This research is for HP Customer Support on the issue of the TILT feature no longer working on the HP Rechargeable MPP 2.0 Tilt Pen 3J122AA which is promoted as working with Windows Ink and Microsoft pen protocol MPP2.0. Available on selected HP laptop models. My HP Spectre x360 Convertible 13-aw0xxx is listed as being compatible with the Tilt feature of this pen at https://www.microsoft.com/en-us/p/hp-pen-control/9pj3vgvq4nmp which is where you can download the app to customise the buttons on the HP Rechargeable Tilt Pen. Regardless of the tilt feature being promoted in Feb 2022 at https://www.hp.com/au-en/shop/hp-rechargeable-mpp-2-0-tilt-pen-3j122aa.html the Tilt feature has NOT worked on Windows Ink or Windows OneNote since Jan 2020. See https://support.hp.com/in-en/document/c06536383 This HP advice that Windows Ink no longer supports the Tilt feature of the HP Rechargeable Tilt Pen from 2 years ago mentioned the Tilt feature will work with Microsoft OneNote and Snip and Sketch. However this is not true as I tested two different HP Rechargeable Tilt Pens with OneNote and Snip and Sketch and the Tilt feature does NOT work in Feb 2022 with highlight marker pens as they only draw skinny vertical lines and fat horizontal lines regardless of how the pen and tilted and there is no difference between a human finger and the HP Tilt Pen in this regard. I have made videos of the tests that demonstrate the failure of the HP Tilt function to work. See https://www.youtube.com/watch?v=B5_BMsHEM6c and https://www.youtube.com/watch?v=JJWyXS1GgXo Notably, HP sells the Tilt Pen at a premium price over the non-tilt HP pens, yet there is no tilt benefit as advertised by HP. Please rectify this incorrect advertising HP has been actively promoting for the past two years. Thank you.
Answered by: Jonathan PenQ
Date published: 2024-10-31