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HP SmartFriend Monthly Plan

HP SmartFriend Monthly Plan

DIGITAL

Other offers available with the product:

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Product # U41PYSB
  • Error troubleshooting
  • Software installation & OS Updates
  • “How-to” assistance
  • Connectivity assistance, Virus removal
  • 24/7 on-call tech support, Any brand deviceSee all Specs
HP Care Packs are delivered electronicallySEE DETAILS
Are you tired of calling your relatives for tech support? Get straightforward answers to all your tech questions for any device or brand with your on-call, 24/7 personal IT expert. With a monthly subscription, HP SmartFriend connects you immediately to a live HP agent and gives you expert tech help so you can focus on life's most precious moments. So don't hesitate! Sit back, relax, and let your SmartFriend handle all your tech questions, regardless of your device, brand, or OS.

Ready to Help 24/7

Need quick and easy answers? Just pick up and call a real person to help. You'll talk to patient, personable, and, above all, deeply knowledgeable IT experts about any issues that might arise on any device, any brand or any OS. They know exactly how to help you, so you can quickly get back to what you do best.

No problem too small, no issue too big

Your SmartFriend is always available to answer all your "How do I's" and resolve any tech issue you may encounter. Plus, we offer the flexibility of phone support or secure remote access to ensure your problems are solved in the most convenient way possible.

Real People. Real Answers. Hassle-Free Help.

We're here to support you 24/7 over the phone for any device, any operating system. Whether you're an early bird or night owl, call when you want, and we will pick up. We can't wait to help you.

Technical details

HP SmartFriend Service data sheet - US English

Product Type

SUBSCRIPTION

Billing frequency

Monthly

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DOES IT HAVE SD CARD CAPABILIES

Asked by: carolann74
Thank you for your question! The product listing is for an HP SmartFriend Monthly Plan, which is a tech support plan and does not have SD card capabilities.
Answered by: HP Team Grant
Date published: 2024-11-25

How does one cancel this subscription, once started?

Asked by: toolnut
Hello. Thanks for your question. You may cancel your subscription at any time, within your online Service account by logging into My Account and then clicking on “Cancel”. You may also cancel by calling HP at (866) 211-5207.
Answered by: HP Live Expert Cheri
Date published: 2024-12-24

How do i get a copy of my bill? I have had the subsription for years

Asked by: Alice13
Hello. Thanks for your question. You can contact HP SmartFriend by calling 1-844-814-1800.
Answered by: HP Live Expert Cheri
Date published: 2025-01-14

where is my on/off camera switch for HP Chromebook locared

Asked by: poppy 333
Hello. Thanks for your question. We need more information on your HP Chromebook such as the product number. Here are some instructions: https://bit.ly/3p128NH Resubmit your question with the product number. We will respond to your question as soon as possible.
Answered by: HP Live Expert Cheri
Date published: 2024-09-02

My HP laptop just went off while using it and it would turn back on. 

Asked by: Kolisha
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2024-09-06

How do i contact the HP Smart Friend service

Asked by: POTWASHER48
Thank you for your question! For support, call 1 (844) 814-1800. Also, see this datasheet for more details: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa5-1705enw.pdf
Answered by: HP Team Grant
Date published: 2024-09-11

is Smart Friend a US based service?

Asked by: hideo
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.