HP Services and Extended Coverage
For the unexpected, big or small, find the help you need at home. Extend your PC coverage with HP Care Packs and get answers to your tech questions with HP SmartFriend.
HP Care Pack
Extend your PC coverage from 1 year to 3 years so you can have peace of mind and get back to creating, playing, or streaming.1
24/7 support
Call. Chat. Email.
Real people with real expertise are ready to get real helpful. We offer quick and easy support 24/7/365 from anywhere in the world.
On-site Repairs
Get fast, flexible service in person—we'll pickup your machine or fix it on the spot.¹
Accident and theft protection
Accidents happen. We unhappen them.
Add Accidental Damage Coverage¹ for life's little surprises. Stuff happens, but we'll take care of it so you can get back to what you do best.
Peace of Mind: Found
Optional Theft Protection¹ will help you determine if your PC is stolen, then help you find it and lock down your data.
Money-back
guarantee
If you don't use your HP Care Pack after it expires, you'll get your money back with a risk-free rebate.1
HP SmartFriend
A friendly voice ready to answer any tech question for any brand, 24/7.2
Disclaimers
HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.