DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
HP 1 Yr Post Warranty Plan is rated
out of
5 by
441.
Rated 5 out of
5
by
silverstar1 from
Best ever support
HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of
5
by
Bob Hagopian from
Great product!
It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of
5
by
Logan5 from
Took the plan, was it necessary?
Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 1 out of
5
by
LairdLH from
Not a Good experience
I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues.
I thought that it was an all encompassing coverage.
I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know.
However, I tried all software recommendations to avail, before calling HP Support.
Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision.
So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of
5
by
Anonymous from
Renew warrantty
Good response from staff
Date published: 2023-12-10
Rated 1 out of
5
by
Solo HP customer from
Have not received post warranty plan?
Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of
5
by
Sunshine23 from
Easy Process
The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
Rated 3 out of
5
by
Anonymous from
New warranty plan
I haven't got anything in the mail about this. I thought that I was supposed to.
Date published: 2023-12-06
Rated 1 out of
5
by
UBuck from
Poor Customer Service
I have been waiting for a resolution to a purchasing issue since November 20.
Date published: 2023-12-05
Rated 1 out of
5
by
ADT. from
have not received it yet!
I have NOT received it yet!
Date published: 2023-12-04
Rated 1 out of
5
by
Anonymous from
No information about extended warranty supplied
Never received information via email about my extended warranty. Paid up front and received nothing in return.
Date published: 2023-11-23
Rated 1 out of
5
by
Muhammed_Hedya from
Bad service
So bad service I recommend Lenovo they are more flexible and more efficient
Date published: 2023-11-19
Rated 1 out of
5
by
C. Walls from
HP really isn’t on your side.
HP is probably the most backwards company I’ve ever experienced. I purchased the warranty for my laptop; however, HP does not give you any instructions on how to add the purchase to your account. You would think that it would be automatic, but it’s not. So what do I do? I go to their support for help. The help is automated and the options don’t really pertain to what you’re trying to do. So I work it out to get pass it and finally can ask my question. But when I click the continue button I get a notice that the site is not working at this time. Ridiculous! As a consequence, my account shows that the warranty on my laptop has expired! And I bought something that I can’t even use. I will continue to try to solve my problem, but it should not be this difficult. I will think twice next time before I buy another HP product.
Date published: 2023-11-16
Rated 5 out of
5
by
EduardoT from
Good support
Great techs. Everything worked out.
Date published: 2023-11-10
Rated 1 out of
5
by
Anonomys from
Lousy service for HP Care Pack
Still have not received anything on the HP Care Pack that ir was registered and activated.
Date published: 2023-10-29
Rated 4 out of
5
by
Anonymous from
Extended warranty
I don’t have an opinion as I haven’t had to use the warranty yet.
Date published: 2023-10-29
Rated 5 out of
5
by
Naldy from
1 year warranty
Very satisfied with the purchase
Date published: 2023-10-28
Rated 5 out of
5
by
Cinderella 1 from
♥️ HP!!!!!!!!!!!!!!
Love HP ♥️
Date published: 2023-10-26
Rated 1 out of
5
by
Anonymous from
they couldn't help me
they couldn't help me
this package is not available for my laptop.
Why?
Date published: 2023-10-25
Rated 1 out of
5
by
Anonymous from
Disappointed
You signed me up for the plan and then after you got my money you said i didnt qualify. Awaiting my refund
Date published: 2023-10-25
Rated 1 out of
5
by
Anonymous from
Nice Warranty
I bought the unit at Best buy on sale. Warranty should be 3 years as I know. Now, I have to buy warranty every year.
Date published: 2023-10-23
Rated 2 out of
5
by
Anonymous from
I Don't Understand
I don't know what I'm doing to get the product I bought. There is no helpful guidelines to help me know what I am doing.
Date published: 2023-10-19
Rated 5 out of
5
by
Maximus Grizz from
It does what I need it to.
It works for me.
Date published: 2023-10-07
Rated 5 out of
5
by
BarbSW from
Quality Service
I purchased the post warranty plan because throughout the 1st year, I reached out to the customer service dept several times & they were always helpful, friendly, courteous, & had much patience with me, that is rarely felt these days. So with these noted qualities, I did not hesitate to purchase the post plan. Everyone of the Staff that I spoke with, presented the same quality of service, that it made me feel like I was talking to the same person each time.
Date published: 2023-09-29
Rated 5 out of
5
by
iowapheasant from
Care Pack
Easy process to renew warranty
Date published: 2023-09-05
Rated 2 out of
5
by
pamela3751 from
HP Carepack
As soon as my HP Carepack is incorporated into my system, I will let you know
Date published: 2023-08-27
Rated 5 out of
5
by
PapaVic 5x from
HP warranty
Great price and great value for extended warranty
Date published: 2023-08-27
Rated 5 out of
5
by
Anonymous from
Second Chance Warranty
I have not had to use my original warranty or my secondary warranty yet, thank god. It seems to be a strong laptop and the battery is still lasting a long time.
Date published: 2023-08-25
Rated 4 out of
5
by
Jmcl from
Post warranty allow for piece of mind
Very easy to sign up for
Date published: 2023-08-23
Rated 5 out of
5
by
MNLioness from
Care Pack Gem
Love the quickness and security features.
Date published: 2023-08-17
Rated 1 out of
5
by
Tim D. from
Dead End Support - Useless to pay for a Warranty
All I want to do is get my backlit keyboard to work.
Its impossible to reach anyone.
Date published: 2023-08-14
Rated 1 out of
5
by
Anonymous from
POOR SERVICE
CANCAL POLICY TO MUCH PUGLING TO REGISTED
Date published: 2023-08-08
Rated 5 out of
5
by
JSeg from
Generous cost
Even post-warrantee offer is generous
Date published: 2023-08-08
Rated 5 out of
5
by
SageBrushSam from
satisfaction
I'm satisfied.
Date published: 2023-07-18
Rated 3 out of
5
by
ukuleleron from
New Plan
I'm starting with a neutral review since I have just received the warranty plan.
Date published: 2023-07-18
Rated 1 out of
5
by
J Paschal from
Disappointed with Service
I am very disappointed in the warranty that I purchased. There is little information on registering my purchase & it still has not been applied to my device. It is difficult to find help on your website and the virtual assistant was useless.
Date published: 2023-07-12
Rated 1 out of
5
by
San Diego Marsha from
Warranty Information Slow to Arrive
Slow to Respond
Date published: 2023-07-10
Rated 2 out of
5
by
Molly08 from
Inaccurate description and frustrating if laptop breaks early in warranty period
It is very frustrating that I had to wait 30 days from buying the extended warranty before using it. My 1 yr post warranty is literally only 11 months.
Date published: 2023-07-03
Rated 1 out of
5
by
Bunny Lady from
I'm not sure I have anything for what I paid
You sent me no data and no proof that it applies to the machine I bought it for
Date published: 2023-07-03
Rated 5 out of
5
by
Anonymous from
Something you have to have.
I have a new HP Laptop. I saw that the warranty had expired. So I purchased an up to date policy.
Date published: 2023-06-12
Rated 5 out of
5
by
Lee_M from
Hope I don't use it.
Avoided the extended warranty for about 3 months. When it went on sale at 40% off, I decided it was worth it. If I never use it, I won't know if it was worth it or not.
Date published: 2023-05-31
Rated 5 out of
5
by
Robert G W from
Thanks
thorough helpful service through ghat line
Date published: 2023-05-28
Rated 5 out of
5
by
DDNags from
HP Products and Service
I love HP products.
Well designed and reliable
Quality service too.
Date published: 2023-05-25
Rated 1 out of
5
by
Shining Star from
Paid for after-warranty plan and received nothing!
So glad to finally hear from someone. I paid for an after warranty service contract but NOTHING has been delivered to my laptop. My HP Support Assistant still indicates my support plan is expired but I paid for the after-warranty plan a few weeks ago. Online, it reads my plan is delivered but it has not been delivered. Can someone help me please?
Date published: 2023-05-09
Rated 1 out of
5
by
Anonymous from
Ridiculous
This is ridiculous. Until I use the warranty plan I can't rate it.
Date published: 2023-05-09
Rated 5 out of
5
by
Lawrence w from
hp care package
feel a little morde at ease with a care package
Date published: 2023-05-03
Rated 5 out of
5
by
MLLG from
Peace of Mind
Great warranty to have as a back-up!
Date published: 2023-05-03
Rated 2 out of
5
by
Bettiei from
Not Good Follow Through
I feel sure the warranty will be as stated. However, I never received a copy of the warranty or even an acknowledgement it has gone into effect or the actual dates covered.
Date published: 2023-04-29
Rated 5 out of
5
by
LJ ANDERSON from
Great
Nice Machine
Date published: 2023-04-01
Rated 4 out of
5
by
Anonymous from
HP Care Pack for Pavilion 15-eg0xxx
Great coverage but required extra effort to activate the Care Pack.
Date published: 2023-03-24
Your video with the "back to school" offer said the 1 Yr Post Warranty Plan DOES cover breakage due to drops, spills, etc. which would, I would think cover the screen but another person asked about the screen and was told "NO". Which is it?
So, basically, one hand doesn't know what the other is doing (?). You say, "there may be a specific one for a back-to-school promo that does cover this", but evidently you don't know for sure. I'll reach out to the Support directly somehow.
Date published: 2024-10-17
when i purchased hp printer, i signed up for extended warranty; since then, office max has closed shop in this area
i think you are right . they all became office depot!!!!
Date published: 2024-11-12
How long is this warranty good for and does it cover the battery?
This HP 1-Yr Post Warranty Plan is good for 1 year. The coverage begins the day after the warranty expires if purchased during the standard warranty. For service terms and conditions, you may visit: www.hp.com/go/pwterms
Date published: 2023-05-27
I am travelling internationally. Does this pack provide support in multiple countries, or, only in the US? If not, are there any packs that include international support?
Hello Anna, HP Care Packs are valid only in the countries they are purchased in.
Date published: 2024-11-13
How do I match this offer to a machine?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-07-19
I am wondering if by extending the warranty on my laptop, would that cover for a broken screen?
Thank you for your question! No, this HP 1-Yr Post Warranty Plan does not include accidental damage protection.
Date published: 2024-07-18
The screen cracked on my HP x360 15.5inch touchscreen. If I buy a protection plan, will the lap top be eligible for repair?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-04-10
Does this package cover damage to screens?
No, this HP 1-Yr Post Warranty Plan does not cover screen damage or accidental damage. Thanks for your question!
Date published: 2023-04-03
