Rated 5 out of
5
by
Anonymous from
Slow start but good machine now
Now that it's all loaded and my files transferred I am really enjoying my new laptop. I had BestBuy help me. The microsoft program crashed when they loaded worked on it so it had to be reloaded. Now it's all fine.
Date published: 2025-02-13
Rated 3 out of
5
by
GinaMo from
Still waiting on replacement laptop. It’s been 2 weeks.
Worked great for 1 week until I tried the HDMI port and it didn’t work.
Date published: 2025-02-13
Rated 5 out of
5
by
RockyA from
Love it!
This is the second laptop I have purchased directly from HP. I talked to the gentleman that I purchased this laptop from and he recommended the one I bought as it was very easy to use and had exactly what I needed with no extras that I don’t use and didn’t want. He never tried to upsell me on things to make more profit and helped me to add the things I did want to add such as McAfee security.
Date published: 2025-02-13
Rated 5 out of
5
by
Rivest from
LOVE IT
Absolutely love the large screen and fast speed.
Date published: 2025-02-10
Rated 5 out of
5
by
M. Nave from
Good computer but no service provided!
Like computer. However, I needed help with set up and called HP. I was unable to get any help. I was told about what I considered an expensive service I could purchase from HP to get assistance. To me assistance should be provided after purchasing a computer, monitor, keyboard and muse! I paid enough to have gotten service on this purchase!
Date published: 2025-02-09
Rated 1 out of
5
by
LOYAL RETURNING CUSTOMER from
HP IS NON-RESPONSIVE TO CUSTOMERS EMAILS TO RESOLVE ISSUES
Very disappointed in the lack of response to resolve my issues
Date published: 2025-02-08
Rated 5 out of
5
by
Anonymous from
New Hp
So far working great
Date published: 2025-02-06
Rated 5 out of
5
by
Bigdog9519 from
Great Laptop
Very nice computer that is exactly what I was wanting, and the price was reasonable.
Date published: 2025-02-05
Rated 3 out of
5
by
Carolyn in FL from
Not Thrilled...
It's been about one month since I received my new HP laptop. I did research for months before deciding on this one. I was surprised that this laptop is smaller in size than the Acer 17" I had before. The screen is 17" so that's good. It just doesn't have as much space around the touchpad that I prefer, and my wrist cramps often as a result. The touchpad is not easy to use. I tried adjusting it to respond better but it still is not as easy as my Acer was. I've also noticed that I have to touch in the center of the pad specifically to get a response; this is the first laptop I've owned where the pad doesn't respond any place you touch it. The laptop has frozen at least half a dozen times and I cannot use any method (ie: cursor, Cntrl/Alt/Delete, Shift/ Alt/ Delete, Escape button) to bring up Task Manager to stop programs from running. I have no idea what's causing the freezing as I am not tech savvy. I ran Defrag and HP Support programs on all systems, and ran a security software check- all checks out fine with the Support systems. Needless to say, I feel very disappointed that I paid $1,000+ for this new machine and I am having these difficulties with it already. I am still unsure if I like it or not.
Date published: 2025-02-04
Rated 5 out of
5
by
Jose A. from
Happy Repeat Customer
Going on my 3rd HP laptop and am enjoying my newest purchase. HP's website is a great place to build or buy your computer, easy to navigate pages and ordering is really easy.
Date published: 2025-02-04
Rated 2 out of
5
by
Old Sailor from
ENVY laptop 17"
1) This is my 5th HP laptop over the years. It was a black Friday order.
2) The box arrived directly shipped from China. It came on time.
3) There was hardly any documentation or guide
4) Setting up was more complicated: Windows was barely installed, and it did a lot of more installing before becoming ready to use.
5) The letters on the screen randomly would become vertically striped, then recover. Evidently the laptop was not checked before shipping. I am dealing with it to fix it.
6) The laptop came with bloatware. It took a while to clean.
7) The speed, the keyboard, and the screen are excellent.
8) Next time I will buy from a local store, tested and ready.
Date published: 2025-02-04
Rated 5 out of
5
by
Anonymous from
Excellent Photo & Video editing laptop
Love everything about this laptop, its fast, very fast, i mostly use this for editing photos and videos with some gaming on occasion and it has increased the speed of editing exponentially. The touch screen which i never had before has proven useful. The only thing i would add is a sd card slot, i have to use an external sd card reader which is a little bit of a inconvenience. i have really enjoyed that the laptop has plug ins for my phone cord and it also charges from either a usb or c type cord. highly recommend this for gaming or editing photo and videos.
Date published: 2025-02-02
Rated 4 out of
5
by
Laptop reviewed from
Most problems went away with this purchase
My old HP laptop needed a new battery, was very slow and was falling apart, literally! Norton says it has broken registries, but won't fix that problem. This new one is better in all respects except Norton says it has broken registries. I do like the feature that recognizes my face to allow me in!
Date published: 2025-01-28
Rated 4 out of
5
by
Kevin J G from
Maxiumum volume too low and audio sounds muffled, lacking highs
Overall it is a great laptop. The only thing I don't like about it is the audio is too quiet and sounds muffled, lacking high frequencies. If I plug in headphones or use a bluetooth speaker, it sounds fine but the built in audio is quite poor. My mom got an HP laptop 6 months ago and complained about the maximum volume is much less than her old Dell laptop so she always uses her bluetooth speaker. She is 90 so I thought it might be her age until I got my laptop. I'm only 63 and still have relatively good hearing. My HP laptop from 6 years ago had quite good sound volume and quality. I am very disappointed. The rest of the laptop is a significant improvement from my old HP laptop but not the audio.
Date published: 2025-01-27
Rated 4 out of
5
by
RCFlyer from
Very Nice Laptop
Very nice laptop. My wife and I are in our seventies so a large screen is a must. I have seen reviewers mention the lack of setup instructions and that is definately of concern if you are not a little computer savey. The setup went well. The only difficulty I had was "activating" the extended warrantee. All in all, not a bad experience.
Date published: 2025-01-26
Rated 5 out of
5
by
Sipseykid from
HP - Excellence Personified
The speed of the processor in moving about within the software is unlike anything we have experienced. The imagery is sharp and clear and the large screen is a pleasure. The keyboard is positive with a light touch. The new windows operating system will take some time to master but it is a vast improvement. HP’s customer service was very helpful in assisting a refund for software that we mistakenly bought. Overall we are extremely pleased with our purchase as have been with each of the prior HP notebook computers that we have owned.
Date published: 2025-01-25
Rated 5 out of
5
by
jmoskowitz6 from
Great home laptop.
My wife is happy with the speed and flexibility of this laptop. She uses it mainly to track our finances with Quicken and to manage out finances.
Date published: 2025-01-25
Rated 2 out of
5
by
Viktor A from
Not impressed with the performance.
This is my third Elite laptop and the worst one. Besides big screen nothing stands out. The intenet midule works super slow. Some pages might not be responsive for a while. When i contacted support they said that this is not a laptoo issue but preinstalled software and offered a $99 consultation. I bought a laptop with all standard features inclding internet connection. Why should i pay for it.
Date published: 2025-01-23
Rated 5 out of
5
by
Mrs. King from
Worth every penny
Got this for my wife and she absolutely adores it. Fits all her needs and then some. Highly recommend.
Date published: 2025-01-22
Rated 5 out of
5
by
Long time Dell user. from
The Best Upgrade!
Great value, perfect size, just what you need in a new computer!
Date published: 2025-01-20
Rated 1 out of
5
by
Bodean from
Junk
I’ve had problems with the screen going black and at that time you have problems Xing out to shut down. This computer has major problems I don’t recommend it.
Date published: 2025-01-18
Rated 5 out of
5
by
Will1941 from
Great product for the price
The HP Envy I purchased was a good buy. It is fast and so for is working great.
Date published: 2025-01-16
Rated 1 out of
5
by
Naples Florida from
Terrible port connections and operation
While the primary functions of this HP are working correctly, several of the ports on the left side of the case work inconsistently. The HDMI port (#10) worked properly during the first week when I had the laptop, but it doesn't work now. (The LP Monitor to which it is connected still works correctly with another laptop I own.) The USB-C ports #11 and #12 also work well sometimes but not always. Are there loose port connections? Horrible HP quality control!
Date published: 2025-01-15
Rated 4 out of
5
by
Headaches in Georgia from
Glare Problem with HP Envy Laptop Display
This laptop seems to be great buy so far (I've only had it for about 1 month), BUT it has one major problem -- the highly polished glass on the display screen. The two previous laptops that I have owned were equipped with matte glass display screens, so I did not have any experience with the type of display on the HP Envy. The glare from the polished glass screen is BAD. It gives me eye pain and headaches after more than 1 hour of use. I did NOT have this problem with my previous matte glass screen laptops.
I have tried HP's suggestions to minimize the glare (use Night Mode display setting, change the angle of ambient room lights, etc.) and while these suggestions are somewhat helpful, they don't completely eliminate the problem. I am going to purchase one or two types of glare-reducing film covers for the screen to see if they can help.
In the future, I will pay careful attention to the type of glass on the display screen of any laptop that I might want to purchase (something I failed to do when looking at the specifications for the Envy). I will NEVER again buy a laptop with a polished glass screen.
Date published: 2025-01-14
Rated 4 out of
5
by
Habababashabadab-7 from
Great Lappy
Fantastic Lappy so far. Only wish it had a darker color option, but that's not important enough to dissuaded me from a good computer.
Date published: 2025-01-13
Rated 5 out of
5
by
Biz Wiz from
Great Quiet & Fast
Exactly as expected. Very quiet and fast. Lots of fast ports and the only thing I would recommend is that it is clear that the thunderbolt port can be used by USB C accessories if needed. :)
Date published: 2025-01-13
Rated 2 out of
5
by
m johnson from
bye HP
why this is the last
Date published: 2025-01-13
Rated 5 out of
5
by
Cgreen1122 from
Computer
Awesome computer great price
Date published: 2025-01-12
Rated 3 out of
5
by
W Gust from
Difficult purchase process.
It was very challenging and took a long time working with the online agent/AI to get my order placed. It was not user friendly. Could not get any customer service to answer my questions on my order.
Date published: 2025-01-12
Rated 4 out of
5
by
JFlores from
Learning my devices
I'm still in the process of getting to know this new computer, and honestly I'm having a little hard time so, I can't give a true opinion yet
Date published: 2025-01-10
Rated 5 out of
5
by
BHughes from
Happy with my purchase
I am very happy with this computer. It functions as expected and has nice upgrades from my older model. The setup process was the easiest I have experienced and is now similar to setting up a mobile device as all of my files, apps and programs copied from the old computer to the new one. The screen colors are very vibrant.
Date published: 2025-01-10
Rated 3 out of
5
by
Must be a dummy from
Stay away!
Buying experience was a NIGHTMARE! Almost 2 hours on the phone selecting and building the computer. The fool that took my order lied to me about delivery time and then screwed the order up. I didn’t notice until it was shipped while reading the components. Spent another couple hours fixing it and ordered another, then fighting about restocking fee. Then, the other took sooooooo long delivering and couldn’t set it up because the serial number didn’t match the product number. Another lack of accuracy on HPs fault. Then they took an additional two and a half weeks holding my $1000 refund! Do not purchase from these imbeciles.
Date published: 2025-01-10
Rated 1 out of
5
by
Anonymous from
HP Laptops that are built to specifications are a rip off.
I have owned 4 HP laptops for over 12 years. The first 2 were great. The last 2 have been a huge disappointment. They are unreliable and I have to hire tech experts to make them work. I could have sent them back but that is a huge hassle. The last 2 HP laptops are 1 1/2 yrs old and 3 months old. They are worthless unless you have at least a $1,000 to make them work after you spent $1,350.00 for the laptops to be custom built by HP. That means that I bought each HP laptop for approximately $2,500.00. That is not a good deal.
Date published: 2025-01-10
Rated 1 out of
5
by
different nickname from
lousy touchpad
This was delivered on Jan 2, 2025. The touchpad operates sporadically. Sometimes it responds to a tap but often it does not. I use a tap on the touchpad to use the computer, thus the touchpad needs to work right each time I tap it.
Date published: 2025-01-07
Rated 4 out of
5
by
Somebody annoyed by surve from
Better in all but one way
I loved my 2017 HP Envy laptop, and this new one is even better in all but one way. Faster, of course. A sleeker IR webcam (necessary for facial recognition login). Backlit keyboard (much superior to painted-on letters). Numeric keyboard and well-placed cursor keys. Bright screen with great color. The one feature I miss is a DVD player - HP doesn't offer built-in optical disks any more.
Date published: 2025-01-06
Rated 4 out of
5
by
Sailbad the Sinner from
High end laptop
Lots of USB ports. Touch screen works well. Only negative so far is 100w power draw. Machine and charger brick running hotter than I expected. Less than one month owned, so time will tell if heating is a real issue and how well the machine holds up.
Date published: 2025-01-02
Rated 4 out of
5
by
GrandmaGrandpa from
Very nice looking and working laptop
I really like my new laptop. It is much thinner and sleeker than my last one and with the same screen size. I'm not a fan of the power cord placement that puts USB ports behind the cord that sometimes catches the USB thumb drive that I use there. The keyboard is set up pretty much just like my last HP laptop with the exception of the power button that is no longer separated from the keyboard but is actually integrated into the top row at the end of the function keys - a little strange but so far hasn't caused any issues.
Date published: 2024-12-30
Rated 4 out of
5
by
Bravedave777 from
Great business laptop, but a little weighty
Received product a few days after the date listed during purchase. Installation was a breeze and I was able to easily log into my O365 account and set everything up quickly. I've used HP products for over 25 years, and I've not had an issue with them that I couldn't fix. The screen seems a bit top-heavy; however, I did purchase the 17.3" screen, so...I suppose that comes with the territory. I do like the keyboard feel...it's very easy to type on. So far, the battery life is adequate for my needs. I'll need to test the battery out some more to see if it can handle most of a work-day for me.
Date published: 2024-12-26
Rated 5 out of
5
by
Steve n. from
Great hp laptop
My last hp lasted my 8 years- great performance and very durable
Date published: 2024-12-24
Rated 4 out of
5
by
Ms. Achte from
Laptop and Microsoft
The machine is alright and has some cool features but I don't like being FORCED into using Outlook, a gmail account that I clicked "NO" on, and some other things. Microsoft is an extremely INVASIVE creature! Right down to wanting my birthdate? Really?! There is no reason that I can think of why they need that!!!! And I couldn't skip it or proceed setting up without it. I tried half a dozen different dates that it kept rejecting, until I put in my actual date, then I was good to go. If they already knew it then why the ***k were they asking? Not happy about those things at all.
Date published: 2024-12-23
Rated 5 out of
5
by
Child of the King from
Just as the dr. ordered
The Lit up Keyboard is a great asset, the Laptop being so thin makes the placement and using the keyboard really user friendly. It's lightening fast, long battery life. I definitely recommend!
Date published: 2024-12-18
Rated 5 out of
5
by
MancusoMom from
3rd HP glad I stuck with the brand!!
Best HP yet!!
Date published: 2024-12-15
Rated 5 out of
5
by
Paul180 from
HP Envy 17
Great Laptop
Date published: 2024-12-06
Rated 4 out of
5
by
Kim921 from
Power Button Next To Delete Button - Makes no sense
I believe the unit will perform as I expected - but absolutely hate that the delete button is next to the power button in the middle of the keypad and is small. I will never understand why it is positioned in that location. I may return it since it is so easy to miss the delete and I don't want to deal with that on a daily basis
Date published: 2024-12-02
Rated 5 out of
5
by
nailswood from
a good laptop
a good laptop
Date published: 2024-11-18
Rated 5 out of
5
by
TLTho from
HP Envy 17.3
It’s fast enough for me. The only issue I had when setting up was about the third day using it the screen became grainy and pixelated. I shut it down and restarted.and haven’t had any more problems since. Battery life is good, around 6 hours. Haven’t used it much lately but, looking forward to using it more.
Thank you hp
Date published: 2024-11-13
Rated 5 out of
5
by
Realmountainman from
HAPPY HP PURCHASER
I have purchased other laptops from HP and the always were great and never had a problem with them I have and always will purchase my printers from HP and have never had a problem with them until they just go to old and outdated great product will always purchase from them.
Date published: 2024-11-11
Rated 1 out of
5
by
labluvr from
What is advertised as processor speed is not the true speed you receive!
I bought this based on the recommendation of 2 online HP sales people, I explained what my main objectives were and they missed the boat. I thought I was buying a 4.8 mhz processor and it was 1.4. I could get up to the 4.8 with turbo boost but not suggested as it could blow up the processor and I couldn't do it myself. I told them my #1 was streaming softball. You cannot do it on this computer. It was returned
Date published: 2024-11-10
Rated 4 out of
5
by
Elliott 11 from
Improvements Have Been Made
Improvements have been made on the HP Envy when compared to my previous model. The keyboard is well lighted, and the letters is visible during the day. The pinching screen hinge has been eliminated. I would have like one more USB C outlet. However, this is a minor issue.
Date published: 2024-11-05
Rated 2 out of
5
by
Wilmsteph2 from
Laptop issues with new laptop
I had my laptop for about a month and from day 1 i have had nothing but trouble with it already had to send back to find out whats wrong
Date published: 2024-11-02