HP Professional Print Service

End-to-end subscriptions for HP Latex printers that help you radically improve efficiency and grow your business.¹

Person using HP PrintOS on a computer in a print shop with HP Latex printers

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Empower your business today

Confidently grow your business with the only integrated, end-to-end solution that streamlines and scales your print production.²

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  • People reviewing print jobs on HP PrintOS dashboard at a desk
  • People handling a large colorful print on an HP Latex printer
  • People working in a print shop with HP Latex printers and colorful graphics
  • Optimize

  • Grow

  • Support

Discover HP Professional Print Service Plans¹

Because no two businesses are the same, we offer different packages that cater to different needs.

Software Suite

Access to all the premium applications on HP PrintOS

Basic

Ensure you are always printing under the best conditions

Plus

Enjoy an enhanced service and printing solutions experience

Optimize

Efficiently manage your workflow

Customer orders management³

with Orders

NEW

-

Control printers' job queues³

with Live Production

-

Transfer jobs' data to your ERP/MIS system³

with Jobs API

-

Remotely monitor production and data analytics

with Print Beat

Remotely manage substrate profiles

with Configuration Center

Grow

Maximize your printing investment

Simplify operations and grow your online business³

with Design & eCommerce

-

Stand out with sustainability⁵

with Sustainability Amplifier

NEW

Premium training content³

with Learn

-

Free training content

with Learn

Support

Reliable printing, anytime you need it

On-site labor support⁶

-

-

Proactive support⁷

with Service Center

-

Remote Support⁷

-

Service parts and maintenance kits⁸

-

Manage support cases online⁷

with Service Center

Discover HP Professional Print Service Plans¹

Because no two businesses are the same, we offer different packages that cater to different needs.

Software Suite

Basic

Plus

Access to all the premium applications on HP PrintOS

Ensure you are always printing under the best conditions

Enjoy an enhanced service and printing solutions experience

Optimize

Efficiently manage your workflow

Customer orders management³

with Orders

NEW

-

Control printers' job queues³

with Live Production

-

Transfer jobs' data to your ERP/MIS system³

with Jobs API

-

Remotely monitor production and data analytics

with Print Beat

Remotely manage substrate profiles

with Configuration Center

Grow

Maximize your printing investment

Simplify operations and grow your online business³

with Design & eCommerce

-

Stand out with sustainability⁵

with Sustainability Amplifier

NEW

Premium training content³

with Learn

-

Free training content

with Learn

Support

Reliable printing, anytime you need it

On-site labor support⁶

-

-

Proactive support⁷

with Service Center

-

Remote Support⁷

-

Service parts and maintenance kits⁸

-

Manage support cases online⁷

with Service Center

Discover HP PrintOS Production Hub

  • Person managing print jobs on HP PrintOS Production Hub at a desk with HP Latex printer
  • Person using HP PrintOS dashboard on desktop in a print shop
  • Person reviewing print workflow on a computer near HP Latex printer
  • Person using HP PrintOS Production Hub on a desktop in a print shop with HP Latex printer
  • Person checking HP PrintOS Production Hub app on a smartphone in front of HP Latex printer

See what's possible with the plans

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HP PrintOS dashboard on a desktop monitor

Orders³

Simplify your operations, reduce errors, and enhance efficiency with Orders, the functionality that helps you streamline order management, providing full visibility and control over your workflows.

Person checking HP PrintOS schedule on wall-mounted screen

Live Production³

Streamline operations and confidently print unattended with HP PrintOS Live Production, which enables remote production control of your printers' queues—to anticipate and react to issues.

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HP Latex printer with HP PrintOS Production Hub on monitor

Jobs API³

Make your printer's jobs data available to your business' external ERP/MIS systems with Jobs API. This single API allows you to monitor your HP printers alongside non-HP printers, automate processes, and combine with other operational data to generate rich business insights.

Person inspecting an HP Latex printer during print job

Remote, onsite, and proactive support

Where problems can be fixed remotely, we provide step-by-step instructions via phone or email. For cases that cannot be solved remotely, a service representative comes to your site to provide the assistance needed. Also, spare parts and maintenance kits are included in your service plan, so you will not incur unexpected costs and can quickly take action to avoid production delays.⁸

Person holding colorful print beside HP PrintOS on monitor

Design & Commerce³

HP PrintOS Design & eCommerce is an intuitive web-to-print solution that can save valuable time with simplified product design capabilities, efficient connection to production, and step-by-step guidance on how to integrate this feature with your e-commerce store.

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HP PrintOS Sustainability Amplifier badge on screen

Sustainability Amplifier⁵

Earn recognition, benchmark your efforts, and access tailored tools with the Sustainability Amplifier, the solution that helps you showcase measurable sustainability impact.

Person monitoring print jobs on HP PrintOS dashboard

Print Beat³

Improve operational excellence with HP Print Beat. Remotely monitor your print production, access, and download printer job information, and make effective data-driven decisions with accurate and updated information—at your fingertips.

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Person viewing HP PrintOS Configuration Center on desktop

Configuration Center³

Remotely configure large format printers from any location, at any time with HP Configuration Center. Get real-time recommendations about actions to take with your fleet, and never worry about losing customized substrate profiles with automatic backups.

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Laptop displaying HP Learn training dashboard

Learn³

Maximize your productivity and business growth with HP Learn, the knowledge hub offering free and premium training modules depending on the service plan that you choose. Consume personalized and continuous learning based on your profile and device, accessible anytime, anywhere.

HP PrintOS mobile app showing printer details on smartphone

Mobile App¹²

Confidently print unattended by monitoring printer status and completed jobs. Immediately identify printing issues and get control over your fleet production virtually anytime, anywhere with the HP PrintOS mobile app.

HP PrintOS Service Center interface on desktop monitor

Service Center⁷

Save time by easily opening and tracking all service cases from a single view. HP Service Center can connect you to proactive support services. As your printer proactively generates service alerts, the information is sent to your service representative who can effectively take action as needed, accelerating troubleshooting and increasing your printer's uptime.

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How it works

Follow these steps.

Step 1

People reviewing work on an HP laptop next to an HP Latex printer with colorful prints

Select a plan

We have different options for every business need. Your subscription includes services and solutions offering actionable knowledge, support, and print operation optimization.

Step 2

Person standing in front of an HP Latex printer in a print shop

We help you subscribe

Our HP sales representatives and partners can help you choose the right plan and guide you through the subscription process.

Step 3

Person using a smartphone in a print shop with an HP Latex printer in the background

Once enrolled, stay ahead and enjoy the flexibility

You have easy access to continually updated services and solutions. Plus, you can update your plan according to your business needs.

Frequently asked questions

Person standing next to HP Latex printer with vibrant printed graphic
Person using HP PrintOS dashboard on desktop in a print shop
Person working on HP computer in a print shop

What is the price of each service plan?

The price may vary according to your printer model and country. Please consult your HP sales representative or HP partner to learn about pricing options.

 

What payment options are available?

You can choose between a regular monthly or annual fee or a one-time payment. Please consult your HP sales representative or HP partner to choose your best option.

 

Can I pay for selected solutions and/or services without subscribing to one of the HP Professional Print Service Plans?

No, you can only access the solutions and services by subscribing to one of the HP Professional Print Service Plans.

 

Where are HP Professional Print Service Plans available?

HP Professional Print Service Plans are available for residents of the continental United States, Puerto Rico, Alaska, Hawaii, Canada, most European countries, most Latin American countries, and some Asia Pacific countries. Please consult your HP sales representative or HP partner for availability in your country, as well as specific compatibility for your printers with specific applications in your location.

 

Can I try it before buying?

We offer a free trial for the software solutions included in the Plus plan and Software Suite plan (Learn Premium content, Live Production, Design & eCommerce, Jobs API, and Orders).³ You can request it when having an HP PrintOS account and a registered compatible printer by submitting a request here. Contact your local HP sales representative or HP partner for more details and check for available trial promotions beyond the standard.

 

If I already have an existing service agreement with HP, can I subscribe to HP Professional Print Service Plans?

Yes. Please consult your HP sales representative or HP partner to explore your options.

 

Is there a minimum duration for the HP Professional Print Service Plans?

Yes, the minimum duration is 1 year. Please consult your HP sales representative or HP Partner for terms and conditions.

 

Discover more about HP Latex Technology

HP Latex printer with ink cartridge cabinet and printed graphic in a production area

Stand out with key environmental certifications

Made with up to 65% water, HP Latex Inks are designed to avoid the hazards associated with UV printing, providing outstanding health and safety performance.

Learn

People selecting large media rolls in a print shop

Ink and media

Deliver outstanding image quality on a wide range of media and add value to your business offering with innovative water-based HP Latex Inks.

Learn

Contact an HP Latex expert

LinkedIn

LinkedIn

Facebook

Facebook

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YouTube

YouTube

Disclaimers

  1. HP Professional Print Service Plans are compatible with the HP Latex 1x5, 3x5, 630, 7x0, 8x0, R, 1500, 2700, 3x00, FS Printer Series and HP Stitch Printer Series. Some services depend on printer, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans.
  2. Based on a competitive assessment performed in February 2025. by Sogeti and commissioned by HP. HP Professional Print Service Plans are the only solutions offering integrated workflow management, advanced printer support, and expert training.
  3. Learn Premium content, Live Production, Design & eCommerce, Jobs API, and Orders are available in HP PrintOS Production Hub. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. Some services depend on printer, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans.
  4. Based on a competitive comparison of HP PrintOS Production Hub and comparable competitive software solutions from the main large format vendors that compete with HP products commissioned by HP and performed by Sogeti. HP PrintOS Production Hub enables the PSP to remotely control the printer queue and manage the order intake all in one single platform, unlike any others.
  5. The HP Sustainability Amplifier program helps customers reduce their environmental impact through self-assessment, resources, and recognition with an HP badge, not an official eco-label. Recognition is subject to approval for credibility. Program is only available in English.
  6. In some geographies, onsite support is managed by HP-qualified partners, check with your HP representative for details on availability and pricing.
  7. HP Service Center's proactive support is enabled if your HP Latex printer is under an active Factory Warranty or part of an HP Professional Print Service Plans, and it is registered in HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
  8. To access these services please contact your local HP sales representative or HP partner.
  9. For HP's large-format printers, HP PrintOS Production Hub is compatible with HP Latex printers and HP Stitch printers. Check the complete list of compatible models at https://www.hp.com/go/printos. The availability of HP PrintOS Production Hub premium features depends on the printer model, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans. Remote control actions are enabled through HP PrintOS SyncEdge.
  10. Access remote monitoring, queue management, and real-time notifications through HP PrintOS Live Production, depends on the printer model, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans.
  11. The availability of order management tool depends on the printer model, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans.
  12. The HP PrintOS mobile application is compatible with Android™ 4.0 or later and iPhone mobile devices running iOS 8 or later and requires the printer and the smartphone to be connected to the Internet.
  13. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. Some services depend on printer, service contract, and regional availability. For more information, see https://www.hp.com/go/professional-print-service-plans.