DIGITAL
- Coverage begins day of PC purchase
- Drop and spill protection
- Absolute Theft Protection
- Reliable support 7 days per weekSee all Specs
HP 3 yr w/Accidental Damage and Theft Protection for HP 15 17 is rated
out of
5 by
135.
Rated 1 out of
5
by
SusanCnoHP from
Failed on setup
When the machine broke on initial setup this is pretty useless -- new standard for HP
Date published: 2024-06-24
Rated 1 out of
5
by
Anonymous from
Care Pack purchased, but not added to my computer
I have been charged for the Care Pack, but it isn't associated with my computer, nor have I received the enrollment for the theft protection that was supposed to arrive 7 days after purchase. Automatic search for Care Pack doesn't find it. Have I wasted $128?
Date published: 2024-02-04
Rated 5 out of
5
by
Carol the teach from
HP policy
Haven't gotten my laptop yet, but have used this feature. It is great.
Date published: 2024-01-18
Rated 1 out of
5
by
Blkbutterfly from
Disappointing
After 3 weeks, have yet to receive the registration confirmation and still haven't heard back from support. HP's customer care never fails me at disappointment. Great laptop, horrible service.
Date published: 2023-12-19
Rated 1 out of
5
by
not a windows 11 fan from
windows 11 worthless junk
In the middle of trying to set it up It disconnected from Wifi and I have not been able to reconnect it. It is probably a result of one of the dozens of unwanted programs that come with Windows 11. I was trying to remove Bing from the taskbar. I hope that in the future major manufacturers like HP will pressure Microsoft to make all the windows programs optional
Date published: 2023-12-11
Rated 5 out of
5
by
Anonymous from
Great Value for 3 Years of Coverage
Although I purchased the 3-year HP Care Pack w/Accidental Damage and Theft Protection for my HP Envy PC at the same time of my order of my pc, my HP Support Assistant program on my new Envy PC still only shows 1 year of warranty protection, not 3. If someone with HP reading this could update HP's records so that the Support Assistant shows 3 years of warranty coverage this would be appreciated. My computer hasn't had any performance issues or damages to it, so this has not been an issue. So far so good. To get this kind of warranty added on for only about $100 more looks like a real deal whether I have to use the warranty for extra services or not.
Date published: 2022-02-01
Rated 5 out of
5
by
Citystreets32 from
Accidental damage and theft protection
Haven't used, hope I don't need to, but seems like an obvious choice.
Date published: 2022-02-01
Rated 5 out of
5
by
Delle from
HP laptop
So far I love and enjoy using my laptop. I wished that I had a handbook or guide to help me learn more about my HP. At some point I can probably go online and print or download one.
Date published: 2022-01-27
Rated 2 out of
5
by
Glan from
HP is clueless. Poor information & poor processes.
Timer/countdown appears to have started without receiving the laptop! Documentation on protection was minimal at best during process of purchasing product (can't even search their site). Toshiba does a fantastic job at providing this detail on their warranties.
It's also poor judgement on HP's part to send this request for feedback - before the customer has the product being protected... nor have they had a chance to even use the warranty features.
Just lack of smart decisions in the web/marketing field makes me question my decision to go HP instead of Toshiba.
Date published: 2022-01-19
Rated 3 out of
5
by
Anonymous from
Average Coverage
For about the same price, other laptops I have purchased came with service/support in addition to the theft/damage coverage for this same time period. I would place this protection as merely average, nothing special.
Date published: 2022-01-08
Rated 5 out of
5
by
RJ5167 from
Well defined coverage
Easily read and understood. Hopefully I won'd need the coverage.
Date published: 2022-01-04
Rated 2 out of
5
by
Clark m from
Recent HP printers don't work
Bluetooth yo this printer is non existent. WiFi connectivity is hit and miss. Unless you are planning to plug it into your computer directly dont buy an HP printer.
Date published: 2022-01-01
Rated 5 out of
5
by
Crewsietx from
Great experience
Laptop ahead of est delivery. Easy to setup. Impressive
Date published: 2021-12-27
Rated 5 out of
5
by
Anonymous from
Happy and Satisfied.
I truly appreciate the prfessionalisim. I have oredered a few products and I am very happy with all of them.
Date published: 2021-12-26
Rated 5 out of
5
by
SaraDoe from
Protect Computer Investment
I read all the conditions regarding a possible future claim and hope there will be no reason to use the 3 yr care package. I always get a care package for new laptops or computers because one never knows and I think it is a good investment like insurance that you hope you do not have to use. The care pack seems to be straighforward and I would recommend it. If I have to use it I will try to edit or add to this review.
Date published: 2021-12-21
Rated 5 out of
5
by
RicksAvalanche from
Best safety net
The best thing you can do to protect your Hp purchases! The warranty and customer service is great!
Date published: 2021-12-21
Rated 1 out of
5
by
Ccee from
It is not worth all the hassle for a crap laptop
It is terrible. I need to return it!! It doesn’t work and very very slow processing. For i7 it is slower than my i5.
Date published: 2021-12-20
Rated 5 out of
5
by
MJG1 from
HP rocks
I really love the extended warranty, especially the part where if you don't use it, you get it back. Since the laptop was custom built, I cannot comment on it as it is in transit.
Date published: 2021-12-18
Rated 4 out of
5
by
Anonymous from
It's alright...
While nothing is wrong with the hardware, I have noticed that it is loading sites and pages at a noticeably slower speed.
Date published: 2021-12-17
Rated 1 out of
5
by
Foxe from
Not Good for Gifting!
Would not recommend purchasing this if it's a gift. Purchased an HP laptop and this care pack as a Christmas gift and when I asked how to change my info to recipients' info, was told it couldn't be done. Being that HP is a computer company they should be able to easily change such simplistic data and I find this ludicrous!
Date published: 2021-12-16
Rated 5 out of
5
by
Michail from
HP Laptop
My only worry is that the laptop came from China. It is a matter of security. I don't trust the Chinese at all.
Date published: 2021-12-14
Rated 5 out of
5
by
FelicityM from
Great buy!!
I only had my laptop 2 weeks before the screen cracked and I needed to be repaired. They sent out a loaner laptop in order for me to be able to keep working until my laptop was finished. All in all I was only without my laptop for a week. Exactly customer service with prompt shipping.
Date published: 2021-10-05
Rated 4 out of
5
by
KenII from
HP. Computer
Like the computer but the screen has a lot of Glare.
Date published: 2021-09-27
Rated 5 out of
5
by
bgray1369 from
Awesome for a first laptop!!!!
very easy to navigate and learn on. Perfect for my homework and doing school online!
Date published: 2021-09-15
Rated 3 out of
5
by
no joy from
Great features poor microphone
I bought this a month ago and just discovered poor microphone reception, especially on the right side, while using zoom. Both microphones work well if positioned directly in front of computer but delayed garbled sound when head is slightly turned away. doesn't qualify for damage or theft protection.
Date published: 2021-09-03
Rated 5 out of
5
by
k8ekat from
Great computer!!!
It will be great for my son at his first year in college!!!
Date published: 2021-07-30
Rated 5 out of
5
by
Drumdr54 from
Better keyboard, better sound
This model is a pleasant improvement over my previous PC.
Date published: 2021-07-11
Rated 5 out of
5
by
Bib B546 from
Great value
HP provides a great product and I do not expect to need component warranty repair. The accidental coverage is fantastic. The refund if no repairs are needed in the three year period makes it a better buy.
Date published: 2021-07-03
Rated 5 out of
5
by
Auro02 from
Great feature
I buy this a month ago for a good price. I give 3 start because I not receive the laptop yet.
Date published: 2021-06-13
Rated 3 out of
5
by
Kfrog1 from
Only 3 month warranty, no keyboard light up
I thought all laptops came with backlit keyboards, but they don't. Good to know. Also, it's sad HP stands behind their product for only 3 months, that's sad
Date published: 2021-06-06
Rated 1 out of
5
by
sandie3330 from
Care plan
I am disappointed that the care plan is already here but the computer will not be here for a while yet. Computer should arrive before the care plan!
Date published: 2021-04-19
Rated 5 out of
5
by
Lcastro151 from
Easy to purchase
When I purchase my product the warranty was easily accessible with all the details necessary to make the decision
Date published: 2021-04-07
Rated 5 out of
5
by
Colberttr from
Improvement over my old HP
This is a mix of a PC and tablet. I like the functionality of this PC.
Date published: 2021-04-06
Rated 5 out of
5
by
Cammi from
Great laptop
Got everything I wanted in my laptop. Works great. Now retired, this laptop will be beneficial in my keeping track in my next adventure- jewelry making.
Date published: 2021-03-18
Rated 5 out of
5
by
VIP1 from
Perfect Add on
This is a perfect add on to a laptop. With the feature of theft protection its a must buy with laptop. I recommend this to everyone out there
Date published: 2021-03-13
Rated 5 out of
5
by
46Roger from
Piece of Mind
I bought this when I purchased my laptop. I won't worry about losing any data.
Date published: 2021-03-06
Rated 3 out of
5
by
Ralphie54 from
It works well but...
I bought this thinking it was an American company, but guess where the laptop came from? Efing China!! Never again HP.
Date published: 2021-03-06
Rated 5 out of
5
by
Baphometsboy from
Thankful for protection
First laptop I’ve ever bought, desperately needed something that would keep my new pc safe for years to fome
Date published: 2021-02-01
