Rated 1 out of
5
by
Anonymous from
Crete card fraud purchase
This product was purchased by credit card fraud. No one bothered to do any kind of check for an expensive purchase such as this.
Date published: 2024-12-26
Rated 3 out of
5
by
Fatmom from
Battery Life
The battery life is about three hours. The protection still allows foreign antivirus programs (McAfee) to interfere with my computer
Date published: 2024-12-07
Rated 4 out of
5
by
WTFHP from
A for the laptop, F for HP
The laptop gets 5 stars - it's beautiful, fast, has excellent battery life, and is the perfect size for me. But as a first-time HP buyer, I will really have to think about whether I shop with them again. The PC showed up several days later than the original ETA, and it was shipped with the SIM card tray missing. Not knowing this, I looked for instructions on how to insert the SIM card into the slot, and ended up just going for it. My SIM card got stuck, and I had to send the PC back to HP for warranty service after explaining clearly what I needed to HP support. On the service slip, I wrote that the PC had no SIM card tray and needed one. I also needed them to get my (active) SIM card out of the slot, and I asked for it to be returned to me. After missing their own deadline again, HP sent the PC back to me, still without a SIM card tray, and with my card missing. I called support again, and after 90 minutes on the phone, the lead had left for the day, and I was told to check back in the next week. In the meantime, I have emailed the suggested address twice to check on my deadlines and request faster return shipping as a small reparation for a bad experience on a laptop that cost nearly $2K, but there has been no response. Today I am approximately 70 days past the original estimated delivery date, and I still do not have the ability to use the PC's WWAN/cellular service as advertised. HP clearly does not care about its customers other than revenue - this has been evident every step of the way. I strongly caution anyone looking to purchase from HP.
Date published: 2024-12-02
Rated 5 out of
5
by
Beav2 from
860 Elitebook
Good quality, nice touch screen, good performance
Date published: 2024-11-10
Rated 4 out of
5
by
sskmah from
Great Computer Very Poor Customer Service both online and in-person.
The computer itself is a great computer. The experience of buying it was lousy! I have several accounts over several HP domains. I have been attempting to consolidate them or get rid of old one and all of the automated logins that go with them. It takes forever to get to a sales rep,if you get to one at all, that understands your needs and can pair you with a computer that does what you want it to do. I spent four hours yesterday on hold waiting to register my new computer since it can not be found in the system. I finally got disgusted and hung up, so my computer is not registered. Not playing around with an AI prompt system to get to an actual English speaking and understanding rep would be a better option.
Date published: 2024-11-09
Rated 2 out of
5
by
Blurb from
Meh.
Overheats and lags. But gets what I need done most of the time and was on sale.
Date published: 2024-10-06
Rated 1 out of
5
by
HarlanJ from
Keyboard stopped working
Buy a different brand
Date published: 2024-10-06
Rated 5 out of
5
by
Sean4851 from
Another Great HP Experience
Once again, thanks to our HP rep Greg S. for taking great care of us. Our team loves these business class notebooks and the HP docking stations. Another happy machine in our 100% HP office!
Date published: 2024-09-19
Rated 3 out of
5
by
TL Smith from
Electrical Engineer
- I ordered a spare power cord when I ordered the elitebook, the cord that came didn't work for this device. I gave it away.
- Every now and then the ports on the side of the elitebook quit working (the remote mouse or charging things) then comes back a couple days later. Not sure about that yet?
Date published: 2024-09-12
Rated 5 out of
5
by
aboone from
Great Laptop for business
So far this laptop is awesome! The ram and speed is a huge upgrade from my previous desktop at work
Date published: 2024-09-04
Rated 5 out of
5
by
Anonymous from
HP EliteBook 860 16 inch G11 Notebook PC
Our staff is pretty happy with the equipment.
Date published: 2024-08-23
Rated 2 out of
5
by
DMF ATG from
Not impressed
Moves slower than my last computer. I am not impressed, just frustrated.
Date published: 2024-08-22
Rated 5 out of
5
by
Eric F. from
Love my EliteBook 860
Love the EliteBook 860, especially the touch screen (which helps me move quickly through large documents) and the large display. Given that they eliminated the mouse button in the middle of the keyboard, I use a external Logitech ergonomic mouse, which, along with the touchscreen option, makes navigating seamless. The computer is super fast and integrates great with my HP enterprise and local printers. Highly recommend it.
Date published: 2024-08-05
Rated 3 out of
5
by
SSYY from
Good. Not bad. Not great.
It’s ok. Not bad. Not great. Disappointed in many of the performance aspects while using browsers. Other computers on the same sites are much faster. It’s def the processor.
Date published: 2024-08-02