HP plus 3 year Next Business Day Advance Exchange Service for LaserJet Printers
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Product # U06XVE
- Remote problem diagnosis and support
- Replacement arrives the next business day[1]
- Shipping costs included
- Complete service coverage
- Access to electronic support information and servicesSee all Specs
15% back in HP Rewards
HP plus 3 year Next Business Day Advance Exchange Service for LaserJet Printers
$0.00
You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Fast exchange service made easy
We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.
Easy, no cost shipping
No need to worry about shipping costs - we have it covered for you.
Help is on the line
Take advantage of our expert support specialists ready to provide remote assistance.
Technical details
HP plus 3 year Next Business Day Advance Exchange Service for LaserJet Printers is rated
out of
5 by
1.
Rated 1 out of
5
by
BrandonD from
Didn't even print 1 page before breaking
I bought this printer to replace a previous HP product. It had a good reviews and was supposed to have an easy setup. Well, I wasn't even able to complete setup before the printer gave me an error message. I called HP and was on the phone for 30 minutes before they concluded there was a hardware error and I needed to send the printer back. She gave the number for returns (which turned out to be the Canadian return number) and I called it. They told me I had the wrong number and switched me to the American return/sales number. That gentlemen kept putting me on hold because I had been given the Canadian number and told me that HP support should have returned the printer. After another 30 minutes of holding and speaking with the gentleman he told me he would do the return, but because I had the extended warranty and it had been used I would have to buy another one (which would be reimbursed) out of my own pocket. Given that I had never printed a single page and wasted an hour and half I said don't bother. I requested a full refund and will be purchasing another brand. HP used to be so reliable and the customer service was top notch. I was very disappointed by this interaction.
Date published: 2022-12-13
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
