Press Release

HP Enhances Retail Experiences with Most Powerful All-in-One Solution

HP Engage One Pro blends outstanding performance and sleek design in a flexible and durable point-of-sale system

November 11, 2020

PALO ALTO, November 11, 2020 — Today, HP Inc. unveiled the HP Engage One Pro, the world’s most powerful point-of-sale system¹ and is part of the world’s most secure point-of-sale systems². The Engage One Pro expands HP’s portfolio of point-of-sale systems with a premium all-in-one solution that is purpose-built for retail and hospitality businesses.

Today’s point-of-sale systems create an enhanced in-store experience because the technology is designed to have maximum versatility and reliability so that it seamlessly blends into the environment. Eighty-six percent of retailers said design is important and 67% believe durability is a key factor to withstand the demands of a retail environment, including the ability to meet today’s strict sanitization requirements³. These features are even more important during the pandemic as retailers and hospitality operators are looking to accelerate the adoption of self-service and kiosk terminals. The Engage One Pro enables even more self-service configurations with three screen size options and installation versatility that brings customers clean counter operations with integrated peripherals and industry-leading cable management.

“Retail and hospitality operators need more power and flexibility in order to deliver the choice, convenience, and personalization customers expect,” said Aaron Weiss, vice president and general manager, Retail Solutions, HP Inc. “Purpose-built for today’s changing retail environments, including the desire for more self-service terminals, the HP Engage One Pro, blends a sleek design with excellent performance to deliver engaging and memorable experiences.”

World’s most powerful point-of-sale system[4] with up to 10th generation Intel® Core i9 processors

“Creating great experiences across evolving customer expectations in retail and hospitality is an exciting, but challenging journey,” said Alec Gefrides, general manager of Products and Technologies for the Retail, Banking, Hospitality, and Education Division of Intel IOTG. “Designed for the performance, choice and flexibility required, the new 10^th Generation Intel® Core™ processors with vPro™ and Active Management Technology deliver a platform that helps retail and hospitality operators navigate the dynamic opportunities of today and tomorrow.”

Style and Performance to Elevate the Customer Experience

The Engage One Pro is the next step for how businesses can enhance their in-store retail experience with a powerful AiO that provides scalability, flexibility, and ultimate customization; and it is not only retail and hospitality that are focused on delivering elevated customer experiences. The Engage One Pro is designed to meet the needs of workflows and use cases in a wide range of customer settings. Vertical industries such as travel and transportation, healthcare, and banking industries can now offer a premium experience that is both practical and reliable. The Engage One Pro brings sleek and attractive aesthetics to competitive counterspace while offering businesses the peace-of-mind knowing the Engage One Pro from HP is part of the world’s most secure point-of-sale system⁵.

Part of the world’s most secure point-of-sale systems[6] built to withstand demanding environments with layers of security to protect digital assets while also providing a disinfectable[7] hardened chassis.

Crafted with Intention: A purposeful design in a sleek aluminum frame, the Engage One Pro brings sophisticated craftsmanship with integrated, hidden cable management to keep counter spaces cutter-free and the ability to adjust display orientation and deploy in landscape or portrait mode with height and tilt adjust for simple, seamless usability.
Outstanding Performance for Smooth Interactions: With up to 10^th Gen Intel® Core™ i9 processors, transactions can be completed quickly and can be increasingly personalized with the ability to compile critical insights through improved computer vision and deep learning performance.
Adaptable Deployment your Way: The Engage One Pro brings choice to the customer to best suit the needs of retail spaces with three screen sizes and the ability to deploy it as a traditional point-of-sale device, interactive signage, or self-service on a countertop or VESA mounted⁸. The new 24” diagonal screen size allows businesses to engage customers with interactive signage and more seamless self-service.
Durable and Secure: The Engage One Pro is part of HP’s portfolio of the world’s most secure point-of-sale systems and undergoes military standards testing⁹, including frequent sanitization to give customers a premium level of safety.

Availability¹⁰:

HP Engage One Pro is expected to be available at hp.com/EngageOnePro in January 2021.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our product and service portfolio of personal systems, printers and 3D printing solutions, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.

"The DocBox solution aggregates disparate live data from medical devices at the hospital ICU bedside, and allows doctors and nurses to enter observational data and view images. The new HP Engage One Pro terminal is compact, powerful and sanitizable, making it ideal to serve as the centralized computing device that runs the DocBox Apiary platform. The full solution will allow Clinicians to reduce errors, and be more effective and efficient with treatment, leading to better patient outcomes.”

Bobby Shah, CEO, DocBox

"Enactor is a microservices unified commerce solution that brings stores, hospitality customer devices and online fully into a unified commerce set of customer touchpoints. HP's range of product flexibility and user interfaces, now enhanced with the HP Engage One Pro, are the ideal platforms to deliver these services to a wide range of service points in-store or in hospitality."

Alan Townsend, Director Sales & Marketing, Enactor

"With over 400,000 point of sale and payment installations in more than 65 countries, GK Software has a solid understanding of what retailers worldwide are looking for. The HP Engage One Pro has the performance and beautiful design our retail clients are seeking. The various sizes and configurations enable them to place technology where they want it most.”

Michael Scheibner, Chief Strategy Officer and Member of the Group Management Board at GK Software

“Silverware’s mission is to deliver the most innovative technology solutions to the hospitality industry. The environments we service are looking to leverage our platform on hardware that is reliable, powerful, secure, sleek and stylish. The new HP Engage One Pro exceeds those marks, and our team is excited to make it part of our offering.”

Michael Thalassinos, Sales Director, Silverware

“LS Retail offers point of sale and productivity solutions to many verticals within the retail and hospitality industry. We’re excited to recommend the HP Engage One Pro to our customers – it’s versatility of screen sizes, mounting options, peripherals and processing power allows any of our customers to find a match.”

Magnus Norddahl, CEO & President, LS Retail

©Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

¹ Most powerful based on HP's internal analysis of stationary point of sale systems with powered USB, cash drawer ports, 5-year life cycle, & embedded OS. Most powerful based on processor wattage, processor max turbo frequency, and memory as of November 2020.

² Based on HP’s unique and comprehensive security capabilities at no additional cost among vendors on HP point of sale solutions with Windows and Intel® processors.

³ Tested by up to 10,000 wipes with germicidal towelettes over a 3-year period. See user guide for cleaning instructions. Tested with Sani-Cloth® HB Germicidal Disposable Wipe (EPA Reg. No. 61178-4-9480), Sani-Cloth® Plus Germicidal Disposable Cloth (EPA Reg. No 9480-6), Sani-Cloth® AF3 Germicidal Disposable Wipes (EPA Reg. No. 9480-9), Super Sani-Cloth® Germicidal Disposable Wipes (EPA Reg. 9480-4), CaviWipes® (EPA Reg. No 46781-8), Clorox Healthcare® Bleach Germicidal Wipes (EPA Reg. No. 67619-12), Windex® Electronic Wipes and PDI Easy Screen® Cleaning Wipe.

⁴ Most powerful based on HP's internal analysis of stationary point of sale systems with powered USB, cash drawer ports, 5 year life cycle, & embedded OS. Most powerful based on processor wattage, processor max turbo frequency, and memory as of November 2020.

⁵ Based on HP’s unique and comprehensive security capabilities at no additional cost among vendors on HP point of sale solutions with Windows and Intel® processors.

⁶ Based on HP’s unique and comprehensive security capabilities at no additional cost among vendors on HP point of sale solutions with Windows and Intel® processors.

⁷ Tested by up to 10,000 wipes with germicidal towelettes over a 3-year period. See user guide for cleaning instructions. Tested with Sani-Cloth® HB Germicidal Disposable Wipe (EPA Reg. No. 61178-4-9480), Sani-Cloth® Plus Germicidal Disposable Cloth (EPA Reg. No 9480-6), Sani-Cloth® AF3 Germicidal Disposable Wipes (EPA Reg. No. 9480-9), Super Sani-Cloth® Germicidal Disposable Wipes (EPA Reg. 9480-4), CaviWipes® (EPA Reg. No 46781-8), Clorox Healthcare® Bleach Germicidal Wipes (EPA Reg. No. 67619-12), Windex® Electronic Wipes and PDI Easy Screen® Cleaning Wipe.

⁸ Mounting hardware sold separately.

⁹ MIL STD testing is not intended to demonstrate fitness for U.S. Department of Defense contract requirements or for military use. Test results are not a guarantee of future performance under these test conditions. Accidental damage requires an optional HP Accidental Damage Protection Care Pack.

¹⁰ Pricing from HP.com, subject to change without notice. Retailers pricing may vary.
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About HP

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HP Inc. (NYSE:HPQ) is a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers a wide range of innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming, and more. For more information, please visit: HP.com.

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