ENERGY STAR | Business
Engineered for SustainabilityHP EliteBook 865 16 inch G11 Notebook PC with 3 Yr Warranty & Wolf Pro Security
Screen Size16
- Windows 11 Pro
- AMD Ryzen™ 5 8540U (up to 4.9 GHz max boost clock, 16 MB L3 cache, 6 cores, 12 threads)
- 16 GB memory; 512 GB SSD storage
- 16" diagonal WUXGA display
- AMD Radeon™ 740M GraphicsSee all Specs
HP EliteBook 865 16 inch G11 Notebook PC with 3 Yr Warranty & Wolf Pro Security is rated
out of
5 by
11.
Rated 1 out of
5
by
Experience was a disaster from
Disaster with EliteBook
Bought an EliteBook...the machine lasted for one week and died. I contacted support 3 times...was told to reimage the hard drive. When I started the reimage, the EliteBook died completely. Dead. No boot up...nothing. I contacted returns and was less than impressed. Bureaucracy...FedEx shipping label coming to me to ship machine back. Never arrived, nothing. Two emails...oh...do you want a new EliteBook?? What?? I've learned my lesson people, just get FedEx to email the shipping label so I can get rid of this thing and move on. Horrible experience.
Date published: 2024-12-31
Rated 1 out of
5
by
Anonymous from
HP STOLE MY MONEY AND NEVER SENT ME MY LAPTOP
HP STOLE MY MONEY AND NEVER SENT ME MY LAPTOP. The fact that you have the AUDACITY to ask me for a review of my purchase when I HAVE NO LAPTOP is DISGUSTING. I've called 15-20 times trying to get my order straightened out, but was LIED to by HP Rep after HP Rep, manager after manager.
First you ship me a used/broken laptop when I buy NEW, then you FAIL to send me a replacement. I was promised tracking # MULTIPLE TIMES which NEVER CAME. I was promised my order would be cancelled and a NEW ORDER would be placed, but that NEVER HAPPENED. HP IS A SCAMMER AND A THIEF!!!
Date published: 2024-12-31
Rated 1 out of
5
by
Biz_User from
Cannot contact support because of INVALID serial number. They're using old serial # for new product
INVALID Number
Date published: 2024-12-05
Rated 5 out of
5
by
Moralesp from
Great Computer !
I really love my new HP EliteBook! I was in a haunt for a computer that was good for Architecture Software like Cad and Revit. I am glad it works for my educational needs. I really recommend it !
Date published: 2024-09-29
Rated 1 out of
5
by
Frustrated buyer... from
Make a wish for a valid laptop serial number!
The serial number on my new laptop is considered invalid by HP support, so I cannot initiate a support chat or phone call. HP support seems most concerned with me proving I actually purchased the PC and it actually has the serial number. After providing the requested documentation, I am now getting radio silence. I'm beginning to regret this purchase.
This is my second attempt to get it corrected. The first support person said wait a few days (it has been weeks), and if not corrected I could return the laptop. The laptop works fine (except for some annoying fan noise), so it seemed that an extreme option.
Anyway, I'm not feeling the love from HP support, so take that into consideration for any potential purchases. Also, it is irritating to have to nag them, I wish they would take the lead and provide progress and status reports.
Date published: 2024-07-22
Hello, I would like to buy this laptop. How do I know I will not have the same serial number issue identified by a user in the Q & A or reviews section ? Also can the hard disk drive be upgraded to 2TB ? Please clarify on the adjusted proce if yes.
Thank you for your question! Each laptop that HP makes has its own serial number. The maximum hard drive on this customizable HP EliteBook 865 16-inch G11 Notebook PC is 1TB. This HP EliteBook 865 16-inch G11 Notebook PC features an expansion slot for a user upgradeable 2nd SSD.
Date published: 2024-08-29
Can this laptop also have a dvd/cd writer drive
Hello. Thanks for your question. No, the HP EliteBook 865 16 inch G11 Notebook PC (A44LPUA) does not come with a built-in DVD/CD writer drive. However, you can use an external USB DVD/CD writer.
Date published: 2024-10-05
