DIGITAL
- Money back with no repairs!
- Hardware Repair Coverage
- Quick service with genuine HP parts
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Years 3 Day Onsite HW Support with Risk Free for DT is rated
out of
5 by
138.
Rated 1 out of
5
by
Alexander-II from
Misleading term of 3 year HP Care Pack
On January 4, 2024 I received an email from HP.com which stated: "Most Care Pack orders from our store are now automatically registered. Within two to three weeks of purchase, you will receive an email confirming the registration or requesting details for the HP product you wish to cover to complete the registration process."
Please be advised that I have not yet received such an email as of January 22, 2024.
In addition, I feel that the 3 year extended warranty Protection Plan is really only just a two year warranty as the first year is running concurrently with the standard 1 year warranty. What does the first year of the extended warranty cover that the standard 1 year warranty does not cover? I will gladly reconsider my initial rating if someone can answer that question. Thank you.
Date published: 2024-01-22
Rated 5 out of
5
by
What difference does it from
Sharing my thoughts
Sounds good. Of course have not needed to use it yet.
Date published: 2023-10-20
Rated 5 out of
5
by
Doc Murdock from
My New Desk top computer
great product easy to start up. delivered on time with great safety
Date published: 2023-09-14
Rated 5 out of
5
by
D Dan from
Pleased
I am getting set up, and thus far I am pleased.
Date published: 2023-01-15
Rated 5 out of
5
by
Anonymous from
our 3-year Protection plan
With your HP Care Pack, it gives me peace of mind. Help is only fingertips away.
Date published: 2022-12-07
Rated 1 out of
5
by
Mike12477 from
No Care Pack in status
Have not received any info on the HP Care Pack. When I check the status it was just the standard 1 yr.
Date published: 2022-12-05
Rated 5 out of
5
by
judikl1 from
Great
I always get the care package and has always been worth it whenever I needed it
Date published: 2022-12-01
Rated 5 out of
5
by
azsunsue from
Black Friday Sale
Awesome deal!!!
Date published: 2022-11-21
Rated 5 out of
5
by
G G B from
Best product
I am happy with my new computer and what makes it better I have my care pack for any help I may need
Date published: 2022-09-25
Rated 5 out of
5
by
faithful User from
trust worthy Protection Plan
I trust HP products. I trust this protection plan.
Date published: 2022-09-09
Rated 3 out of
5
by
Edwd from
HP Warranty
OnLine warranty site only shows original 1 yr mfg warranty. Can't find status of purchased 3 yr warranty.
Date published: 2022-07-14
Rated 5 out of
5
by
Anonymous from
An excellent product.
I purchased this care pack because the sales person recommended it, especially because there is a money back feature if I never have to use it. That seemed like a win/win situation to me. I hope I don't need to use it, but feel good that I have the coverage should I need it.
Date published: 2022-07-10
Rated 1 out of
5
by
Anonymous from
Recent TWO purchases
I am confused -- which care package do you want me to review, the CPU or the keyboard & mouse? If it is the CPU, I purchased the "3-year plan" which my math says should be til 6/2025 but last time I check my computer say it ends in June 2023. For that you would receive NO stars, and yes I have contacted several people to get this resolved. No problem with the keyboard & mouse, only took the 1-year.
Date published: 2022-07-08
Rated 4 out of
5
by
Chocolate Thunder from
3 year Protection plan
I have not received any information on the 3 year Protection Plan. However, I am very satisfied with the overall product.
Date published: 2022-05-24
Rated 1 out of
5
by
Karenrn8 from
Crap company
You sold it to me and then told me I couldn’t use it because my computer had already lapsed.
Date published: 2022-05-22
Rated 5 out of
5
by
Gibson Guitar Man from
HP 3 year Protection Plan
I purchased this protection plan to avoid any problems with my computer.
Date published: 2022-05-18
Rated 1 out of
5
by
Anonymous from
What can go wrong at HP
The bad news is that HP products are no longer being constructed of quality materials which further impair their ability to last. From the poorly performing keyboard that doesn't register every key stroke to shipping poorly pre-paired All-In-One PCs what have permanently adversely affected the efficient use by taking a 1 TB hard drive and handicapping it with a 119 GB partition. DUUUUHHHH ! ! ! And then the HP rocket scientists joining with the INK MAFIA and charging $750 per liter of ink ! ! ! These will be my last HP products ! ! !
Date published: 2022-05-12
Rated 5 out of
5
by
Maddox86 from
Piece of Mind Carepack
HP informed me that if I don’t use it, they will refund the money. So I am happy that I have a piece of mind either way
Date published: 2021-11-11
Rated 5 out of
5
by
Rick147 from
Hp 3 yr protection
I was buying the 2 yrs and ended getting the 3 yr plan.
Best of all if I don't file a claim I get my money back
Date published: 2021-06-13
Rated 5 out of
5
by
Rogers21 from
Always a Must
Although I have not had to use this Protection Plan yet I am glad that they offer such an extensive plan. I believe it is important to be prepared for the mishaps that might occur and to protect your investments.
Date published: 2021-06-03
Rated 5 out of
5
by
Sunflower Cindy from
great protection
I enjoy the pace of mind of having the HP 3 year protection plan. things just don't last like they used to but the HP protection is a comprehensive plan. Computers are expensive so protecting such a large investment is a must.
Date published: 2021-05-30
Rated 5 out of
5
by
Shecannu from
Awesome company
I’m glad to have a our company backing my computer. Your response time is awesome thank you for being there when I need you and actually having a real person answering all my questions. Your remote fixing is out of this world thank you so much!
Date published: 2021-05-26
Rated 5 out of
5
by
Angel2020 from
A Must needed accessory
I always get the protection plan. Well worth the money
Date published: 2021-05-22
Rated 5 out of
5
by
Marycat71 from
Security
Gives me a sense of security having this protection plan and knowing I am protected if something goes wrong .
Date published: 2021-05-18
Rated 5 out of
5
by
Amanda21 from
Peace of mind!
I purchased this almost a month ago now and am happy I did. I wanted to protect my investment and this was a small price to pay for peace of mind.
Date published: 2021-04-28
Rated 4 out of
5
by
Tilt101 from
Solid Machine
This computer is fine. My only dislike is that the power on button is not great. Not easy to turn on.
Date published: 2021-04-28
Rated 5 out of
5
by
GLM1 from
Good Protection!
Have not had to use at this time, but have great confidence in HP.
Date published: 2021-04-21
Rated 4 out of
5
by
doggieman from
Nice machine
Fast machine, good looks but the power switch is an awful design and the DVD Player barely opens!
Date published: 2021-04-15
Rated 5 out of
5
by
Anonymous from
Peace of mind.
I bought the 3 year protection plan for peace of mind. As well as this unit performs, I don't think I will need it, but it is nice to have.
Date published: 2021-04-12
Rated 4 out of
5
by
Mama6952 from
Dvd drive
I think computer is great but I absolutely do not care for the dvd drive it’s sideways and generic
You have to snap disc in
Love the compact size
Date published: 2021-04-07
Rated 5 out of
5
by
carollynn 1111 from
The HP Pavilion Desktop - TP01-0145m 3UQ
I bought it about a month ago and it's such a relief to say I have no complaints whatsoever! So far, so good. Thank You Hp Store Carol Bloomfield
Date published: 2021-03-28
Rated 5 out of
5
by
Ellen M from
Greatest deal ever!
What could be better? If I don't need it, my money is refunded at the end of the 3 year period. So it's there if something comes up, but doesn't cost me a penny if I never use it. Most extended warranties are just money down the drain. You pay for it and so often you don't need the coverage. With the money-back guarantee, you only pay for it if you use it. Can't ask for more than that.
Date published: 2021-03-26
Rated 1 out of
5
by
Big Poppa from
Big Poppa
purchase this desktop and the three-year package warranty and the desktop is working fine , but the 3 yr warranty wasn’t added to the packages
Date published: 2021-03-16
Rated 1 out of
5
by
Disgusting from
Poor order procedures
When you canceled two computers you didn’t issue credit for the 3 year protection plan. Finally got credit after multiple calls. Did not get credit for the Microsoft package since it was non refundable. So I ended up paying for HP mistake and something I never received
Date published: 2021-03-15
Rated 5 out of
5
by
IzaanA Azaz from
Great work
Great work good customer service nice nice company
Date published: 2021-03-14
Rated 5 out of
5
by
Bob Kelley from
Great features
I purchased this a couple of weeks ago to replace my Lenovo ThinkCenter and am very pleased with the unit
Date published: 2021-03-11
Rated 5 out of
5
by
Geo99 from
Compact unit
Takes up less space , no clutter very clean setup .
One power plug for the system
Date published: 2021-03-08
Rated 5 out of
5
by
Jackie16 from
Hp 3 year protection plan
I had to get a new computer and I wanted to extend the warranty. I needed this for my personal use and for my job.
Date published: 2021-03-08
Rated 5 out of
5
by
Birthdaygirl from
Great Desk Top Computer
This is the third desk top computer I have purchased directly from HP over the last 15 years and as usual, I'm very satisfied with my purchase. This model is sleek, the screen size is plenty big. This model meets my needs.
Date published: 2021-03-01
Rated 4 out of
5
by
mikeyfive from
protection plan
glad I bought the care package , although hgave not seen follow-up information regarding same. will rate high below but its a bit early .
Date published: 2021-02-09
Rated 5 out of
5
by
BetsyBoo from
Good value l!
Good value for your money. One of the reasons that we purchased the computer.
Date published: 2021-02-06
Rated 5 out of
5
by
Jesse42 from
Good buy
Good buy for protection plan. Have not needed to use it and hope I don't.
Date published: 2021-02-05
Rated 1 out of
5
by
G Holmes from
Not activated
I received an email a month ago, stating that 'HP registers the service on your behalf'. I checked on the website yesterday - no Protection Plan.
After waiting for 20+ minutes to speak to a support agent, she transferred me to Care Pack support - another 20 minute wait.
This agent informed me that I hadn't registered the product. Another 20 minutes for her to ask for all the information I had already provided with the original purchase - and which is already in my profile.
Come on, HP. Is this the best you can do?
Date published: 2021-02-02
Rated 2 out of
5
by
ThPC from
Windows10 is crap I can't even sign in!
After initial set up Windows10 won't let me sign in. HP should consider something else. Overall a complete bummer
Date published: 2021-01-24
Rated 5 out of
5
by
Chuck L from
smooth working
runs great works great .Real neat computer for the money.
Date published: 2021-01-24
Rated 4 out of
5
by
peggor from
Great
I bought this over a month ago and love it. I'm glad I looked into it.
Date published: 2021-01-15
Rated 5 out of
5
by
dnm56 from
Great product for our new computer!!
We bought this with our new computer about a month ago and am glade we did as it was/is a great value for the price!!1
Date published: 2020-12-31
Rated 4 out of
5
by
shadow32696 from
Easy setup
I bought an all in one computer and it is very good. It was easy to get started on and is very fast. The price could have been better but it was the best that I could find.
Date published: 2020-12-31
Rated 1 out of
5
by
ANN MARIE MARTINELLI from
HORRIFIC TECH SUPPORT
HP SUPPORT IS HORRIFIC. SPENT 4 HOURS ON THE PHONE ON MONDAY, TRANSFERRED TO NUMEROUS DEPARTMENTS, NO ONE KNOWS WHAT THEY'RE DOING AND I RECEIVED NO ACTUAL HELP AND THEN WAS TOLD I WOULD HAVE TO PAY EXTRA FEE TO HAVE SOMEONE HELP ME WITH A SOFTWARE PROBLEM.
Date published: 2020-12-24
Rated 1 out of
5
by
mike091950 from
Where is my computer??
I bought the agreement over two weeks ago with the new computer. I have not received the computer yet. Assume the agreement will be good.
Date published: 2020-12-21
