ENERGY STAR | Business
HP EliteBook 865 16 inch G10 Notebook PC
Screen Size16
- Windows 11 Pro
- AMD Ryzen™ 7 7840HS (up to 5.1 GHz max boost clock, 16 MB L3 cache, 8 cores, 16 threads)
- 32 GB memory; 1 TB SSD storage
- 16" diagonal WUXGA display
- AMD Radeon™ GraphicsSee all Specs
HP EliteBook 865 16 inch G10 Notebook PC is rated
out of
5 by
21.
Rated 5 out of
5
by
sabitoff from
Nice looking
Excellent Laptop, fast and nice looking and also comfortable
Date published: 2024-06-05
Rated 5 out of
5
by
Houma Notary from
HP never disappoints!
Great laptop
Date published: 2024-04-07
Rated 1 out of
5
by
Iyana from
Disappointed!
I purchased a business laptop on HP online and my package arrived dented and without a shipping box. They literally shipped a $2,000 laptop without any packaging! The front of the laptop cover has several dents on the outside like it was hit several times with a hard object. So I am pretty sure I received someone else's returned item which I am very unhappy about for the money I spent, I expect to receive a New and unused product. Also, the online description did not clearly highlight that the laptop is not touchscreen which is a major downgrade from my previous laptop.
So far I've had the laptop for 3 weeks and it does a lot of glitchy things, like the screen will turn blue/black with those pixelated blocks and it seems to not respond to keyboard inputs or mouse movements occasionally (which makes since considering the laptop is dinged up probably from it being shipped without protect packaging).
I am very disappointed in my purchase and overall experience. I will not be buying anymore HP products or recommending HP to any of my clients or peers in my professional network.
Date published: 2024-03-28
Rated 5 out of
5
by
APSM from
Excellent value for office use.
So far this has been a great machine, especially for the price. It has all the power we need, it's fast, light and has a good screen. Coupled with the dock, a great addition to the office.
Date published: 2024-01-25
Rated 4 out of
5
by
Ole grouch from
Previous HP laptop configurations not supported by this notebook
After having my notebook for a little over a week, I am pleasantly surprised on its features. I have noted only one negative point. On my two previous HP laptops, I used one of the HDMI ports to drive a cooler deck (I believe this contributes to the extended life of these laptops). On this unit however the single HCMI port would drive the cooler deck when the notebook is turned on, but when the notebook is turned off the cooler deck would momentarily turn off and then on again. I initially used the manual power switch on the cooler deck to turn it off. I contacted the HP technicians and they informed me that the HDMI port could not be used in this manner. I adjusted my configuration to adding a 115V to 5 volt converter with HDMI socket and a 115V extension card. Now I have a cooler deck that is electrically isolated from the notebook. Downside is I must manually use a manual switch on the cooler deck to turn it off and on. I can surmise that more HDMI sockets are more capable and available on larger HP laptops. Had I known this quirk, I probably would have purchased another unit. I am good.....and looking for 3+ or more service from this notebook .....and the HP technician support is excellent in resolving issues.
Date published: 2024-01-17
Rated 4 out of
5
by
sphinxrb from
OK, but performance-response time a bit slow
Good laptop, but performance a bit slow in my opinion, for just opening programs like Excel and such. Bases on specs, it should be faster in response time. My 10 year old desktop with SSD drive/HDD combo performs faster than this laptop. Glad I bought it on sale for $1200 and not regular price of nearly $4000!
Date published: 2024-01-16
Rated 5 out of
5
by
O'Neill Consulting from
Powerhouse
This machine is a beast. It was an incredible deal on sale and packs the power of a workstation in a laptop with high end security features included. This serious system is exactly what I need for my consulting business; a high reliability, high performance machine with maximum hacker protection that will help me get desktop performance while on the road. Who else will offer 64GB in a 16" intel laptop with next day service warranty at this price point? HP does it again. Leads the pack with price, power and performance. I probably will order another one instead of my plans for a desktop..
Date published: 2024-01-07
Rated 4 out of
5
by
Bruce in DFW from
Nice notebook but it shouldn't take six weeks to register a warranty upgrade
I purchased a new HP EliteBook 865 G10 with a 3-year Onsite care pack (warranty) upgrade. The display on the EliteBook stopped working after one day. Before being able to return it for a replacement, HP required that I work with their tech support to verify the display was actually dead. Then, I had to ship it back to them - but they would not ship a replacement until they received and verified the display failure. So, another 1.5 weeks went by and they shipped my replacement EliteBook. The replacement system has been working well, and it's a nice system. Two weeks later, I checked the warranty status of the new system - and it still does not show the warranty upgrade. After calling HP twice and getting transferred around a few times, I was finally told that it can take up to SIX weeks for them to register the care packs - even though it was purchased from the HP store! Talk about inefficient...
Date published: 2023-12-28
Rated 5 out of
5
by
Anonymous from
New laptop experience
The set up was quick and easy. I don’t have major issue other than file upload takes a bit during which the laptop is locked.
Date published: 2023-12-12
Rated 1 out of
5
by
Anonymous from
Died
It died 2 days after configuring it
Date published: 2023-12-10
Does the HP EliteBook 865 come with Office installed for Excel and Word?
Hello. Thanks for your question. Microsoft Office sold separately and requires Internet access for activation for this HP EliteBook 865 16 inch G10 Notebook.
Date published: 2024-11-30
There are two AMD Ryzen 7 processor options that appear to be identical, yet there is a 50 dollar difference between them. can you help me understand the difference?
Thank you for your question! The two processors in question are different. One is an HS processor and the other option is a U processor. In AMD Ryzen processors, an "HS" processor signifies a higher performance level compared to a "U" processor, meaning the HS is designed for better performance while still maintaining relatively good power efficiency, making it suitable for thin and light laptops that need more power for tasks like gaming, while the "U" processor prioritizes battery life and is optimized for ultra-thin laptops with lighter workloads.
Key points about HS and U processors:
Power Consumption:
HS processors typically have a higher Thermal Design Power (TDP) than U processors, allowing them to draw more power and deliver better performance.
Use Case:
HS processors are often found in thin and light gaming laptops, while U processors are best for ultra-portable productivity machines.
Performance Level:
An HS processor will generally outperform a U processor with the same core count due to its higher power allowance.
Date published: 2024-11-25
Is the outer part of the computer metal or plastic?
This HP EliteBook has the new HP premium ultraslim design with precision-crafted all-metal chassis for a premium look and feel.
Date published: 2024-06-22
Is this. Laptop a good option for graphic designing 2024
That would depend on the software you want to run. For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. This unit also does not have a GPU which would limit what you can do with graphic design.
Date published: 2023-12-13
Hello, I've purchased this EliteBook 865 G10 with AMD pro 7840u, from online store, and I've noticed that mine comes with a touch screen, with no information about its nits, I was wondering if I can change its screen to the 400 nits, later if it was dim?
The touchscreen model is 250 nits. As far as changing the screen, you may want to contact HP Support https://support.hp.com/us-en to see if what your options are.
Date published: 2023-10-19
Can you tell me how to active the 5MP IR camera on this laptop? The setting has been useless.
Thank you for your question! For assistance with this contact HP Tech Support at this link: https://support.hp.com/us-en
Also, if you are using third-party software such as Teams, Zoom, xSplit, etc, it is recommended to contact their technical support as well. To ensure the camera is working on your PC open the camera app and that should activate the camera.
Date published: 2024-11-25
What is the country of origin for the LAPTOP product 8F838UA#ABA ?
HP uses many different manufacturers in many different countries. Unfortunately, where a certain product is made cannot be pinpointed by this HP QA forum.
Date published: 2023-10-31
Like this computer but I don't need 2 USB-C ports and would rather have 3 USB-A ports. Most importantly I need an Ethernet port for hardwired networking. Are these options?
Thank you for your question! The ports are not customizable on this HP EliteBook 865 16-inch G10 Notebook PC. USB-C hub would be able to provide more USB-A ports and can be purchased from many of our retail partners.
Date published: 2024-05-23
