CUSTOMIZABLE
- Windows 11 Home
- Intel® Core™ Ultra 7 155U (up to 4.8 GHz, 12 MB L3 cache, 12 cores, 14 threads) + Intel® Graphics + 16 GB(Onboard)
- 512 GB PCIe® NVMe™ M.2 SSDSee all Specs
HP Envy x360 2-in-1 Laptop 16t-ac000, 16" is rated
out of
5 by
66.
Rated 4 out of
5
by
Imezb from
6 months No Refund for The One I Returned / No Complaints From One Manager
I bought 2 of these laptops back in July for a couple of managers I work with, and I haven't heard anything good or bad from the manager who decided to keep this laptop. No News Is Good News. One of my managers thought it was a little heavier than he wanted and the screen didn't swivel all the way around like most 2 in 1 laptops, so he decided to have me return it and I bought him a different model.
I bought it through the Lenovo site but it was fulfilled through Best Buy. I liked that I could pick it up on the way to work, and I was able to return one by dropping it off on the way home. Everything seemed normal, when I returned it and got a receipt and a confirmation email that it was successfully return.
A couple of months go by and my finance department reached out saying they never got the money refunded. I reached out to Lenovo support and got bounced around but no resolution. They told me to reach out to Best Buy, the Best Buy said, No you have to get the refund through Lenovo.
I finally got someone from Lenovo to get a ticket put in but then I got an email a few weeks later saying there was a problem and they couldn't refund me the normal way, and sent me an Excel spreadsheet for a Wire Transfer. It looked scary so I reached out to my Financial Department and they gave me the information to fill out the form. I reached out to the support person 3 weeks later because we still hadn't gotten the refund.
I had to spend more time getting it escalated to someone who sounded like they knew what that were doing and pushed it through. It's been a couple weeks since that guy helped me and still no refund 6 months later.
I've never had a bigger hassle trying to get a refund from a company!!
Date published: 2024-12-17
Rated 1 out of
5
by
AJ ST from
Bad charger and no warranty
Can not find warranty and the charger given stopped working after 2 months
Date published: 2024-12-16
Rated 1 out of
5
by
SENIOR REVIEW from
Directions for Setting up
WE SENIORS NEED DIRECTIONS ON SETTING UP
WE WILL PAY FOR THEM !!! The Product hasn’t been used yet for that reason …. While. I wait ….. for SOMEONE ELSE TO DO SOMETHING I COULD DO WITH INSTRUCTIONS !!!!!
Date published: 2024-11-03
Rated 1 out of
5
by
Anonymous from
Warranty probkem
I purchased the lap top in September and yet I am told the warranty expires at n August. When I bought the products I was told I had a year warranty not 11 months
Date published: 2024-10-22
Rated 5 out of
5
by
JT TJ from
Great Laptop
The HP Envy x360 is the only Laptop i used. It came with a fast processor, I hope it last many years as my previous one. It was the perfect size and within my budget. The shipping was a lil slow but it was all worth it.
Date published: 2024-10-02
Rated 5 out of
5
by
world traveller from
HP Envy x360
HP Envy x360 Laptop is just great, fast, powerful, with lots of storage space and memory. this is a great laptop which I use on a daily basis throughout the day and night.
Date published: 2024-09-28
Rated 5 out of
5
by
Is3la from
Worth it!!
Absolutely loved
Date published: 2024-09-27
Rated 5 out of
5
by
Kat L. from
Great for college students
I was looking for a laptop over the summer for back to college and I thought this one was really nice. The screen size, 16 inch, and the 2-in-1 feature really caught my eye and I’m happy with my choice. I decided to customize mine so that it could fit my needs as an Information system’s major. Mine runs with a 32 gb ram so it’s pretty fast for all my excel, word, and other Microsoft needs. I’d recommend to upgrade the nits from the 300 nits. I regret not doing it so much, but I’m okay with it after purchasing an anti glare screen protector. My order came with the MPP 2.0 natural silver pen and as you can see in the photos, I am a big fan. There’s so much room on the laptop screen to take notes and draw if you’re creative like me! I love how big the mouse pad is and it runs really smooth. I love the way the keyboard feels as well. I am truly so happy with this laptop and even though, I’ve only been using it for 3 months, I’m so sure this was the right choice.
Date published: 2024-08-30
Rated 5 out of
5
by
JayCF from
Great buy
Just right
Date published: 2024-08-24
What is the model number for this ho envy laptop?
Thank you for your question! The HP Envy laptop has a model number of 16t-ac000.
Date published: 2024-11-29
what kind of ram dos this have DDR 4 DDR 5 or DDR 5X
Thank you for your question! This HP Envy x360 2-in-1 Laptop 16t-ac000 will have onboard DDR5 RAM. This RAM is onboard the motherboard and cannot be upgraded.
Date published: 2024-04-29
will the stylus pen come with the laptop when delivered?
Hello. Thanks for your question. The HP USB-C Rechargeable MPP2.0 Tilt Natural Silver Pen is included with the HP Envy x360 2-in-1 Laptop 16t-ac000.
Date published: 2024-12-16
is this a touchscreen laptop?
Hello. Thanks for your question. Yes, the HP Envy x360 2-in-1 Laptop 16t-ac000 is a touchscreen laptop.
Date published: 2024-12-04
Does this have a fingerprint reader?
Thanks for your question! The HP Envy x360 2-in-1 Laptop 16t-ac000 does not feature a fingerprint reader.
Date published: 2024-04-08
How many hours does the charge battery lasts for before you need to charge it?
Thank you for your question! As this is a customizable laptop, no battery life information is available. As with all batteries, the maximum capacity of any battery included in the HP Hardware Product will decrease with time or use, and the battery cycle life will vary depending on product model, configuration, loaded applications, features, use, wireless functionality, and power management settings.
Date published: 2024-12-02
Does this laptop support Linux (obviously not officially)? How much of the functionality works out-of-the-box, and how much of it will never work?
Thank you for your question! This HP Envy x360 2-in-1 Laptop 16t-ac000 is designed for use with Windows 11. Using another OS is not recommended and can lead to hardware compatibility issues.
Date published: 2024-05-17
Does the Envy 360 model have an Ethernet port?
Thank you for your question! No, this HP Envy x360 2-in-1 Laptop 16t-ac000 does not feature an Ethernet port.
Date published: 2024-08-22
