to print.
  2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
     (The options vary, depending on the application that you are using. Some Properties menus even have a Shortcuts tab with a setting called Fast/Economic Printing.)
  3. In the pull-down menu called Quality or Print Quality, select Draft and then click OK, Print, or a similar command.
• Print in grayscale
  Color ink is more expensive per unit than black, so if you are just checking the layout of the piece or don’t really need color, opt to print in Grayscale.
  1. Open the document that you want to print.
  2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
     (The options vary, depending on the application that you are using.)
  3. Look for a Color tab or a place to set color options, and select Grayscale and then click OK, Print, or a similar command.

• Print double-sided

  Printing on two sides of the paper (also referred to as duplexing) means you use half as much paper to print. If your printer is already outfitted with an automatic duplexer (or if you’re interested in adding an Automatic duplexing accessory), you can learn more about Automatic two-sided printing: Save money and time.

  However, you don’t need a duplexer to print double-sided; get tips for Manual double-sided printing made easy.

• Print multiple pages per sheet

  -Windows: Open the Printer Properties dialog box, click the Finishing tab, and select the number of pages you want to print on a single sheet from the Pages Per Sheet and Posters drop down list.

  -Macintosh: Open the Print dialog box, select Layout from the drop-down menu of printing options, and select from the Pages Per Sheet Menu.

• Buy supplies online
  • Order supplies such as paper and ink online in larger quantities per order to save gas money, separate shipping costs for multiple orders, precious time, and energy. Another plus: you’re always prepared for any print job.
  • The HP Sure Supply software utility takes care of ink management for you, alerting you when you’re low on ink and taking you to the appropriate shopping page on HP.com for the ink you need, often with free shipping offers. The site always offers the option to compare prices and shop from other online retailers, too.
• Print double-sided automatically

  Printing on two sides of the paper (also referred to as duplexing) means you use half as much paper to print, And if your printer is already outfitted with an automatic duplexer (or if you’re interested in adding an Automatic duplexing accessory), you save time flipping pages manually, as well. You can learn more about Automatic two-sided printing: Save money and time.

• Print multiple pages per sheet

  -Windows: Open the Printer Properties dialog box, click the Finishing tab, and select the number of pages you want to print on a single sheet from the Pages Per Sheet and Posters drop down list.

  -Macintosh: Open the Print dialog box, select Layout from the drop-down menu of printing options, and select from the Pages Per Sheet Menu.

• Print a draft copy A draft copy uses less ink and takes less time than printing at higher quality print settings, but it will give you a perfectly good idea of how your finished document will look.
  1. Open the document that you want to print.
  2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
     (The options vary, depending on the application that you are using. Some Properties menus even have a Shortcuts tab with a setting called Fast/Economic Printing)
  3. In the pull down menu called Quality or Print Quality, select Draft and then click OK, Print, or a similar command.

The best way to use less energy printing is to use an ENERGY STAR® qualified printer. Explore HP’s ENERGY STAR® qualified products and ways they use less energy.

Also, get tips for Managing your paper usage, which helps cut down on the energy making and transporting this resource.

• The cartridge you’re replacing often has a number on it, which indicates what to re-order.
• The HP ink and toner site allows you to shop for ink and toner by entering either your printer model or cartridge number.
• Get extra ink value by ordering HP ink in either multi-packs or high-capacity XL cartridges, when offered. HP high-capacity XL ink cartridges offer 2-3 times more prints per cartridge. And because they don’t need to be replaced as often, you can reduce the cost per page up to 25%¹.

See which ink your HP Officejet or HP Officejet Pro takes:

• HP Officejet J3680 All-in-One
  • HP 21 Black (XL available)
  • HP 22 Tri-color (XL available)
  • HP 54 Black
• HP Officejet J6480 All-in-One
  • HP 74 Black (XL available)
  • HP 75 Tri-color (XL available)
• HP Officejet Pro L7680 All-in-One and
  HP Officejet Pro K8600 Series Printers
  • HP 88 (XL available)
• HP Officejet H470 Series Mobile Printers
  • HP 94 Black
  • HP 95 Tri-color
• HP Officejet J4580 All-in-One and
  HP Officejet J4680 All-in-One
  • HP 901 (XL available)
• HP Officejet 6000 Printer Series and
  HP Officejet 6500 All-in-One Series
  • HP 920 (XL available)
• HP Officejet Pro 8000 Printer Series and
  HP Officejet Pro 8500 All-in-One Series
  • HP 940 (XL available)

¹Cost-per-page calculations based on ISO/IEC 19752 yield and web-based SRP for HP (XL) cartridges versus its standard (A) cartridge counterparts.

• A message will appear on the control panel when you’re running low on ink.
• The HP Sure Supply software utility takes ink management one step further, alerting you when you’re low on ink and taking you to the appropriate shopping page on HP.com for the ink you need, often with free shipping offers, along with the option to compare prices and shop from other online retailers.

• HP has resources to help you recycle both ink cartridges and hardware. Check out the HP supplies recycling program to find out how you can get free pre-paid shipping envelopes to send in your used cartridges.
• Learn more about Recycling your hardware and printing supplies.

• Use HP inkjet papers
  HP makes photo papers and a wide variety of additional papers—from everyday to professional to iron-on transfers in a variety of sizes—that are especially designed to work with HP inks to provide the longest lasting results.
• Use paper designed for inkjets
  Most papers not specifically designed for laser printers will work with your HP Officejet.
• Have fun with specialty papers
  Get tips for Printing on unique media types such as iron-on transfers.
• Papers to avoid
  Avoid heavily textured papers, multipart forms that could separate, envelopes with clasps or windows, or papers that exceed the weight or dimensional specs indicated in your user manual.

• Get all the tips you need to Print on specialty media from HP’s Everyday Printing website.
• From iron-on templates and wedding invitations to all-occasion cards and vellum lanterns, find beautiful ideas and templates for working with a variety of papers at the HP Creative Studio for Home.
• See ideas to help you Print on specialty papers for those times when you want to buy something unique to print on or guidelines for using pre-printed letterhead.
• HP offers a wide variety of papers especially designed for inkjet printers. From papers designed for tri-fold brochures to fine art papers, HP non-photo papers have you covered.
• For photos, use HP Photo papers, especially designed to work with HP inks to create long-lasting prints.

• Print double-sided
  Printing on two sides of the paper (also referred to as duplexing) means you use half as much paper to print.

  Many HP Officejet Pro printers and some HP Officejet printers feature automatic two-sided printing.

  For two printers currently available from HP.com, there are accessories that allow you to upgrade to automatic two-sided printing:

  • HP Officejet Pro L7680 All-in-One Automatic Two-sided Printing Accessory
  • HP Officejet K8600 Automatic Two-sided Printing Accessory

  See additional Automatic two-sided printing accessories for printers not currently available on HP.com.

  Learn more about Automatic two-sided printing: Save money and time.

  Even if you can’t upgrade your current printer to automatic double-sided printing, you always have the option to print double-sided manually. Get tips for Manual double-sided printing made easy.

• Print multiple pages per sheet

  -Windows: Open the Printer Properties dialog box, click the Finishing tab, and select the number of pages you want to print on a single sheet from the Pages Per Sheet and Posters drop down list.

  -Macintosh: Open the Print dialog box, select Layout from the drop-down menu of printing options, and select from the Pages Per Sheet Menu.

HP offers compatible HP printer cables for both current and older HP Officejet models.

Not only does wireless allow you to move freely through your space if you’re working with a notebook PC; it also lets several computers share a single printer.

• See if you have built-in wireless
  To see whether your HP Officejet has wireless capabilities, look for the following logo on your hardware or product literature:
  
  HP’s wireless enabled logo

  If you’re still unsure, your manual should be able to tell you if your HP Officejet or Officejet Pro has wireless capabilities.

• Add wireless
  The following HP Officejet Pro and HP Officejet printers offer an accessory that allows for an upgrade to 802.11 g (Wi-Fi) capability.
  • HP Officejet 6000 Printer,
    HP Officejet Pro 8000 Printer, and
    HP Officejet Pro 8500 All-in-One
    • HP Wireless G Print Server
  • HP Officejet Pro K8600 Series Printers
    • HP Jetdirect ew2400 802.11g Wireless Print Server
  • HP Officejet H470 Mobile Printer and
    HP Officejet H470b Mobile Printer
    • HP 802.11 b/g Wireless Print Adapter

• Add Bluetooth Bluetooth can deliver instant, short-range connections and is especially useful for getting photos and documents off of a Bluetooth-enabled cell phone, computer, or PDA.

  The HP Officejet H470wbt Mobile Printer is the only HP Officejet printer that comes with Bluetooth capabilities.

  The HP bt500 Bluetooth USB 2.0 Wireless Adapter can add Bluetooth to any other HP Officejet printer or HP Officejet Pro.

Bluetooth can deliver instant, short-range connections and is especially useful for getting photos and documents off of a Bluetooth-enabled cell phone, computer, or PDA.

The HP Officejet H470wbt Mobile Printer is the only HP Officejet printer that comes with Bluetooth capabilities.

The HP bt500 Bluetooth USB 2.0 Wireless Adapter can add Bluetooth to any other HP Officejet printer or HP Officejet Pro.

Most newer HP Officejet Pros and some HP Officejets feature automatic two-sided printing.

If your printer didn’t come with the ease and paper-saving skills of automatic double-sided printing, the following duplexing accessories are available:

• Automatic Two-sided Printing    Accessory for the HP Officejet Pro L7680 All-in-One
• Automatic Two-sided Printing Accessory for the HP Officejet K8600

See additional Automatic two-sided printing accessories for printers not currently available on HP.com.

Learn more about Automatic two-sided printing: Save money and time.

Even if you can’t upgrade your current printer to automatic double-sided printing, you always have the option to print double-sided manually. Get tips for Manual double-sided printing made easy.

To allow for less frequent intervention and greater convenience when a large group is sharing a single printer, consider adding an additional paper tray.

Additional HP Paper Trays also offer the option to stock two different types of paper simultaneously—for example, both letter and legal—eliminating frequent changes or misprints when one person has changed the paper without other printer-users’ knowledge.

• Add a 250-sheet paper tray for the HP Officejet Pro 8500 series
• Add a 250-sheet paper tray for the HP Officejet Pro 8000 series

If you’re interested in adding extra paper capacity to an HP Officejet model not currently available at HP.com, explore the entire selection of HP Paper Trays.

• Bring your own power supply
  Even if you purchased an HP Officejet H470 series mobile printer with a battery included, an extra HP Lithium-Ion Battery for HP Officejet 470 Mobile printer series will give you twice as much charge when you’re on the road. (And, of course, if you purchased an HP Officejet 470 mobile printer without a battery, it’s never too late to add the convenience of printing without a power cord!)

  With a Battery and Charger Kit for HP Officejet H470 Series Mobile Printers, you can always have one battery charging and one in the printer, offering you even greater freedom from outlets and extension cords.

  To really take your HP Officejet 470 mobile printer on the road, consider a 12V Auto Power Adapter that can plug into a car socket. This added mobility can be useful for everyone from realtors to salespeople.

• Bring your own wireless
  While HP H470wbt printers come with a Bluetooth adapter for convenient short-range (appx. 30 feet) wireless connections, 802.11 b/g wireless (Wi-Fi) capability can be added to either the HP Officejet H470 or HP Officejet H470b models with the HP 802.11 b/g Wireless Print Adapter for Officejet H470 and H470b mobile printers.

  Providing wireless with a range of about 300 feet, Wi-Fi adds both freedom of movement, and the ability to share a single printer with several computers.

  The HP Officejet H470 and HP Officejet H470b models are also compatible with the HP bt500 Bluetooth USB 2.0 Wireless Adapter for convenient short-range (appx. 30 feet) wireless connections.

• Use a convenient carrying case
  For the perfect travel solution, bring along an HP Mobile Printer and 15.4" Notebook case, which includes plenty of roomy compartments for accessories, your notebook PC, and your HP mobile printer.

  If you already have a computer carrying case, a mobile printer sleeve is a slim way to protect your printer and its ports when you’re on the road.

HP Officejet printers are optimized for more than just affordable daily business printing; vibrant photo and print quality make them the perfect choice for creating professional-looking marketing materials yourself. That’s what makes HP Officejets the best of both worlds.

Explore HP’s resources for giving even the smallest business great marketing muscle.

• For free designed business marketing identity kit templates that you can customize with your own business’s information, visit the Creative Studio for business. You’ll find a wealth of helpful resources there for branding and marketing your business.
• HP’s Everyday Printing website is full of useful articles and demos on printing for your business. Get started with an article that will tell you most of what you need to know to Create your own marketing materials.

HP Officejet printers print beautiful, vibrant photos. Several Officejet printers even allow you to print borderless photos directly from memory cards and offer Photo Fix technologies. HP offers several resources to simplify photo printing

• HP has an entire Digital Photography website packed with useful information on printing, editing, taking, and sharing the best digital photos possible.
• HP Photo Papers are designed to work with HP inks to deliver the most vibrant, lasting images from your printer.
• Get a wide variety of free templates from HP Creative Studio Photobooks and Scrapbooks. The HP Creative Studio also has a wealth of free cards, calendars, photo frames and borders that allow you to upload your photos for a personal gift or memento.

1. Adjust paper width and length guides on paper tray and load envelopes.
2. Adjust settings in Printer Properties or Page Setup dialog box, selecting your chosen envelope size under Paper size.

Get more detailed step-by-step instructions and ideas for Printing on envelopes.

• You can always be prepared with the perfect greeting: HP’s Creative Studio offers a huge variety of beautifully designed cards and stationery for all occasions that you can customize to make personal.
• Get more inspiration, instruction, and ideas for Printing your own greeting cards.

• Watch a fun video demo and get detailed instructions on how to Print your own iron-on transfers.
• Before you begin, stock up on enough HP iron-on transfers to get creative!
• Find gorgeous iron-on templates for kids and adults at HP’s Creative Studio. The Creative Studio is your source for fun, useful, simple projects you can customize for any occasion.

• Get all the tips you need to Print on specialty media from HP’s Everyday Printing website.
• From iron-on templates and wedding invitations to all-occasion cards and vellum lanterns, find beautiful ideas and templates for working with a variety of papers at HP’s Creative Studio for Home.
• See ideas to help you Print on specialty paper for those times when you want to buy something unique to print on.
• HP offers a wide variety of papers especially designed for inkjet printers. From papers designed for brochures to fine art papers, HP non-photo papers have you covered.
• For photos, use HP Photo papers, especially designed to work with HP inks to create long-lasting prints.

Visit the online HP Officejet buying guide to compare models and learn about various features they offer.

HP Officejet Pro products provide professional color documents for up to 50% less cost per page and energy use than lasers.1 These printers and All-in-Ones are ideal for producing professional business documents, business-quality photos and in-house marketing materials.

HP Officejet printers and All-in-Ones are similar to the HP Officejet Pro line with a few differences that make them just right for smaller offices and businesses. These products are designed for basic networks with fewer users. Plus, these compact products fit neatly on a desktop and have a lower purchase price.

See these "inkjet workhorses" in action in a video about What Officejets and Officejet Pros can offer your business.