HP xRServices

Real time resolution powered by mixed-reality

HP xRServices

xRServices is a new benchmark in customer support, providing a vast library of xR holographic content and direct access to experts. It empowers knowledge and self-sufficiency, resulting in optimal performance, and enhances system availability.

xRServices Increase press availability

Remote collaboration with simultaneous translation

Faster onboarding

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Customer success stories

“Very often time is of the essence. We need to get our jobs out of the door quickly. If the press is down and the service engineer can only come the next day, we are in trouble. With the xRServices, a lot of the issues can be solved remotely and on the spot.”

Frank Plechschmidt, CEO Labelisten

“Usually it is difficult to explain by wards what parts I need, but if using HoloLens I can share the same view what I see in my eyes, instructions are clear and interactive, and I can complete the work confidently.”

Osaka Printing, Japan

“Obviously, everything is much faster and more immediate, and the results is just as good… Remote support much more effective, words sometimes are not enough… the operator can realize things he is not trained for… Even at the time of defining what the problem is you are already reducing downtime.“

Brigal, Spain

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